Hilton Garden Inn Springfield
800 Hall Of Fame Avenue
Springfield, MA 01105, US
Springfield, MA 01105, US
Hilton Garden Inn Springfield is pet friendly. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
Book Now from $156/night
About This Property
Located 5 miles from Six Flags New England, Hilton Garden Inn Springfield features 2 restaurants, an indoor pool and a hot tub. Rooms offer cable TV with HBO and on-demand video games. Guest rooms at this Massachusetts hotel provide free Wi-Fi, desks and seating areas. They also include microwaves and refrigerators. Springfield Hilton Garden Inn offers a gym and video arcade. Additional on-site facilities include a business center and 24-hour Pavilion Pantry. Great American Grill serves breakfast while Uno Chicago Grill is open for lunch and dinner. Naismith Memorial Basketball Hall of Fame is adjacent to Hilton. The hotel is one mile from Springfield Museum and Dr. Seuss National Memorial and 3 miles from Zoo in Forest Park.
Room Types
1 King Bed (refundable)
2 Queen Beds (refundable)
2 Queen Mobility Hearing Accessible Studio with Tub (refundable)
Oversized Corner King Room (refundable)
1 King Mobility Hearing Accessible with Tub (refundable)
1 King Bed 1 Bedroom Suite (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Access To Health Care Professionals
- Air Conditioning In Public Area
- Bar
- Body Thermometer Available
- Car Rental Available
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shops On Site
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Temperature Check For Guests And Staff
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
The hotel was clean, and the staff was helpful and welcoming. The room was comfortable and clean.
Review
Exceptional
Review
Superb
Review
Exceptional
Positives:
Mike at the front desk was very helpful, kind and responsive to our needs!
Negatives:
Breakfast wasn't very good. The heating in the bedroom was inconsistent and the sound proofing between adjacent rooms was not good, we could hear our neighbors.
Review
Good
Review
Very good
Positives:
There was a pool and hot tub together. The gym area to workout in was really nice. The room was clean.
Negatives:
Needs updating, the sink drain was slow. The pool was crazy with kids and parents not supervising very well.
Review
It was good.
Review
Exceptional
Review
Superb
Positives:
Great location and very clean
Negatives:
TV guide could be improved
Positives:
Great location
Negatives:
Very loud in my room I could hear everything in hall way
Positives:
The Hotel location was the key factor in selecting. The photos on the website aren't current. The front desk worker was absolutely amazing and the only reason we stayed after initial check in.
Negatives:
The whole hotel on the upper floors and elevators has an extreme unsavory SMELL like Old Rotten, just funky. We were placed on the 6th floor, and the room was dirty upon arrival and not filled with the requests I had made at the time of booking. I called Front desk and was told that they didn't know I had made those requests as I booked with Booking.com. However, I did receive an email stating they would be met from the Hilton Garden Inn.
The request was to have extra blankets, toilet paper, and a view of The Basketball Hall of Fame. We then were placed in another room which was not any better there were black spots on the ceiling, shower drain didn't plug, wall paper loose, a hole in the wall near the bed, fridge had wet dirty wood and mold forming on the wood that houses the fridge. Based on how exhausted we were from traveling from out of state I didn't even bother to ask a third time to be switched as it was my child's 11th birthday and had all three of my babies for this special day.
Lastly, the food they offer is not worth the price to have as a continental breakfast it was Luke warm, and even if you place an order lack luster. I would recommend staying at Hampton Inn across the street or another establishment if your visiting the Basketball Hall of Fame.
I did express all of this to the Hilton Garden Inn and no contact has been made on their end to rectify or even provide the nights stay back to me as I requested for the unsatisfactory experience they provided. HILTON really dropped the ball on this and the whole establishment needs a deep cleaning / face lift in the inside.
Review
Hilton EPIC FAILED , stay...
Review
Very good
Positives:
Breakfast was awful, coffee tea cold!! Not worth the money!!
Negatives:
Everything
Review
Never again!!!
Positives:
Convenient to work
Negatives:
NA
Review
Pleasant
Positives:
Great
Review
Exceptional
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