Palace Hotel A Luxury Collection Hotel San Francisco
2 New Montgomery Street
San Francisco, CA 94105, US
San Francisco, CA 94105, US
Palace Hotel A Luxury Collection Hotel San Francisco welcomes four-legged guests at their pet-friendly accommodation. Pet fee USD 150 per accommodation, per stay. The number of pets allowed is 1. Dogs only. Pet weight limit is 40 lbs.
Book Now from $349/night
About This Property
Famed bars, an awe-inspiring crystal chandelier restaurant, a fitness area and a glass dome indoor pool are featured at this landmark Financial District Palace. San Francisco’s vibrant Union Square is 5 minutes’ walk from Palace Hotel. Leather tufted headboards, 11-foot ceilings, bedside lighting, high thread count linens and pillow-top bedding set the stage for a luxurious night’s sleep in each room at the Palace Hotel, a Luxury Collection Hotel, San Francisco. High-end luggage inspired desk, tables and the bathroom vanity transport guests to the Palace origins with modern finishes. A 48-inch flat-screen satellite and streaming enabled TV, marble bath, rain shower and back-lit bathroom mirror completes the design. Inspired by west-coast impressionism, layered deep plum, midnight blue and shades of gray textiles create a rich coastal atmosphere. Restored architectural elements like a solid oak door from 1909 and brass monogrammed door knobs are featured. Custom sofas in a separate seating area and Market Street views are featured in select suites. Austrian crystal chandeliers hang from a light-filled glass rotunda surrounding The Garden Court restaurant. Breakfast, lunch and signature tea is featured during the day. Savory bites, handcrafted cocktails, curated wines and decadent desserts are served in the evening at the GC Lounge. Guests can enjoy innovative cocktails, craft beers, bold wines and shareable artisan cuisine at the Pied Piper, home of the Maxfield Parrish mural The Pied Piper of Hamelin, which was commissioned as gift to San Francisco to honor the hotel’s reopening in 1909. Boasting sexy, contemporary décor, the Pied Piper is a San Francisco legend and the perfect place for an intimate individual dining experience or a social celebration. Under a glass dome with city views, an indoor pool surrounded by chaise lounges and spas is featured. Tucked away on a high floor, this key card access oasis also features spa services and a 24-hour fitness center that overlooks the pool area through floor to ceiling windows. Marble baths and spa showers are featured in the changing rooms. Palace Hotel, a Luxury Collection Hotel, San Francisco is 20 minutes’ cable car ride from shopping and dining at Fisherman’s Wharf. Offering a 24-hour concierge service, the concierge can connect guests’ to restaurants, designer boutiques, cable cars rides, the Embarcadero, Ferry Building, Chinatown, Oracle Park, cultural museums and theaters.
Room Types
Superior Room, Guest room, 1 King (non-refundable)
Superior Room, Guest room, 2 Double (non-refundable)
Deluxe Room, Guest room, 1 King (non-refundable)
Deluxe Room, Guest room, 2 Double (non-refundable)
Grand Deluxe Room, Larger Guest room, 1 King, City view (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Entrance To Swimming Pool
- Accessible Registration Desk Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alarm Clock
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Audible Alarm
- Babysitting/Child Services
- Bar
- Bathrobes
- Blackout Curtains
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Chinese [Cantonese]
- Chinese [Mandarin]
- Cleaning Products Available
- Closed-caption TV
- Coffee Shop
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Contactless Check-in/out
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Designated Smoking Area
- Desk/workspace Available
- Doorman
- Electronic Room Key
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Flashing Door Knocker Available
- Food Delivery
- Free Face Masks
- French
- German
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Indoor Tanning
- Internet Access (charges May Apply)
- Invoices
- Ironing Amenities
- Italian
- Japanese
- Kid-friendly Dinning
- Kitchenware
- Korean
- Laundry Services
- Lever Handles On Door Available
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Portuguese
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Pub Crawls
- Refrigerator
- Restaurant(s)
- Room And Suites Access Through Exterior Corridor
- Room Service
- Room Service Available
- Russian
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Scale
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Shuttle Service (charges May Apply)
- Slippers
- Smoke Alarms
- Sofa
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Tour Services
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
Recent Reviews
Positives:
Everyone there was absolutely wonderful! So helpful and just seemed happy to be at work. The hotel itself was beautiful! The room was very nice and the bed was very comfortable! Would definitely stay there again!
Negatives:
It was run-down, they were understaffed and the staff wasnt particularly accommodating. This definitely should not have been a 5-star hotel. 3.5, maybe.
Positives:
History, beauty
Negatives:
Nothing
Positives:
Classically beautiful architectural spaces inside. Amazing really. Also great location. Friendly staff. Quiet rooms. Fabulous Thanksgiving dinner in that great space. Guest room corridors were crisp and beautiful.
Negatives:
To live up to a 5 star rating the furniture and fittings are in dire of updating to a luxury level. Same is true of the guest room furniture which is both out dated and worn. Car valet was slow. SF was clean and beautiful contrary to what we were told!
Positives:
The Garden Court is beautiful but the food is dull. You can also eat here without enduring a stay.
Negatives:
Its no longer a 5 star hotel, only luxury for the historical architectural value. Amenities are fresh out of the 90s. The pool has actual piles of human scum (def not sand). They also no longer have a spa. The staff was also rude.
Review
Exceptional
Positives:
Beautiful atrium, staff friendly and helpful. Lovely bed and pillows Liked the cocktails in the Pied Piper bar. Carpets smelt newly shampooed.
Negatives:
No means of making a hot drink in the room which we were amazed by. The boxes containing toiletries were empty. Scales didnt work. Lighting poor in room. Inner room so quite dark. Breakfast was very expensive.
Review
Didnt feel it was worth all the money we paid b
Positives:
Very friendly staff and clean facility.
Negatives:
The per fee was stiff @$150. The morning buffet was underwhelming on quality of food. It was cold and dry on many of the hot dishes. The price of $44 per person was outrageous, it should have been $19 for the quality of food. I expected better for the level of quality expected for staying here at the Palace. It left a bad taste leaving what was an enjoyable stay.
Review
Overall enjoyed the whole experience up until breakfast.
Positives:
The staff are exceptional, so warm they feel like family. The breakfast was delicious. It's an old hotel (by US standards!) and very American in feel and style so the decor tends towards "worn corporate", but it's comfortable and of course the architecture is spectacular, the location perfect.
Negatives:
NA
Review
Exceptional
Negatives:
Complimentary Coffee only available from 6:30am - too late for those from Japan or Europe with jetlag. More coffee options like Starbuck would be a good idea. e.g. oat milk,.... Latte Macchiato! Room style is really old! USB plugs are standard now in 4 start hotels !!!
Review
Good
Positives:
loved the toilet
Negatives:
jacuzzi water was low and dirty
Review
Very good
Review
Perfect
Review
Exceptional
Positives:
Wow the service was beyond anything weve experienced in quite a while! These employees must be treated well from arrival to departure all our needs were tended to and everything was beyond what we expected. We didnt use the pool bc we were on a girls trip and it looked like kids were taking it over lol. But I will def come back w my kids for a treat in the city. We only live 45 min away lol.
Negatives:
Perfection
Review
If you want to feel like royalty stay here.
Review
Perfect
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