The Westin Book Cadillac Detroit
1114 Washington Blvd
Detroit, MI 48226, US
Detroit, MI 48226, US
The Westin Book Cadillac Detroit welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $150. The number of pets allowed is 1. Dogs only. Pet weight limit is 40 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Located in downtown Detroit within 10 minutes' walk away from Ford Field and the Joe Louis Arena, this hotel features an indoor pool and in-room spa service. The rooms at The Westin Book Cadillac Detroit are equipped with plasma-screen TVs and WiFi (surcharge). A safety deposit box is provided. Room service is available. Several American restaurants, a bar, and a coffee shop are all part of the facilities at The Westin Book Cadillac Detroit. Guest can relax in the indoor pool and hot tub or book a treatment in the salon, which is located within the hotel. There is a business center and 24-hour concierge service. Wayne State University and the Detroit Institute of Art are 5 minutes from The Westin Book Cadillac Detroit by car. The MGM Casino is a 10-minute walk from this Detroit hotel.
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Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Back Massage
- Bar
- Beauty Services
- Body Scrub
- Body Treatments
- Body Wrap
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Coffee House On Site
- Concierge Service
- Couples Massage
- Currency Exchange
- Dry Cleaning
- Express Check-In/Check-Out
- Facial Treatments
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Foot Massage
- Full Body Massage
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Massage
- Hand Sanitizer In Guest Accommodation And Key Areas
- Head Massage
- Heated Pool
- Heating
- Higher Level Toilet
- Indoor Pool
- Internet Services
- Key Access
- Key Card Access
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lower Bathroom Sink
- Luggage Storage
- Make Up Services
- Manicure
- Massage
- Meeting/Banquet Facilities
- Minimarket On Site
- Neck Massage
- Non-smoking Rooms
- Non-smoking Throughout
- Paid WiFi
- Parking
- Pedicure
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Restaurant
- Room Service
- Safety Deposit Box
- Security Alarm
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spa Facilities
- Spa Lounge/relaxation Area
- Special Diet Menus (on Request)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Steam Room
- Sun Loungers Or Beach Chairs
- Swimming Pool
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Waxing Services
- Wheelchair Accessible
- WiFi
Recent Reviews
Review
Exceptional
Review
Exceptional
Negatives:
On the website we paid for a room specifically with a city view and once we got there, our windows looked directly into an apartment complex. So instead of a city view that we paid for, we had to keep the curtains and everything closed because we could see into the apartments across the street meaning they could also see into our room.
Review
Pleasant
Review
Good
Review
Good
Positives:
The lady at the reception desk was very nice and efficiently checked me in. The facility was modern and clean. Room was a good size and the view was great.
Negatives:
The bathroom was very, very large. However, neither the heated floor control nor the control for the wall heater worked. Therefore, the bathroom was a little chilly. We decided to have breakfast at the hotel. The restaurant was less than 1/3 filled but after 15 minutes of waiting at our table we left without any waitstaff checking on us..disappointing.
Review
It was nice.
Positives:
The lady at the reception desk was very nice and efficiently checked me in. The facility was modern and clean. Room was a good size and the view was great.
Negatives:
The bathroom was very, very large. However, neither the heated floor control nor the control for the wall heater worked. Therefore, the bathroom was a little chilly.
We decided to have breakfast at the hotel. The restaurant was less than 1/3 filled but after 15 minutes of waiting at our table we left without any waitstaff checking on us..disappointing.
Review
It was nice.
Review
Bad
Positives:
The atmosphere and ambience
Negatives:
The front desk staff was rude at check in. Everyone else was great it wa shut them
Positives:
Location. Within walking distance to most places downtown. Bed was comfortable.
Negatives:
How clean the room was. The long strains of hair in the shower was not good. The price we paid for the hotel was not worth it. The valet was confusing. Hotel employees chatting at the entrance of the hotel when they could be helping guests.
Review
Expensive hotel in the heart...
Positives:
Location. Within walking distance to most places downtown. Bed was comfortable.
Negatives:
How clean the room was. The long strains of hair in the shower was not good. The price we paid for the hotel was not worth it. The valet was confusing. Hotel employees chatting at the entrance of the hotel when they could be helping guests.
Review
Expensive hotel in the heart of downtown.
Positives:
The location was great, close to everything we wanted to do.
Negatives:
You need like a little store to sell toiletries and other small items that customers may forget to bring.
Review
Rooms were nice, staff was friendly. Did not like that the bar ran out of beer for 2 nights???
Positives:
The location was great, close to everything we wanted to do.
Negatives:
You need like a little store to sell toiletries and other small items that customers may forget to bring.
Review
Rooms were nice, staff was...
Positives:
We changed properties after 20yrs somewhere else to come here. We were thrilled about our room, staff and property. This years 11/2023 was horrible. We paid more for the room and it was horrible. I made reservations in May and our room had two tiny windows and one window that looked out onto old buildings was covered with a very large building. We have bringing our grandaughters for years and this year was so disappointing. We could never get ice or use the beverage machine as they were not working ( 20th floor) We ended up spending time in the entry way of our room where there was a little more room. Our heat/ac didnt work so we kept the girls up for 90mins past bedtime since someone was coming to the room. After my third call I was then told they over rode it down stairs and it would have to stay at the one temperature I had told them , 68 the rest of the stay. I dont understand when I asked if Im speaking to the front desk ( I had to call from my phone as the room phone was never answered) I was told several times the person was front desk adjacent .
When we went swimming the restrooms were locked so I called and was told someone would come unlock them . The entire two hours we were there they remained locked. We felt we were a bother and it was not the same experience as last year. When we asked about upgrading the room or how did we end up in this room we were told because it was sold out. We reserved the room in May and we arrived early that day, we were not last minute guests.
Negatives:
Lack of help, the room, calls from the room were not picked up so I had to use my own phone.
Review
Disappointing
Positives:
We changed properties after 20yrs somewhere else to come here. We were thrilled about our room, staff and property. This years 11/2023 was horrible. We paid more for the room and it was horrible. I made reservations in May and our room had two tiny windows and one window that looked out onto old buildings was covered with a very large building. We have bringing our grandaughters for years and this year was so disappointing. We could never get ice or use the beverage machine as they were not working ( 20th floor) We ended up spending time in the entry way of our room where there was a little more room. Our heat/ac didn’t work so we kept the girls up for 90mins past bedtime since someone was coming to the room. After my third call I was then told they over rode it down stairs and it would have to stay at the one temperature I had told them , 68’ the rest of the stay. I don’t understand when I asked if I’m speaking to the front desk ( I had to call from my phone as the room phone was never answered) I was told several times the person was front desk adjacent .
When we went swimming the restrooms were locked so I called and was told someone would come unlock them . The entire two hours we were there they remained locked. We felt we were a bother and it was not the same experience as last year. When we asked about upgrading the room or how did we end up in this room we were told because it was sold out. We reserved the room in May and we arrived early that day, we were not last minute guests.
Negatives:
Lack of help, the room, calls from the room were not picked up so I had to use my own phone.
Review
Disappointing
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