Sonesta Simply Suites Jersey City

Negatives: No.

Negatives: No room service for a 4 night stay? That policy needs to be looked at again.

Negatives: I wish I had stayed longer, otherwise nothing that affects the property or my stay

Negatives: Room was supposed to have 2 beds, but it only had 1. Had to cancel the last night.

Negatives: will not stay at this hotel again. $300 deposit not acceptable given property has no ammenities. We also didn't have our room cleaned. Bad attitude by staff and creepy security guards patrolling the hallways.

Negatives: Hidden taxes

Negatives: Nothing. I’d stay here again.

Negatives: The tramrail passing every hour and making lots of noise. You need earplugs.

Negatives: What my wife and I found annoying though are the smaller shortcomings. That started with checking in where nothing was said about housekeeping during our stay and we had to call down later to find out there would be none during our 6-night stay though we could call to request things. Similarly, there was no written information at all in our room about the hotel or the surrounding area. Then there were housekeeping oversights. There was one roll of TP in our bathroom for a 6-night stay even though the large empty cabinet spaces under the sink area could store 20+ more rolls if needed. In short, the fact that there was no additional rolls at all was a clear oversight of housekeeping. The same with the kitchen area. Little things, such as one large glass but no second large one, one steak style knife not two, no sponge for the sink and dishes, and an almost empty salt packet shaker. At the same time, why are there two large spoons but no small spoons...seems odd. Also, there was a paucity of hooks or towel bars in what is otherwise a pretty large bathroom with plenty of empty wall and door space that any number of hooks could be added to or another towel bar added above the existing one (and the small one next to the sink doesn't really compensate). Additionally, though we understand that new TVs were added to many if not all rooms it was frustrating that there is no working TV guide on the TV to know what stations are what and what may be showing on them. When I requested a channel list from the front desk they copied the ONE laminated one they had at the desk but when we got it up to the room the guide didn't match the stations. We then had to go back down to confirm that the laminated one was outdated and they had to go online to locate and printout the newer one. Why aren't guides simply provided in each guest room? The renovations are great, the smaller shortcomings , however, then stick out.

Negatives: They should provide more plates, cutlery as not enough for 4 people to have breakfast & dinner with just 4 of each.