Staypineapple A Delightful Hotel South End
26 Chandler Street
Boston, MA 02116, US
Boston, MA 02116, US
Staypineapple A Delightful Hotel South End welcomes pets at their pet-friendly accommodation. The number of pets allowed is 2. **In common areas, pets must be on leash or in carrier.
About This Property
Located in Boston's historic South End, this European-style boutique hotel offers modern guest rooms with free WiFi. Staypineapple, South End is within walking distance to many popular restaurants and attractions. Every room at The Staypineapple, South End features a flat-screen TV and iPod docking station. The private bathroom includes a walk-in marble shower. A work desk and telephone with access to the 24-hour front desk are provided for guest convenience. Only steps from the completely nonsmoking property are some of the city's most famous sites. The scenic Back Bay area, as well as the unique shops and gourmet restaurants of Newbury Street are within 10 minutes' walk.
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Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Arabic
- Audible Alarm
- Bar
- Bathrobes
- Bicycle Rental (charges May Apply)
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Elevator
- English
- Fire Extinguishers
- First Aid Kit Available
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- French
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- Pets Allowed (charges May Apply)
- Restaurant(s)
- Separate Shower/bathtub
- Slippers
- Smoke Alarms
- Spa Services
- Spanish
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Ticket Services
- Toiletries Provided
- Tour Services
Recent Reviews
Positives:
No fuss. Easy check in. Nice room.
Negatives:
Small bathroom. Taps loose.
Review
Functional
Review
Good
Positives:
Nice room
Great bed
Excellent location near the train station and shopping mall
Cool bar/pub
Review
Great hotel Best value
Positives:
We didn’t have breakfast at the hotel, but we did have supper downstairs which we enjoyed and we loved the location.
Negatives:
Obviously a bigger room would have been better, but it was cozy and the space was well designed!
Drinking water and a fridge would have been good in the room.
Review
We thoroughly enjoyed our stay...
Review
Very good
Review
Superb
Positives:
Location is pretty good. I love the bedding and cute decorations in the room.
Negatives:
The facilities are really old and not that clean. There’s hairs from other guests on one of the pillow.
Review
Comfortable but need more cleaning
Positives:
The room decor was innovative and the location-- though not as convenient as Copley Square-- was fun for us because the South End has special memories for me. They also put up a Happy Birthday banner and left some treats for us since it was my bday. That was very nice of them.
Negatives:
This hotel is less nice than motels I have stayed in. The lobby is dumpy (the bar that's attached has cute decor, but the check in lobby is very plain.) The elevators are very old, and the hallways and stairs are old and run down-- this used to be I'm guessing an apartment building for lower income people. The rooms are TINY-- as in no place to put your large suitcase on the floor since there is not enough floor space. The bathrooms are also the size of a 1/2 bath. Our first room had a shower with no water pressure and not enough hot water, and then the water didn't drain, and it accumulated to the point that it almost flooded the room. The tiny sink also didn't drain. We asked to switch rooms and then got a better shower (most pressure and hot water) but still drainage issues and this time the toilet didn't work-- it got backlogged. In addition, the tiles were stained through the bathroom. (I posted pictures to show the stained tiles and the tiny area between the wall and the bed allowing no room for suitcases without tripping.)
When I went to talk to the front desk about our first room, I mentioned the plumbing issue. The guy (Jeff) said he would look into and then never did. Later that day, there was no record of our concern, so nothing had been done. Jeff also had said that we couldn't switch rooms since they were fully booked, which turned out to be incorrect. No one at the front desk seemed to know what was going on or cared about their guests. They just laughed when we mentioned a concern. I'm used to much better service.
Given the price, I would go elsewhere. This is like a run-down 2 star motel that has a few nice decorating touches to distract guests from the fact that it's just a run down building that doesn't work.
Review
Run Down and Overpriced "Motel"
Positives:
Everything was perfect with this hotel. We had some problems and ended up arriving at 5 am in the morning, and Bob, the person in charge of the shift at that time, made an exception and checked us in, since we were traveling from Argentina. Everyone in this hotel are so so nice and friendly. New fav hotel in Boston. If you have the chance, came here.
Review
A W E S O...
Review
Exceptional
Positives:
Found hotel to be in walking distance to everything we wanted to do.
Negatives:
Wish there was a mini fridge
Review
Exceptional
Review
Good
Positives:
This property was absolutely adorable! So much character and charm!
Negatives:
There was nothing I didn’t like about this place .
Review
Fabulous! I was thrilled with...
Review
Good
Positives:
Room is clean, good location.
Negatives:
Too much noise on Sat Night. Seem old
Review
Disappointing
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