Sheraton Phoenix Downtown
340 North 3rd Street
Phoenix, AZ 85004, US
Phoenix, AZ 85004, US
Sheraton Phoenix Downtown welcomes pets at their pet-friendly accommodation. Pet fee is USD $75 per stay. The number of pets allowed is 1. Pet weight limit is 40 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Centrally located in downtown Phenix, this 4-star hotel features an outdoor pool and on-site dining. The Phenix Convention Center is a 5-minute walk away. A 65-inch flat-screen TV and a coffee maker are standard in every room. The modern rooms are decorated in neutral colors and dark wood furniture. Newly renovated rooms with updated amenities including stand up desk and platform bed. A well-equipped fitness center and a 24-hour business center are featured at the Sheraton Phenix Downtown. Concierge services and a gift shop are also on site. Arizona Diamondbacks and Chase Field is 5 minutes drive from the hotel. Footprint Center, home of the Phenix Suns, is 2,650 feet from Sheraton Phenix Downtown.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- ATM/cash Machine On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Allergy-free Room
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Audible Alarm
- Auditory Guidance
- Balcony/terrace
- Bar
- Billiards
- Bowling
- Breakfast In The Room
- Breakfast Takeaway Containers
- Business Centre
- Canoeing
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Coffee House On Site
- Coffee Shop
- Concierge Service
- Concierge Services
- Contactless Check-in/check-out
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Designated Smoking Area
- Doorman
- Dry Cleaning
- Electronic Room Key
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Facilities For Disabled Guests Available
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Center
- Fitness Centre
- Fitness/spa Locker Rooms
- Flashing Door Knocker Available
- Free Face Masks
- Free Wi-Fi
- Gift/souvenir Shop
- Guest Accommodation Is Disinfected Between Stays
- Guests Can Opt-out Of Daily Cleaning Service
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Hearing Accessible Room And/or Kit Available
- Heating
- Heating In Public Area
- Higher Level Toilet
- Hiking
- Horse Riding
- Horseback Riding
- Hygiene Certification
- Individually-wrapped Food Options
- Internet Services
- Ironing Amenities
- Ironing Service
- Kitchen
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Live Sport Events (broadcast)
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- Non-smoking Rooms
- Non-smoking Throughout
- On-site Accessible Restaurants/lounges
- On-site Parking
- Outdoor Furniture
- Outdoor Pool
- Paid WiFi
- Parking
- Parking Available
- Parking Available (charges May Apply)
- Parking On Site
- Pets Allowed (charges May Apply)
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Physical/social Distancing Guidelines
- Poolside Bar
- Private Parking
- Protective Screen Or Physical Barriers In Appropriate Areas
- Pub Crawls
- Restaurant
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Self-closing Doors Available
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Snack Bar
- Spanish
- Special Diet Menus (on Request)
- Squash
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sun Loungers Or Beach Chairs
- Sun Terrace
- Sun Umbrellas
- TTY/TDD Compatibility Available
- Temperature Check For Guests And Staff
- Tennis Court
- Tennis Court & Equipment
- Terrace
- Toilet With Grab Rails
- Tour Services
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Aids: Braille
- Visual Aids: Tactile Signs
- Visual Alarms
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
- Wine/champagne
Recent Reviews
Review
Superb
Positives:
Quiet, clean, hotel is kept up nicely.
Negatives:
Only complaint was room 845 the shower head had some build up of hard water. So the water wasn’t coming out fully or was partly spraying. For the price I paid, should been working better with better water pressure.
Review
The visit was pretty chill
Positives:
Clean rooms in good location for the conference I weas attending.
Negatives:
Double charged of what was already a very high price. Staff not willing to look at it straight away and still awaiting a refund.
Review
Nice property let down by...
Positives:
Very close to restaurants & Chase Field. Room clean, modern. Bed & pillows comfortable.
Negatives:
Booked king size bed, but was given room with 2 smaller beds and wasn't notified by staff at check-in. I found out once I got to the room. Because we had tickets to concert, there wasn't time to discuss. Also, upon arrival, we were told there was no parking left for guests staying due to an event and were given a ticket with instructions to park across the street and that the fee would be waived. However, after checkout the following morning, we got charged $25 for keeping the car in the designated parking area overnight.
Review
Nice to stay, but pay...
Review
Exceptional
Positives:
Close to Chase Stadium
Negatives:
Dirty toilet. Urine on seat.
Review
Very good
Negatives:
Very slow internet
Review
Superb
Positives:
Excellent location in mid town and very close to Phoenix convention center, excellent and very friendly staff who were very supportive. Miss Sarah in the reception was of great help. Rooms are spacious, clean and comfortable. I took a room with club access, and that made a big difference. The club was very comfortable with excellent food provided for breakfast. Thank you all
Negatives:
Nothing
Review
Excellent location , very friendly...
Positives:
Location, food, cleanliness - all good.
Negatives:
Misleading “food vouchers” - they give you $25 daily f&b credit which they would charge anyway as “urban fee” per day. That’s generally great but at Booking.com they marked this urban/destination fee being applied once “per stay” (it was included in our booking) but when we were at the hotel they claimed it needs to be applied “daily” so they charged us extra $ for that. Advice to management to fix this so there’s no misinformation on B.com causing confusion and frustration to the guests like us.
Review
Very good
Positives:
The location and the price was great.
The valet was a little expensive but I to paid, I was on a time crunch. The perks was GREAT free drink and food credit that we were not able to use.
Negatives:
The ice maker did not work.
The windows did not open.
Review
Very good
Review
Superb
Positives:
The pool and lounge were wonderful.
Review
Superb
Positives:
nice
Negatives:
nothing
Review
Superb
Positives:
Great location downtown close to some great dinning, bars and coffee places. Nicely renovated rooms and comfy beds and pillows, the pool was great too and gym facilities were modern/super clean.
Negatives:
Would have been nice to have had a heads-up on any special events taking place which the hotel was hosting....We arrived to find out that the hotel was hosting the Comic Con and Anime Convention and we had significant issues with self and valet parking. We were forced to use the public parking facility across the street and were told by valet that there was no on-site parking available which was disappointing considering we stayed for 7 nights and would have preferred the convenience of on-site parking.
Review
Great location and nicely renovated...
Positives:
Loved the place
Negatives:
Was perfect, nothing to say negative at all
Review
The property and the staff,...
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