SureStay Hotel by Best Western Florence
8075 Steilen Drive
Florence, KY 41042, US
Florence, KY 41042, US
SureStay Hotel by Best Western Florence welcomes pets at their pet-friendly accommodation. Pet fee is USD $25 per day with a USD $150 per week maximum. The number of pets allowed is 2. Pet weight limit is 80 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Located off Interstate 75, this Florence, Kentucky hotel offers a daily continental breakfast and rooms with free Wi-Fi and a cable TV. The Cincinnati/Northern Kentucky International Airport is just a 15-minute drive away. A seating area with a table and chairs and a coffee maker are provided in all rooms at the SureStay Hotel by Best Western Florence. Each room features simple décor. Guests are welcome to use the computer with free Wi-Fi located in the lobby. The front desk staff is available 24/7. Shopping at Florence Mall is just 1.7 miles from SureStay Hotel by Best Western Florence, and the City of Florence Golf Course is 2.3 miles away. The Cincinnati Art Museum is within a 25-minute drive of the hotel.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- Air Conditioning
- Breakfast Takeaway Containers
- Business Centre
- Cashless Payment Available
- Designated Smoking Area
- Facilities For Disabled Guests
- Fax/photocopying
- First Aid Kit Available
- Fitness
- Fitness Centre
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Laundry
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing Rules Followed
- Room Service
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- WiFi
Recent Reviews
Positives:
Location is very good. We will stay there again.
Negatives:
Breakfast needs to be replenished more often. We went to have breakfast at 8:30 and there was hardly any food left. Biscuits and gravy without biscuits. Only 3 slices of bread. Not very happy with the breakfast.
Review
Good
Positives:
Continental breakfast was just as expected. Clean rooms upon arrival as well as the hotel inside and out. convenient location for my needs.
Negatives:
1. Asked to have room clean and 'made up'. this was not done.
2. A tenant had a dog which was barking early in the mornings, this was annoying to me since it wasn't my wake up time.
Review
A good stay for my...
Review
Exceptional
Review
Disappointing
Positives:
I like the excellent staff and the professional care we received from the rewards service.
Negatives:
I can't think of anything that I didn't like. I can't say that I was unhappy with anything.
Review
Exceptional
Negatives:
Our room was filthy, sheets stained. Bathroom sink had toothpaste in it and toilet was not cleaned.
Review
We will never stay there...
Review
Exceptional
Review
Good
Review
This guest did not leave comments about this hotel.
Positives:
The location was nice.
Negatives:
The lobby has some chemical "fragrance" that is truly awful.
Positives:
Location
Negatives:
Room was dirty, bed wasn’t one the bed frame, desk chair very worn out and the side table next to bed coming off the wall. Bathroom tub wasn’t cleaned out well. Carpet was soaking wet from them cleaning the carpet that the room started to smell mildew after day two.
Review
Poor
Positives:
Viki and drew The office clerks which probably is the managers they were awesome I didn't get the name of the young man that cleaned the room he was awesome awesome very polite very nice anything you needed he was there for you even the office staff I had a me personally issue with my washcloth and the lady took care right away and it was not a problem that whole place is awesome thank you guys for a pleasurable trip for me and my grandkids God willing we will see you again Happy New Year and I hope God shine on your year to come
Negatives:
I can't think of anything
Review
Exceptional
Positives:
Awesome breakfast options, and the receptionist who checked us in was incredibly kind!
Review
Friendly staff, good breakfast.
Positives:
Easy to get to. Convenient location. (property manager) was a sweetheart! Spacious room. Great pressure in the shower.
Negatives:
My only complaint is that my room's bathroom was a bit shady looking but was in working order.
Positives:
one of the staff, was exceptionally helpful and kind. She went over and above to make us feel welcome and was very accommodating to transfer us to another room. We were very pleased with this hotel and quite surprised what we got for the price.
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