Extended Stay America Suites - Kansas City - Country Club Plaza

Negatives: The fact that the establishment failed to fill our request to have the plates and silverware in the room prior to our arrival. We also noticed that the hallway to our room on the 3rd floor was smelling something like weed or something along those lines. It was not a normal smell deodorizer that housekeeping might use when vacuuming. When we entered the room after checking in, it was super warm, which is not good in the late spring/early summer. We also took notice of the height of the toilet was very low to the floor, and having to hang on the sink and lower yourself down every time is not something your think to do each time you go to the toilet in the middle of the night.(Getting a right height toilet would remedy this problem). During our stay, we also noticed that the room AC had a major issue of sounding like the fan blade assembly was fixing to kick the bucket. Another issue we felt while walking around the room was the dips in the floor in front of the bed(if that doesn't get fixed, someone can break an ankle or punch through the floor). When it came to the kitchen area, the countertop that made the bar area was wobbly, and that it looked like someone tried to do damage to the refrigerator/freezer(it had visible pit marks) . Normally, when we have stayed in other establishments, we have had a nightside stand on both sides of bed. Since there was only one, my husband had to use a bar chair for a nightside stand.

Negatives: There was a clump of hair on the bathroom floor on arrival. Shower pressure was non existent.

Negatives: Grab n go breakfast only until 930 am

Negatives: Street repairs and nothing in the kitchen.

Negatives: The breakfast

Negatives: Dated, seemed sketchy but in reality we had no issues.

Negatives: The hotel is in rough shape. Our room was clean for the most part. The positives of the room were towels were soft water pressure was strong and the toilet paper was really good. There were quite a few questionable looking people in the parking lot and our room was right next to an area where multiple people all night long were smoking either cigarettes or marijuana that drifted into our room with the air conditioning on. I did not feel safe letting my 13 year old daughter walk around alone. And the breakfast was pretty much non-existent. It was prepackaged muffins granola bars and coffee.

Negatives: Was dated.

Negatives: Run down and over priced. Bad shower water pressure, dirty chair, bad breakfast with only coffee and a muffin.

Negatives: The construction out front