Cleveland Marriott Downtown at Key Tower
1360 West Mall Drive
Cleveland, OH 44114, US
Cleveland, OH 44114, US
Cleveland Marriott Downtown at Key Tower welcomes pets at their pet-friendly accommodation. Pet fee is USD $100 per stay. Dogs only. Pet weight limit is 75 lbs. **In common areas, pets must be on leash or in carrier.
Book Now from $214/night
About This Property
Located in the heart of downtown Cleveland, this hotel is less than a mile away from Cleveland Convention Center and offers a fitness center. Every room at Cleveland Marriott Downtown at Key Tower provides a flat-screen cable TV and marble bathrooms with rainfall shower heads. A seating area with a large chair and ottoman are also included. Guests can view sporting events on flat-screen plasma TVs while enjoying cocktails and casual dining at Greatroom Restaurant. 17,918 sq. ft. of meeting and event space is offered at Cleveland Marriott Downtown at Key Tower. Free WiFi is offered in the hotel lobby and public areas. Cleveland Marriott Downtown at Key Tower is within walking distance from Rocket Mortgage Field House, Progressive Field and the Rock & Roll Hall of Fame.
Room Types
M Club lounge access, Guest room, 2 Doubles, Lake view (non-refundable)
Guest room, 1 King, Corner room (non-refundable)
Memorial Plaza Cornerking, M Club lounge access, Guest room (non-refundable)
Public Square Corner King, M Club lounge access, Guest room (non-refundable)
M Club Lounge Access, Guest room, 1 King (non-refundable)
Lake View Corner, M Club lounge access, Guest room, 1 King (non-refundable)
M Club lounge access, Guest room, 2 Doubles (non-refundable)
Queen Suite, 1 Bedroom Suite, 1 Queen(s) (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- Allergy-free Room
- Back Massage
- Bar
- Barber/Beauty Shop
- Beauty Services
- Body Scrub
- Body Treatments
- Body Wrap
- Bowling
- Breakfast In The Room
- CCTV In Common Areas
- CCTV Outside Property
- Car Hire
- Coffee House On Site
- Couples Massage
- Cycling
- Dry Cleaning
- Express Check-In/Check-Out
- Facial Treatments
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- Fitness
- Fitness Centre
- Fitness Classes
- Fitness/spa Locker Rooms
- Foot Massage
- Full Body Massage
- Hand Massage
- Head Massage
- Heating
- Higher Level Toilet
- Hiking
- Horse Riding
- Internet Services
- Key Access
- Key Card Access
- Kid Meals
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Live Music/performance
- Live Sport Events (broadcast)
- Lockers
- Lower Bathroom Sink
- Luggage Storage
- Make Up Services
- Manicure
- Massage
- Meeting/Banquet Facilities
- Minimarket On Site
- Movie Nights
- Neck Massage
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Fireplace
- Outdoor Furniture
- Paid WiFi
- Parking
- Parking Garage
- Parking On Site
- Pedicure
- Private Parking
- Pub Crawls
- Restaurant
- Room Service
- Shared Lounge/TV Area
- Skiing
- Smoke Alarms
- Snack Bar
- Spa And Wellness Centre
- Spa Facilities
- Spa Lounge/relaxation Area
- Spa/wellness Packages
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Stand-up Comedy
- Toilet With Grab Rails
- Tour Or Class About Local Culture
- Valet Parking
- Walking Tours
- Waxing Services
- Wheelchair Accessible
- WiFi
- Wine/champagne
Recent Reviews
Review
Exceptional
Positives:
The restaurants were good with fair prices and the location was outstanding
Negatives:
We paid for a lake view corner room, but we're out in a city view corner room.
Review
Superb
Positives:
No matter which side of the building you're on, you'll likely have a decent view of something, whether it's Lake Erie, Public Square or the stunning Fountain of Eternal Life. Beds were comfy. The hotel is close to downtown attractions. Shout out to the staff member who helped me fix the reservation and find a room when I had accidentally booked the wrong day for our stay.
Negatives:
n/a
Review
Downtown Diamond
Positives:
King room overlooking Lake Erie. The sunset was beautiful.
Negatives:
Paying for parking and internet was a bummer.
Review
Beautiful location
Positives:
Beautiful facilities. Every encounter with staff was above and beyond !
Negatives:
Clarification on parking options would have been great.
Review
Amazing facilities and staff. Loved...
Review
Poor
Positives:
Location is great, especially being across the street from the convention center. The Marriott is very accommodating and clean.
Negatives:
We have stayed here 7 years back to back for the tattoo convention every year. The price has sky rocketed over the years including parking. Also the facility has "changed its policy" when paying and I was never informed or notified. I typically always pay cash and pay extra for incidentals which I typically get back upon check out. I was told I can no longer do that due to new policy or I needed to find somewhere else to stay even though I've had this hotel booked for months. When told this, the gentleman made me and my wife feel incompetent and made us question if we wanted to continue with our check in. Then when checking out I was asked if I wanted to pay cash for my stay like I do any other time as though the "new policy" was never a thing.
Review
Our stay was less than...
Review
Superb
Negatives:
The tv in my room did not work
Review
Very good
Review
Disappointing
Positives:
All staff were amazing and the quality of the facility was amazing from the bed, the drinks, atmosphere and service.
Negatives:
We really had no complaints. Everything was excellent.
Review
Short walking distance to the...
Review
Exceptional
Positives:
The location is nice. Food was good, slightly expensive though. Pretty clean, but I would pay more attention to that.
Negatives:
In order to use your car, toy have to call to the reception, and they are going to bring the car over.
The heater was just awful, I don't know from what century it was, but it was a pain in the back to deal with it and to put and hold the temperature that is comfortable for us.
Review
Good
Positives:
Location & staff, comfortable beds
Negatives:
Bathrooms a bit worn, not very good coffee in rooms,
Review
Nice, convenient hotel in downtown...
Positives:
Perfect place to stay for a Bengals game! Within walking distance!
Negatives:
Nothing
Review
Fantastic!
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