Swissotel Chicago
323 East Wacker Drive
Chicago, IL 60601, US
Chicago, IL 60601, US
Pet guests are welcome at Swissotel Chicago. Pet fee USD 50 per pet, per night. Pet deposit USD 250.00 per stay. The number of pets allowed is 1. Dogs only. Pet weight limit is 25 lbs.
Book Now from $227/night
About This Property
Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.
Room Types
Classic Double (refundable)
CLASSIC 2 DOUBLE HEARING AND MOBILITY-ACCESSIBLE TUB (refundable)
CLASSIC 2 DOUBLE HEARING AND MOBILITY ACCESSIBLE TUB (refundable)
Classic Riverview 2 Double (refundable)
Lakeview 1 King Hearing And Mobility Accessible Tub (refundable)
Classic Lakeview King (refundable)
Classic Lakeview King (refundable)
Classic Lakeview Double (refundable)
Lakeview 2 Double Hearing And Mobility Accessible Tub (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Babysitting/Child Services
- Bar
- Bicycle Rental (charges May Apply)
- Body Thermometer Available
- Cashless Payment Available
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Doorman
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- French
- Garden
- German
- Gift/souvenir Shop
- Grocery Delivery
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Individually-wrapped Food Options
- Internet Access (charges May Apply)
- Laundry Services
- Luggage Storage & Lockers
- Massage Services
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Room Service Available
- Russian
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Ticket Services
- Tour Services
- Valet Parking (charges May Apply)
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
Recent Reviews
Positives:
Modern and updated facilities.
Negatives:
Three of the five outlets did not work. I was changed almost $300 that no one can account for that I had to dispute with my credit card company.
Review
Very good
Review
Exceptional
Positives:
Views of Lake Michigan
Negatives:
They put me out for a shower drain that was already clogged up
Review
I was charged and asked...
Positives:
The view was great and the convenience to my radiation appointments was a great commute.
Negatives:
The bathroom shower flooded twice. I have video of the second flood and insead of them seeing it was clogged they put me out because they was upset it caused damages. The clogged drains was not my error it was build up of customers use. I am disabled with a walker and was in my radiation phase it ended that friday. I was also very sick throwing up so I did not have time to break or clog anything in that room. I am demanding a investigation and my full refund. I have video footage of their clog that was not my fault.
Review
Bad
Review
Exceptional
Positives:
This was an amazing experience! I had a view of the lake AND the river! Absolutely incredible. Will be staying here again.
Review
Exceptional
Negatives:
Our deposit was not appropriately explain. Staff should be more aware on how booking.com works and what fees are taken in advance.
Review
Property was great. Manger on...
Review
Exceptional
Positives:
Room had a nice view, was clean and great location.
Negatives:
Tile in bathroom was very outdated, old looking bathroom, it needs an upgrade badly.
Review
It was a very good...
Review
Very good
Review
Superb
Negatives:
Elevator availability was extremely frustrating when conferences were let out. Maybe having a dedicated staff member with a control key to help facilitate elevator assignments during those times would be an option for the future.
Review
Superb
Review
Exceptional
Positives:
Fitness center was very nice!
Negatives:
Parking was a bit weird. Also there’s very little room in front of the hotel. This matters when it comes to checking in and unloading your car
Review
Good
Review
Exceptional
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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