Hampton Inn By Hilton And Suites At Boston Crosstown Center

Negatives: Nothing could be better than what I have experienced in the many years I have stayed in your hotel. I am sure you are constantly improving, but the level of excellence is so high that it is hard to notice upswing changes, as one hardly notices changes for the better in what is already better!

Negatives: It was very difficult to find the proper parking garage and because it was 5pm traffic it was impossible to take adequate time to find the right places to turn. The signage should be larger and easier to see from far away because in a traffic jam there is very little time to plan ahead and GPS has a hard time with it as well. However, once we knew where it was, it was easy to get in and out of. $25 a day for parking was also an outrageous amount to charge for a hotel that is already charging you over $200 a night. I liked that security was an obvious priority but it was a bit too much. My family was unable to use the bathroom in the lobby (after a very long trip) until we were finished checking in because you need a room key to use both the public restroom and the elevators. It made the check in process a bit more urgent because we needed a room key quickly. It was all very odd but they may have had a situation in the past and it’s better to have too much security than not enough in a downtown location. I thought the light switch system in the room was weird as well. There were switches that didn’t seem to do anything and then there was a random master switch that would kill everything in the room if it was not on. Very strange.

Negatives: The pool was not heated and was so dirty that you could not see to the bottom of it. You could not use the closet in the room if the pullout couch was open - not a great layout.

Negatives: Slept on 2nd floor, extremely noisy, couldn’t sleep at all due to loud sirens and Hommersand people screaming on the street right beside all night long:(

Negatives: The hotel is located in a very busy area next to a hospital. Lots of traffic noise. We brought a sound machine. Unfortunately some people near the area struggling with hardships.

Negatives: Bad part of town. Vagrants lined the streets outside my window.

Negatives: Cannot think of a thing I didn´t like.

Negatives: Customer service checking in was very poor also when I call to inquire about early check in, lady on the phone was rude. The shower was a bit faulty, but I worked with it. The entire property could use a renovation!!

Negatives: Bad location. Do not go out walking at night. No restaurants of bars in area. Poor

Negatives: The pool was cloudy and not clean kids could not use it