La Quinta Inn & Suites by Wyndham Clute Lake Jackson

Negatives: To begin with they tried to charge me 80 for my Service Animals. Next there were long term residents eye balling my car outside. When I showered and went to dry off a roach crawled out of my towel. There were 3 on the sink when I brushed my teeth. Two baby roaches were running for my bags. One tried to come off the headboard and lay on my pillow next to my head. At which point I decided to take my chances in my car. I called booking.com only to be placed on hold 18 min and told the hotel would switch me rooms. This was an infestation of German roaches and they would be every where if that many were in one spot. I asked for a supervisor and experienced another 16 min wait only for him to ask me if I had proof and while he was mid sentence he put me on mute for the next 45 minutes until the phone call ended. I chose not speak to the staff because when I was heading to my room one of the family members of the owner came in clearly on meth with a small child with him. Which probably explains the broken meth pipe I saw in the parking lot. Sketchy area, sketchy place. There was no bed spread just 3 sheets. The shower running made the tub fill up...the ac was cold but blocked by the curtains which were stained with spots of blood. I didn't sleep at all. Wasted money. And now have to bomb my car and belongings.

Negatives: The front desk employees are rude. My rooms ac didn't work and they pretty much told me it's not there problem.

Negatives: The hotel room had stained towels. Drywall come off the wall in chunks. Carpet pulling off the floor. Not vacuumed. Broken lamps.

Negatives: room celing water stain tv and lamps not working propertly

Negatives: For one treat your customers as a human being

Negatives: TV didn't work. Phone didn't work. Chair was dirty. Brown spots on one of the hand towels. Tears in the carpet. Not even a blanket on the bed, only sheets. Very old and run down. Definitely not true LA Quinta quality. Would not stay there again.

Negatives: Absolutely nothing. They never let me stay

Negatives: The room was clean but infested with roaches. In the closet, in the drawers, we ended up putting all our stuff back in vehicle. We had to put our shoes in chairs, because the bugs would accumulate under them. I have never had an experience at a La Quinta like this.

Negatives: The sink didn't rain the ice machine didn't work.

Negatives: Roaches,,roaches,,roaches

Negatives: Rooms could use updating. No blankets on the beds. No hangers in the closet. Needed more coffee packets in the room and coffee cups. Breakfast items were not fresh. Overall, great price and would possibly stay again.