Hampton Inn By Hilton & Suites Memphis/Shady Grove
962 South Shady Grove Road
Memphis, TN 38120, US
Memphis, TN 38120, US
Hampton Inn By Hilton & Suites Memphis/Shady Grove welcomes pets at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights) The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
Book Now from $148/night
About This Property
Close to a variety of corporate offices in Memphis's business district, this hotel offers a great location just off Interstate 240 as well as several comfortable amenities and services. Hampton Inn & Suites Memphis East- Shady Grove is surrounded by things to do and see. Guests can tour Graceland or play a game of golf on one of the area's championship golf courses. A wide range of museums, theaters and shopping is also just minutes away. Guests can go for a swim in the outdoor pool or work out in the modern fitness center. Shady Grove Hampton Inn Memphis also provides a free morning breakfast and evening room service is available from nearby Frank Gristanti's Italian Restaurant.
Room Types
1 King Hearing Accessible Non-Smoking (refundable)
2 Queen Beds Non-Smoking (refundable)
2 Queen Hearing Accessible Non-Smoking (refundable)
1 King Suite Kitchen Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Balcony/terrace
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Ticket Services
- Tour Services
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
It was clean
Review
It was a very good place to stay
Positives:
Great
Negatives:
Everything was wonderful
Review
Exceptional
Positives:
Location was convenient. Breakfast was very minimal, room was clean but things were not stocked in the bathroom. Most of the staff was very friendly and helpful.
Negatives:
Breakfast, bathroom essentials were not restocked upon arrival.
Review
Good location.
Positives:
Beds and pillows were very comfortable.
Breakfasts provided were good. Variety of food to choose from.
Negatives:
No ice in the ice machines and vending machines in the upper levels' "ice and vending" areas. Elevator near check-in was out of order - caused customers to have to walk through back hallways to use another elevator.
Review
Pleasant
Positives:
Plenty of coffee 24/7 Nice menu change daily
Negatives:
Maybe one more hot item (starch)
Review
Maybe a little more communication between departments. Seems that the buck was passed one too many
Positives:
The hotel was in a great location, Very clean & the staff was friendly & helpful
Negatives:
N/ A
Review
Exceptional
Positives:
Everything
Negatives:
N/A
Review
Exceptional
Review
Good
Review
Perfect
Review
Perfect
Positives:
Great location, easy to get to, and felt very safe with the surrounding environment. We booked the hotel specifically because a pool is listed on the website. The staff was very friendly, and knowledgeable, and helped us sort out our concerns with their renovation and pool.
Negatives:
I was traveling with my 7 and 8-year-old kids. When we arrived, the pool and hotel are under renovation, which will be great when it's done. I would not have booked the hotel had we known the pool and the hotel were under renovation. The staff did call the Embassay suites next door and they granted us access to use their pool, the gesture was greatly appreciated. The pool and hot tub at the Embassy suites was poorly maitained at the time. We did stay for a bit and again appreciated the opportunity for them to burn off some energy after a very long car ride.
Review
Convenient location, and hoping that the renovation is done soon for your current and future guests.
Review
Exceptional
Positives:
The breakfast was good could have been better but it was okay but my main reason for answering the questions here is because we were charged double for the two rooms for incidental that we were not aware of and was told that we would receive a refund for that and havent as of yet
Negatives:
The double charge for incidental at check in
Review
Overall it was a good stay
Positives:
We were NOT informed about the remodeling which we understand because our room was dingy, stained, wallpaper peeling, bathtub & stool stained, carpet stained, furniture stained. We asked for a better room and was told they didn't have one. That wasn't true. There was a storm and we found out people's homes lost power and they came in late that same night we got there. The pool we thought we were going to use was drained. On top of all this the construction was so loud, laitterly jack hammering in room above us, from 9 am to 5 pm. We couldn't hear each other talk face to face without yelling The topper came when they shut off our water for 4 hours. Extremely upset with this hotel. We couldn't leave because we paid $660.00 non-refundable. Will NEVER stay at another Hampton and we've already told our friends. This hotel was in Memphis.
Negatives:
See above.....
Review
NOT HAPPY, VERY ANGRY.......
Positives:
Very friendly staff. Good breakfast
Negatives:
Under renovation, which was fine. Room could use some updates as it was a bit dated.
Review
Good
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