Sheraton Hotel Metairie New Orleans
Four Galleria Boulevard
Metairie, LA 70001, US
Metairie, LA 70001, US
Sheraton Hotel Metairie New Orleans welcomes pets at their pet-friendly accommodation. Pet fee is USD $100 per stay. Dogs only. Pet weight limit is 50 lbs. **In common areas, pets must be on leash or in carrier.
Book Now from $158/night
About This Property
Sheraton Hotel Metairie New Orleans features on-site dining at Zuby's, which offers a casual dining experience. The hotel is convenient to Louis Armstrong New Orleans International Airport, a 10-minute drive away. A cable TV is provided in each modernly styled room at Sheraton Hotel Metairie New Orleans. Ironing facilities and a desk are also included. After exercising in the state-of-the-art fitness center, you can take a refreshing swim in the rooftop pool. At Sheraton Hotel Metairie New Orleans you will also find a 24-hour front desk and free parking. Laundry and dry cleaning service are among the conveniences available from a local outside partner company. The hotel is 6.8 mi from New Orleans city center. Caesars Superdome is a 10-minute drive away.
Room Types
Guest room, 1 King (refundable)
Guest room, 2 Double (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Breakfast Takeaway Containers
- Business Centre
- Cashless Payment Available
- Contactless Check-in/check-out
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Dry Cleaning
- Express Check-In/Check-Out
- Facilities For Disabled Guests
- Fax/photocopying
- Fire Extinguishers
- Fitness Centre
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Invoice Provided
- Key Access
- Key Card Access
- Kid Meals
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Minimarket On Site
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Outdoor Pool
- Outdoor Pool (all Year)
- Parking
- Parking Garage
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Restaurant
- Rooftop Pool
- Safety Deposit Box
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Special Diet Menus (on Request)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Swimming Pool
- Terrace
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- WiFi
- WiFi Available In All Areas
- Wine/champagne
Recent Reviews
Positives:
It was very nice it could have been a little lower on the price with the way things are so high right now. But I understand everybody have to make they money
Negatives:
The price could have been a little lower
Review
It was nice and peaceful
Positives:
Everything
Negatives:
That there were no microwave nor refrigerator in the room.
Review
Exceptional
Review
Good
Positives:
Location was great!
Negatives:
My room had a mildew smell and the shower curtain was molded.
Review
Disappointing
Positives:
Convenient location. Great rate. Free parking
Negatives:
Not sufficient linens in the room for 2 people and the make up mirror was inoperative. The room was worn looking and certainly needed updating.
Review
Staff here is fabulous. Location...
Review
Exceptional
Review
Exceptional
Positives:
I liked how convenient the location was from everything we visited. The lobby area and halls were clean. Our room was also clean.
Negatives:
The bathroom was very outdated. Oleatha could not figure out if she “liked” us or not. Upon arrival, she spoke over us when we were trying to explain to her that I called twice to speak to someone about payment methods. I was told your facility accepted cash and credit cards therefore we brought cash. She looked at me as if she did not agree and as if I were lying and she didn’t know if this was true or not. She eventually accepted the cash payment with no hesitation when it was in her hands. The next day, we did not need room service because we are very clean people and make our beds daily however we did need new towels because we don’t like using the same towel multiple times. When we entered the hotel from our outing, we inquired about receiving new towels and Oleatha stated, “don’t you already have towels in your room?”. There was an awkward pause and my friend that accompanied me on the trip was very upset. I also stated that we did not know there was a limit on towels to use per day or if we had to keep the same towels our entire stay. I am a valued member of Marriott Bonvoy program. My aunt also is a division manager in STL for Marriott hotels. Marriott is always my first choice however, I did not get that welcoming feel from Oleatha. But, the ladies that were at check out were really sweet and communicative! I did not catch their names but they were really sweet!
Review
It was good.
Review
Exceptional
Positives:
Only highlight was the smiling, friendly server at breakfast. She gets a 10.
Negatives:
Mildew smelling carpet and bedding. Stains on the towels. My reservation with booking.com stated breakfast included but the desk manager at checkout stated I would be charged regardless and rudely said to take it up with booking.com although I showed her my reservation information she wouldn’t acknowledge it. I just don’t think that would be the first time that could have happened there. Just so you are aware. I stayed here a year ago for a weekend convention when there was no air conditioning and people had soggy carpeting and the room keys didn’t work. Earlier I was told renovations were complete but today was told they are ongoing.
Review
Not recommended.
Review
Good
Review
Very good
Positives:
Despite getting 2 keys that didn’t work, they assign me a different room. Breakfast buffet was tasty, hot, and plentiful. Staff was nice and courteous
Negatives:
Not enough towels in bathroom and no refrigerator
Review
I’m overall a good experience
Review
Exceptional
Positives:
Staff was very nice at reception and bar areas. Rooms were clean
Negatives:
No one tells you that if you want room service you have to ask for it. While my room was clean, the curtains were off the track and a makeup bathroom mirror was just hanging. I reported these items so hopefully they are fixed now
Review
Great value and close to...
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