Sonesta ES Suites San Jose Airport
1602 Crane Court
San Jose, CA 95112, US
San Jose, CA 95112, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
Book Now from $129/night
About This Property
This downtown San Jose hotel features suites with fully equipped kitchens and free Wi-Fi. The all-suite hotel is 1.5 miles from San Jose International Airport and serves a daily breakfast buffet. The luxury suites at Sonesta ES Suites San Jose - Airport have living rooms with sofa beds and cable TVs. Microwaves, refrigerators and stoves allow guests to cook meals in their suites. An outdoor pool, hot tub and barbecue facilities provide guests with an opportunity to relax during their stay. Sonesta ES Suites San Jose Airport also offers a gym. San Jose Municipal Golf Course is 2 miles from the Sonesta ES Suites San Jose Airport. The hotel is 11-minutes from the San Jose Convention Center.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Mobility Accessible One Bedroom Suite Queen Bathtub (refundable)
One Bedroom Suite Queen (refundable)
One Bedroom Suite King (refundable)
Two Bedroom Suite Two Queens (refundable)
Two Bedroom Suite Queen and Two Doubles (refundable)
Two Bedroom Suite Queen and Two Doubles (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Breakfast Takeaway Containers
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Contactless Check-in/check-out
- Delivered Food Is Securely Covered
- Dry Cleaning
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fence Around Pool
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heated Pool
- Heating
- Internet Services
- Invoice Provided
- Key Access
- Key Card Access
- Laundry
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Minimarket On Site
- Mobile App For Room Service
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (all Year)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Process In Place To Check Health Of Guests
- Property Is Cleaned By Professional Cleaning Companies
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shallow End
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
The room we had was perfect for our needs and the parking was very convenient. The 2 bathrooms were such a sanity saver especially when everyone got the urge at the same time!
Negatives:
The first unit we checked into had fleas so they moved us to another compatible, if more worn out, Unit. The carpet leading into the kitchen was shredded ( I couldn't think of a better word) and there were exposed tacks on the baseboard. The vent fan in the bathrooms did not work well and there was trash behind the bed/furniture.
Review
Great breakfast.
Positives:
The location was convenient however, there were a lot of homeless people, broken down cars and trailers and RV's lined the streets all around the hotel and there was a lot of litter everywhere.
Negatives:
The staff was rude, the beds were rock hard, the A/C did not work, there was only 2 towels provided for a 6 person room and when I asked for more I was told to bring my dirty towels to the front desk. The walls were paper thin and the neighboring was having a very loud party through the night. Carpet was frayed and dingy, bedskirts were stained, couch was dirty and had rips. No fans and no working A/C
Review
Room size and layout nice,...
Positives:
Spacious and clean. Front desk is friendly and helpful.
Negatives:
Homeless encampment near by.
Review
Clean spacious 2 bedroom unit....
Positives:
Breakfast, suite of rooms, close to airport. The rooms were clean. Staff was awesome. We had everything we needed.
Negatives:
Neighborhood was sketchy, homeless camp in front of hotel made it feel not safe. Across the street from our room in a parking lot was a security system that flashed bright lights and played loud messages throughout the night. Everything felt old and in need of an upgrade; the furniture, the rug, fixtures etc. No pool or hot tub....pool wasn't being used there were literally ducks swimming in it.
Review
Wasn't sure at first arrival...
Positives:
The suite
Negatives:
All good
Review
Great room
Review
Pleasant
Review
Disappointing
Review
Exceptional
Positives:
Room was adequate size
Negatives:
They have a weekly room cleaning service. I suggest that this should be daily or alternate day.
Also, menu breakfast need enhancement.
Review
Value for money.
Positives:
It was close to home and work
Negatives:
There were roaches. We told front desk about it and they apologized and they can’t do anything about it. Our next door neighbor was loud and they were fighting all night. Again, front desk said they couldn’t do anything about it.
Review
Ok
Positives:
The front desk person that checked me in was friendly, courteous, professional. The only thing that was positive in an 11 day stay.
Negatives:
1. 99% of staff was rude
2. Homeless camp in front of hotel
3. First room run down water damage, paint peeling, mold in bathroom, trim boards rotted.
4. 2nd room much the same maintenance of rooms and property are non existent.
5. No hot water luke warm at best.
6. No housekeeping was told when i checked in service would be on Saturday, no service. Gave benefit of the doubt due to room move, still no housekeeping. Went and found housekeeper, the where rude said room not on schedule, bit if i wanted to change my own sheets there are extras in the closet.
7. Long term residents there, using the railings to dru lsindry. Others walking around property looking in windows.
8. Upon check out walkimg to building where front desk is, tripped on broken concrete in sidewalk. When i addressed with front desk it was oh I am sorry, whete was this. Not if i was ok, not do I need anything. A crack that size should be repaired immedistely.
This hotel needs a complete overhaul.
Review
Unsafe worst hotel ever
Positives:
Very nice, clean room.
Negatives:
Climbing the stairs to our room.
Review
Hotel review
Review
Exceptional
Review
Superb
Positives:
I was banned from it but wasn't aware.
Negatives:
Staff were very rude dint care for good customer service now a days
Review
I was banned from it...
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