Sonesta ES Suites Chicago - Lombard
2001 South Highland Avenue
Lombard, IL 60148, US
Lombard, IL 60148, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
About This Property
Stop at Residence Inn Chicago Lombard to discover the wonders of Lombard (IL). The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Residence Inn Chicago Lombard. Designed for comfort, selected guestrooms offer air conditioning, heating, desk, alarm clock, telephone to ensure a restful night. The property offers various recreational opportunities. Residence Inn Chicago Lombard combines warm hospitality with a lovely ambiance to make your stay in Lombard (IL) unforgettable.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- Air Conditioning
- BBQ Facilities
- Babysitting Service
- Bar
- Car Park [free Of Charge]
- Car Park [on-site]
- Check-in [24-hour]
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Housekeeping
- Desk
- Dishwasher
- Dry Cleaning
- English
- Exterior Corridor
- Facilities For Disabled Guests
- Fireplace
- Fitness Center
- Free Wi-Fi In All Rooms!
- Front Desk [24-hour]
- Grocery Delivery
- Hair Dryer
- Iron
- Ironing Service
- Kitchen
- Laundromat
- Laundry Service
- Microwave
- On-demand Movies
- Outdoor Recreational Features
- Pet-friendly [charges Apply]
- Pets May Not Be Left Unattended
- Playground
- Postal Service
- Private Bathroom
- Refrigerator
- Restaurants
- Room Service
- Safety Deposit Boxes
- Satellite/cable Channels
- Service Animals Are Welcome
- Shared Kitchen
- Shower
- Smoke-Free Property
- Sofa
- Spanish
- Swimming Pool [indoor]
- Taxi Service
- Telephone
- Toiletries
- Wheelchair Accessible
- Wi-Fi In Public Areas
- Wi-Fi [free]
- Xerox/fax In Business Center
Recent Reviews
Review
Bad
Positives:
Nothing
Negatives:
The amenities promised in the booking and price like free breakfast and internet, cable TV, kitchen supplies were not upheld by the hotel. No one was available at desk, no one answered calls after we checked in. No clean towels after first day. No soap or anything in kitchen or bathroom areas.
It was below zero temperatures all weekend and there was just a sheet and thin blanket supplied.
Don’t book here!!! They stated they are transitioning to apartments. They are not a hotel as advertised- we got scammed.
Review
Deplorable in harsh winter conditions.
Positives:
Private kitchen
Negatives:
The front desk was closed throughout our stay, so nobody there to provide service or help available.
No breakfast was given, but it is included in our booking
Review
Regretting
Review
Exceptional
Review
Exceptional
Positives:
There is nothing to like.
Negatives:
Do not stay here. It is no longer a hotel. They are converting to apartments. The rooms and grounds are in bad condition. The lobby is locked you have to call a number, no services, no security, smelled like weed. I was concerned for my safety.
Positives:
No comment
Negatives:
The office being closed on a holiday is insane
Negatives:
They canceled my appointment at the last minute because they sold the property
Review
Bad
Negatives:
The name of the hotel has changed as soon as I checked in the room door has been kicked in no one was in the office the office was closed even when I checked out the door had a gap in it which it had cold air coming thur from the inside you can see da
Review
This guest did not leave comments about this hotel.
Review
Bad
Review
Poor
Review
Poor
Positives:
Free parking
Negatives:
Broken toilet, freezing cold shower on last day, smelled of smoke, no crockery or cutlery in the kitchen, no breakfast (as advertised)
Review
Disappointed - best to avoid
Positives:
Leaving. We left a day early because of all the issues. They should fire that manager.
Negatives:
The manager was very rude. She had an attitude and not very people friendly. We had a kid standing outside our room at 1am smoking weed and playing music on his phone. We left the next morning for breakfast and found a crack pipe. This was the worst.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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