Extended Stay America Suites - Palm Springs - Airport
1400 East Tahquitz Canyon Way
Palm Springs, CA 92262, US
Palm Springs, CA 92262, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Palm Springs - Airport is located in Palm Springs and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi, a 24-hour front desk and a grab-and-go breakfast. Every kitchen at Extended Stay America - Palm Springs is equipped with a stove top, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, as well as upgraded bedding with extra pillows. Weekly housekeeping services are provided for free and daily services are provided for a fee. Towels and linens can be exchanged at the front desk. The grab-and-go breakfast includes breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Palm Springs Aerial Tramway, the Palm Springs Convention Center and the Palm Springs Air Museum.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (all Year)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Picnic Area
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Exceptional
Positives:
Clean
Negatives:
For god sake just leave the guest the toiletries, and if you call the room “studio- with kitchen, leave some basic kitchen items.
Covid excuse is not cutting it.
I find it annoying to go ask the cleaner for some shampoo and they sent me downstairs.
A motel can do better than this.
Review
Pleasant
Negatives:
We were stranded when our flight was canceled. Extended Stay has one of the last rooms available in the Palm Springs area and completely took advantage. It was price gouging at its worst charigung $600 for a room that should have been $60. The room was clean enough but everything in it was worn & sad. The heat/cooling system did not work. Do not recommend.
Review
Price Gouging!
Positives:
Outside of the building looked ok at 11pm.
Negatives:
Our stay at Extended Stay America - Palm Springs - Airport was nothing short of a nightmare. As soon as we entered the room, we were greeted by bugs on the counter when the lights came on, accompanied by a persistently dripping tap. The unsettling moment reached its peak when a cockroach scurried across the floor as we deliberated our next steps. The room itself was dated and emitted an unpleasant odor reminiscent of a sweaty gym bag.
To make matters worse, our disappointment was shared by other guests who were also expressing their discontent with their rooms simultaneously. This collective dissatisfaction underscored the widespread issues at the accommodation, indicating a need for urgent improvements across the board.
When we reported the bugs at the front desk, the staff didn't seem surprised. While they handled our complaint with politeness and promptly canceled our reservation, it was disheartening to sense an apparent lack of surprise, suggesting that issues like bugs might be a known problem. I empathize with the front desk staff, as their professionalism shone through despite the challenges. It's unfortunate that they find themselves working for a company seemingly indifferent to the upkeep of the hotel, leaving both guests and employees in a less than ideal situation.
Review
Cockroach haven?
Positives:
it was nice and quiet
Negatives:
No dislikes
Review
fantastic
Positives:
It was.close to the airport and the room was fairly clean
Negatives:
The toilet was plugged in the 1st room they gave me and a few hairs in bathtub and area. The second room was better but the noise from the floor above was very evident.
Review
Pleasant
Positives:
Location was the only good thing as we were waiting on a rebooking of a cancelled flight
Negatives:
Pool was filthy, room smelled bad, bed was awfully uncomfortable, “breakfast” was a joke
Review
Quite miserable
Positives:
It was a great location for the convention center.
Negatives:
The facility is a little dated and there is no ice machine in the building.
Review
Good for convention center stays
Review
Exceptional
Review
Exceptional
Positives:
Location was great
Review
For the price it was...
Positives:
Good location. Nice pool.
Negatives:
Broken microwave, tv, and telephone! Had to go up to front desk when needed anything because phone broken.
Review
Pleasant
Positives:
Location
Negatives:
Breakfast was ordinary and no shampoo in the bathroom.
Review
Passable
Positives:
Nothing
Negatives:
It's so sad that this hotel didn't provide breakfast for guests, but in the booking information, it said, it provides breakfast to guests, I don't like its unhonest.
Review
Poor
Positives:
The parking is ample.
Location is within easy driving range to downtown, or a long stroll if you are inclined.
The room maid worked hard to wrap up room cleanup upon my arrival to the door front.
Negatives:
This hotel is badly due for an A-Z complete remodeling. Everything inside is beaten up, worn out, scratched or downright broken. The unit I was given had windows that did not work properly, one was coming off the rails. Towels are worn down to auto rag level. The whole building smells like a 100 year old, unmaintained house, corridors had an unpleasant, worn out carpet, elevator is more of a freight utility elevator, etc.
In terms of service, there was no front desk staff upon arrival. A gentleman showed up after I followed the note and started to shout for assistance. When I got to the room, it was still being cleaned. I patiently waited about 25 minutes and vacated the room within 5 minutes. The front desk was again not staffed, nobody came when I started to loudly ask for help and I had to call the headquarter for assistance with canceling the stay. Front desk staff eventually shown up and collected the room keys. I was provided with no checkout papers, and told to ask Booking.com for a refund. so I called booking.com support and they could not get in touch. A resolution was expected within 48-hours and they still could not get to the hotel front desk. This summarizes the service.
I also felt unsafe. While in the lobby, an irate guest was screaming and complaining about his access card not working. The left side window did not lock properly and came out of the rails. This made the room far from secure.
Don't be fooled by the building exterior and the photos listed online. Avoid at all costs!!!
Review
Avoid at all costs!!!
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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