TownePlace Suites by Marriott Detroit Troy
325 Stephenson Highway
Troy, MI 48083, US
Troy, MI 48083, US
Pet guests are welcome at TownePlace Suites by Marriott Detroit Troy. Pet fee is USD $150 per stay. The number of pets allowed is 1. Pet weight limit is 40 lbs. **In common areas, pets must be on leash or in carrier.
Book Now from $167/night
About This Property
Offering an indoor pool and hot tub, TownePlace Suites by Marriott Detroit Troy is 15 minutes' drive from The Palace of Auburn Hills. The hotel includes free breakfast for all guests. Every room at the Detroit Troy Towneplace Suites includes a kitchen/kitchenette, flat-screen cable TV and coffee maker. Some rooms include a sofa bed in the living area. For your comfort, you will find free toiletries and a hair dryer. You will find a 24-hour front desk at the property and a fitness center for guests' exercise needs. Downtown Detroit is 13 mi from TownePlace Suites by Marriott, while Windsor in is 17 mi away. Detroit Metro Airport is 25 mi from the property.
Room Types
Studio, 1 King, Sofa bed (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Accessible Bathtub Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Audible Alarm
- BBQ Facilities
- Car Rental Available
- Carpeting
- Cleaning Products Available
- Closed-caption TV
- Closet
- Coffee/tea Maker
- Concierge Services
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Desk/workspace Available
- Dishwasher
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fireplace
- First Aid Kit Available
- Fitness Center
- Flashing Door Knocker Available
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Indoor Pool
- Ironing Amenities
- Kids' Pool
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Microwave
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Windows That Open
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Secondary Lock On Windows Available
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Spa Services
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Tour Services
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
Recent Reviews
Positives:
Location was great for what we wanted. Lots of shopping/restaurants nearby to use.
Negatives:
The staff were completely indifferent - not rude, certainly, but not especially welcoming or helpful. The room was tired and a bit grubby. Stained carpets and lots of dust.
Review
Overpriced for a basic, rather grubby hotel with no real customer service.
Positives:
They was unprofessional and told me i was banned from a previous after i paid my money snd stayed over night. They told me i had to leave but there was no paper work saying i was banned no police was never involved. They end up letting me stay became i called the police myself because that was harassment
Review
Bad
Positives:
Clean, convenient, functional
Negatives:
No fan in bathroom but otherwise all good!!
Review
Excellent. Staff very accommodating and friendly too!
Positives:
Our room was comfortable and very clean! The location was great and plenty to do around that area.
Review
This hotel was perfect for our needs.
Positives:
Property is beautiful. A walk away from Twin Peaks (amazing bar/restaurant). Cute sitting areas out front and out back of the hotel.
Negatives:
The chlorine smell from the pool was overbearing when you walked into the pool area and the water was murky/cloudy. The free/included breakfast was one of the worst hotel breakfasts weve ever had.
Review
We stayed in the 2 bedroom suite and it was amazing.
Positives:
Everyone was so friendly and polite it made the stay a joy!
Review
Superb
Review
Exceptional
Review
Exceptional
Positives:
It was clean
Negatives:
Not enough food option for breakfast
Review
Perfect and comfortable and Id be willing to stay here again
Review
Perfect
Review
Very poor
Review
Very good
Review
Perfect
Review
Perfect
Negatives:
I was on a road trip with my family, coming from Chicago, and we ended up arriving later than I expected. According to my GPS, we were expected to arrive shortly after midnight.
We stopped to take a dinner break about a couple of hours away and I thought Ill just call the property to let them know well be arriving later than expected and to ask if theres going to be someone at the front desk to check in with.
I called them to make sure itll be okay to check in late and instead of answering the question they asked for the name on the reservation. It was fine, I didnt think much of it, I said my name and then spelled it out. The person on the other end repeated the spelling totally wrong, so I spelled it out again slowly and clearly. And he was still repeating it wrong. So I decided to spell it out with NATO phonetics to help him understand, as one does. And he yelled at me I AM ASKING YOU TO SPELL YOUR NAME quite rudely. I told him thats what Im doing and I spelled my name clearly (without phonetics) again. He again, very rudely, said we do not have a reservation with that name! and hung up the phone.
I was shocked. I realize my name is not John Smith but I also dont have an accent and I spelled my name very clearly, and even tried to be extra helpful using phonetics. I was shocked at how I was treated.
I called back since I still needed the answer and I in fact did have a reservation contrary to what this person claimed.
Someone else answered the phone and was equally rude. This one asked me my reservation number instead. I has to dig into my emails to find a number that resembled a confirmation number. I gave it to him clearly, not to repeat the previous mishap. He tells me that its not the right number.
I was furious at this point. I just want to know whens the latest I can check in. Why do you need my name or confirmation number. Just answer the simple question.
I was seriously considering making a booking elsewhere.
Review
Terrible and rude customer service. I will not be staying here again.
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