Hyatt House Denver Tech Center

Negatives: Just the social areas could use some renovation. Carpet is worn and the elevator is sloooowwww. They really need to try to do something about that elevator....you can wait for a while waiting for it and depending where your room is...the stairs aren't always a more convenient choice.

Negatives: I have been coming to this hotel once per year for the last 6 - 7 years because it has been really nice and spacious for my family, was a good value, and a nice place. However, it has not been updated once in that time. The couches in the main central living area are getting shabby. The grout in the showers is old, and the whole place needs updating overall, but it’s still acceptable at this point. If they don’t start updating we may look at another Hyatt House in the Denver area next time. Additionally, I did not appreciate the quality of the staff on the two prior years trips, but was pleasantly surprised this time by much better service.

Negatives: This trip we had trouble with the hotel staff. We had zero cold water on the 2nd night. They fixed it the next day as there was no maintenance staff after 5. Cold water available for less than 6 hours and again no maintenance on hand to fix the issue. When requesting to speak with a manager was told the manager will not be in until Monday, a day after departure. The carpet had several spots where it was coming apart. Breakfast was not good. We tried it for several days, as each day there was a new menu but the food was awful. Biscuits were hard, eggs watery, no flavor on the sausage or the bacon, french toast was soggy, etc. The master shower was a little weird, I am short so I had to get into the shower in order to turn it on as the door was too far away from the faucet.

Negatives: Staff is very, very arrogant! Not very friendly and management in their offices are even worse! The communication among the staff is horrendous! It's the only hotel I know where they will have people come and bother you before checkout time! The maid was polite; however, the guy was quite rude with a horrible attitude! Does the system not tell you when someone is checking out - and why bother the guest 1hr before they check out!? No one seems to know how the air conditioning works and when someone did come, it still didn't work! You will be charged for parking - it's not a garage, huge parking area not attached to anyone nor anything but they still charge you daily ($10). What bothered me the most was the attitude of the staff! I've stayed here more than once - the second time was much worse than the first!

Negatives: The hotel had a funny smell, the carpet was torn in areas, some of the exit doors were broken. The water in the shower was room temperature and never got any hotter, the shower was not clean, and had hair in it. The toilet was dirty, all of the liquid bottles in the shower were empty. There were spiders in our room. It was the worse Hyatt hotel we have stayed in, and I enjoy the Hyatt, it's my preferred hotel.