Baymont by Wyndham Cedar Rapids

Negatives: The room was not clean. It smelled like cat urine immediately when we walked into the room. Then when we turned off the light there were roaches crawling every where. They were crawling on the walls and on the nightstands. We left 2 hrs after getting in the room and checked out. Left a message there with the front desk , requesting a full refund as this was not acceptable accommodations. And I was charged $89 after we were quoted $66. I was told a manger would be in at 10am and would call me. I waited until 3pm and called and was told again the manger wasn’t in and would call me the next day. It’s is now nighttime and for the 2nd day I was told I would be contacted and have never heard from my family again.

Negatives: Dirty Smells awful Garbage outside Doors won’t lock properly Doors that don’t unlock either key

Negatives: Common areas dirty Garbages overflowing and outside of property had garbage TERRIBLE SMELL. Some rooms worse than others. Mine was stale smoke covered with air freshener. Exterior doors didn’t shut to stay secure. Done would let you in from parking lot. Very crowded room. Pillows were terribly. Bed was lumpy. Employee standing 3’ from front door smoking. He was standing next to a sign that said “no smoking within 25’ of the door”. One room in our travel group checked in to a room that had such a strong pungent odor, she had to move rooms. You could smell it from outside the room , with the door shut. Another family in our group, had to get a refund and leave it was so bad.

Negatives: Hotel across the Street very run down, looks homeless, overall was a very nice stay

Negatives: The computer was down so we were unable to checking, the desk assistant did not have that information, so she told us our card was denied many times. When we conferred with our card company they assured us we were Inwood standing. This took several minutes and held up other customers. After determining the problem they sent us to our room. The halls were dirty, the room smelled dirty, the stairs were dirty! Enough said. We couldn't stay here. The clerk was understanding and canceled immediately upon our request. This hotel did not meet the standard we had experienced the night before in Sturgess SD. Very disappointed in Baymont in Cedar Rapids!

Negatives: Everything else but the breakfast

Negatives: Needs updating. Curtains looked like rags and falling off the rod. No safety lock on door.

Negatives: Well the room had hair in the sink and The tub. We noticed burn marks on the tub, and it had cockroaches