SureStay Plus Hotel by Best Western Durham Medical Center
3710 Hillsborough Rd
Durham, NC 27705, US
Durham, NC 27705, US
SureStay Plus Hotel by Best Western Durham Medical Center welcomes four-legged guests at their pet-friendly accommodation. **In common areas, pets must be on leash or in carrier.
Book Now from $75/night
About This Property
SureStay Plus Hotel by Best Western Durham Medical Center features a complimentary continental breakfast with hot items, an outdoor pool, and a fitness center. Free WiFi access is available. Each room includes a 42-inch flat-screen cable TV, air conditioning, and a seating area. Complete with a microwave, the dining area also has a refrigerator. Equipped with a shower, the private bathroom also comes with a hairdryer and free toiletries. SureStay Plus Hotel by Best Western Durham Medical Center offers a 24-hour front desk, and free parking. The hotel is 3.6 mi from American Tobacco Campus, 3.7 mi from Durham Performing Arts Center, and 9.6 mi from Research Triangle Park. Raleigh-Durham International Airport is 14 mi away.
Room Types
1 King Bed (refundable)
Accessible - 1 King, Bathtub (refundable)
2 Double Beds (refundable)
Accessible - 1 King, roll in shower (refundable)
Suite-2 Double Beds, Sofabed, Living Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Adapter
- Additional Toilet
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Blackout Curtains
- CCTV Security In Common Areas
- Carbon Monoxide Detector
- Cashless Payment Available
- Cleaning Products Available
- Clothes Drying Rack
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Refrigerator
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Separate Shower/bathtub
- Shops On Site
- Sleep Comfort Items
- Smoke Alarms
- Socket Near The Bed
- Sofa
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Trash Cans
- Wake Up Call
- Wheelchair Accessible
- Wooden/Parqueted Flooring
Recent Reviews
Positives:
The beds are so comfortable. Staff is very nice. The breakfast is also good The location is perfect. I would definitely stay here again.
Negatives:
The rooms could be a little cleaner.
Positives:
Location
Negatives:
Hair in tub paint job was lousy ion tub also. Coffee maker was broke and when I tried to plug it up fire came out of the socket. Didnt feel safe at the hotel. Did not stay.
Positives:
It was in a convenient location.
Negatives:
The parking lot smells like Marijuana.
Review
Pleasant
Positives:
It was in a convenient location.
Negatives:
The parking lot smells like Marijuana.
Review
Pleasant
Positives:
Is quiet and don't have the weed smell
Negatives:
Yes!!!! I keep asking to get the water heater checked because we don't have hot water in that room
Positives:
Quiet clean and right behind cookout lol
Negatives:
Havent found anything to not like so far
Review
This is my place to live for the time being and Im pregnant so I feel safe and comfortable here
Positives:
Quiet clean and right behind cookout lol
Negatives:
Havent found anything to not like so far
Review
This is my place to live for the time being and Im pregnant so I feel safe and comfortable here
Positives:
It was an affordable option, and it was an easy walk to the bus stop. The room itself was in fair shape, and the bed was clean.
Negatives:
I would describe the place as unfinished. There are many little things that could be done better to improve guest experiences. For instance, the windows only have a blackout shade. So there's no way to let in a little light while maintaining some privacy - it's all or nothing. The bathroom was really in need of some care. The bathtub is clearly peeling and needs to be replaced. The towels are scratchy and paper thin. And there are multiple places on the walls in the bathroom where the drywall needs to be patched and it needs to be repainted. The room overall needs a deep cleaning, as there are scuffs on many of the walls and it generally feels a little unclean. The most egregious error to me, though, is how unsafe I felt here as a solo traveler. Front desk staff is sometimes MIA with no way to contact them; you're stuck waiting around for them to show back up. That's a huge safety issue - especially in the middle of the night. The elevator is not keycard protected or easily monitored by the staff; it's outside of the lobby, right next to the outside door, which is kept propped open. The hall on the third floor does seem to require a keycard to get into... except it doesn't close all the way, so anyone can get in and be in the hall right outside your room. I didn't feel completely safe during my stay.
Review
Unfinished and Feels Unsafe
Positives:
It was an affordable option, and it was an easy walk to the bus stop. The room itself was in fair shape, and the bed was clean.
Negatives:
I would describe the place as unfinished. There are many little things that could be done better to improve guest experiences. For instance, the windows only have a blackout shade. So there's no way to let in a little light while maintaining some privacy - it's all or nothing. The bathroom was really in need of some care. The bathtub is clearly peeling and needs to be replaced. The towels are scratchy and paper thin. And there are multiple places on the walls in the bathroom where the drywall needs to be patched and it needs to be repainted. The room overall needs a deep cleaning, as there are scuffs on many of the walls and it generally feels a little unclean. The most egregious error to me, though, is how unsafe I felt here as a solo traveler. Front desk staff is sometimes MIA with no way to contact them; you're stuck waiting around for them to show back up. That's a huge safety issue - especially in the middle of the night. The elevator is not keycard protected or easily monitored by the staff; it's outside of the lobby, right next to the outside door, which is kept propped open. The hall on the third floor does seem to require a keycard to get into... except it doesn't close all the way, so anyone can get in and be in the hall right outside your room. I didn't feel completely safe during my stay.
Review
Unfinished and Feels Unsafe
Review
Perfect
Positives:
Location
Negatives:
No smoke alarm. Pretty run down
Review
Passable
Positives:
Clean room
Negatives:
Odd things going on in the parking lot during the afternoon. The building was part motel, with the top floor being a hotel (where we stayed).
Review
Id stay next door at the Hilton if I returned.
Review
Pleasant
Positives:
Just a staff member went beyond thing's and very rude
Review
Good
Review
Pleasant
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