The Westin Copley Place Boston
10 Huntington Avenue
Boston, MA 02116, US
Boston, MA 02116, US
Pet guests are welcome at The Westin Copley Place Boston. Pet fee is USD $100 fee, per stay. The number of pets allowed is 2. Pet weight limit is 40 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Located in Boston's trendy Back Bay area and connected to the Copley Place Mall, this hotel offers luxury amenities and first-class accommodations. It is walking distance from Newbury Street which is filled with restaurants, shops and more. The Westin Copley Place, Boston is only moments from a variety of popular points of interest such as Fenway Park, Boston Common and the Theater District. Shopping at Prudential Center, the scenic Charles River and an exciting nightlife are seconds away. Special amenities for pets, on-site spa services and the hotel's gourmet restaurants are among some of the facilities offered at this Copley Place hotel.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alarm Clock
- Audible Alarm
- Bar
- Bathrobes
- Bicycle Rental (charges May Apply)
- Bowling
- CCTV Security In Common Areas
- Car Rental Available
- Chinese [Mandarin]
- Cleaning Products Available
- Closed-caption TV
- Closet
- Coffee Shop
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Desk/workspace Available
- Doorman
- Electric Vehicle Charging Station
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hiking
- Horseback Riding
- Hygiene Certification
- Internet Access (charges May Apply)
- Ironing Amenities
- Kid-friendly Dinning
- Kitchen
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Massage Services
- Meeting/Banquet Facilities
- Microwave
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- Off-Site Parking
- On-site Accessible Restaurants/lounges
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Windows That Open
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Secondary Lock On Windows Available
- Self-closing Doors Available
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Sofa
- Spa/sauna
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Taxi Service
- Telephone
- Ticket Services
- Toiletries Provided
- Tour Services
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
- Yoga Room
Recent Reviews
Positives:
Excellent location . 5 min wLk to the shopping and restaurants of Newbury st. Boston public library right across the street!
Negatives:
Excellent rooms and beds
Great location to Newbury st
Great bar and food
Review
Great location to visit back...
Review
Exceptional
Review
Exceptional
Positives:
Westin Copley is in a great location in Back Bay, central to everything in that area, which was a bonus. We had a room on the 32nd floor with a nice view of the city by night and day. Comfortable beds and spacious room.
Negatives:
The check in process was poor in that the agent couldn't locate our reservation and was basically rude and unhelpful in solving it. He kept saying it was Booking's fault for not pushing the reservation through (which had never happened to me before) and that there was nothing he could do. I finally got to someone who easily found the reservation and took good care of us but the initial interaction was sub par.
The overall vibe of the hotel is outdated as are the bathrooms. In reviewing the bill after (auto checkout), we were charged an extra meal charge from another guest's bill (certainly not ours). So, all in all, not as I was expecting from a Westin and a Marriott.
Review
Adequate stay in Back Bay...
Positives:
Room was comfortable and spacious suite. Location was perfect and easy to walk to historic sites, restaurants, shopping etc. Food and Beverage manager was fantastic when I contacted him before our stay about my son's special food needs and the managers at Bar10 were very helpful and accommodating.
Negatives:
There were a couple minor issues like the lamps not working properly (loose plugs) and the window shades not closing all the way.
My only real issue was with an incident on Monday morning of my stay and how it was handled. There was extremely loud construction/repairs happening in what sounded like the room next door to us early on Monday morning. The noise was loud, constant banging and drilling that woke us up. It was actually scary at first because it sounded like someone was banging on our door. When I mentioned to the front desk when I was checking out the next day, she just said "oh yeah, I heard about that." I was very disappointed that 1) they did not give me advance warning when I checked in on Friday that repairs were going to be happening near me, and 2) that the front desk reaction was not apologetic or helpful or sympathetic.
Review
Overall it was a perfect...
Review
Very good
Review
Superb
Positives:
The location was excellent friendly staff the concierge Damyen was extremely kind & helpful. The receptionist & the bell boy mostapha were very kind .
Negatives:
TIM the concierge who was unfriendly and not helpful & rude .
Review
We enjoyed our stay excellent...
Review
Exceptional
Positives:
Clean and super nice staff
Negatives:
Elevators were slow and my child the keycard would only allow you to be on the floor that you stayed on and I understand it’s probably a safety thing but all the stairs were open we had friends stay on a different floor and it was a haśle to visit and hang out in the room
Review
It was pretty good keep...
Review
Superb
Positives:
Beautiful hotel, spacious rooms. Excellent location.
Negatives:
Upon checking into the room, the bathroom could have been cleaner and toiletries restocked.
Review
Excellent
Positives:
Comfortable rooms
Negatives:
Expensive
Review
Superb
Review
Superb
Positives:
Location
Negatives:
In the middle of renovations, and not making up for it in service
Few folks attending to guests , overall disorder
Review
Average
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