Comfort Inn London

Negatives: Bed a bit bumpy Bathtub ...lots of stains

Negatives: Bed a bit uncomfortable..new mattress needed Bathtub kind of off due to non slip mat.

Negatives: The fact we could not pay cash for the room and had to go out of our way to deposit the money in a nearby bank and pay with a debit card. But, after all that running around the front desk person told us they could have used their "hotel" card to pay for the room so they could get hotel credits for themselves and take our cash payment. What ? The snacks and drinks at the front are paid for with "Cash only" but you can't take cash payments for the rooms. What ? And, to confound the nonsense there is just one entrance for the hotel with more than seventy rooms, but including the entrance there are seven exit points. The access card readers for the exit doors (we were told) were taken out during the Covid situation. And, how long ago was that ? Long walks from the car to the room are not all that welcome, especially at night. We were also told (after the fact) the rooms would not be cleaned every day. We questioned that and were told it was policy but also wondered about clean towels.. We are wary of using the same towels each day. We had to ask for more towels each day and because of our complaining one front desk clerk told us by phone the room would get cleaned each day. BUT, THAT DIDN'T HAPPEN. WHICH INDICATES A SEVERE LACK OF COMMUNICATION AMONG THE STAFF. I COULD GET INTO THE PROBLEMS WITH TRYING TO PLACE THE ONE CUP COFFEE MAKER NEAR THE LIGHT FIXTURE THAT HAD THE PROPER PLUG BUT WHAT'S THE POINT. Some of these problems pointed out would not be all that serious if the place was modernized to some extent. But, that is another story.

Negatives: Nothing...everything was perfect

Negatives: No water inside room. Old air conditioner with no remote. Key cards were not working properly.

Negatives: All stairs, not convenient. Asked for a ground floor room and didn't get it. It was very difficult to get our stuff up the staircase. The front door was an issue, not accessible. Locked with no entrance if the person wasn't paying attention inside, to let us in. It was less than ideal.

Negatives: Needs repairs shower curtain rod almost falling chokes left unsealed after changing previous curtain rod down light switches cracked and dirty tub enamel is Peeling off tv was horrible worst tv I’ve ever seen. Beds are not comfortable. The price was $109/night not worth the price.

Negatives: Not sure how safe it is to go to the car at night, but this is nothing the hotel can change.

Negatives: Location and price were great.