Crowne Plaza Times Square an IHG Hotel
1605 Broadway Avenue
New York City, NY 10019, US
New York City, NY 10019, US
Crowne Plaza Times Square an IHG Hotel is pet friendly. Pet fee is USD $10 per night. Pet deposit of USD $100 per stay. The number of pets allowed is 1. Pet weight limit is 40 lbs. *Pets may not be left unattended in room.
About This Property
Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world are mere steps away. Crowne Plaza Times Square has over 25000 square feet (2322 square yards) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Featuring views of the city, each room at the Crowne Plaza Times Square also has a flat-screen cable TV and Free Wi-Fi included for nightly service fee. Central Park is 10 minutes’ walk away. The hotel is also steps away from the 49th Street underground station.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Access To Health Care Professionals
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bicycle Rental
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Coffee House On Site
- Contactless Check-in/check-out
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Designated Smoking Area
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Higher Level Toilet
- Internet Services
- Invoice Provided
- Key Access
- Key Card Access
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lower Bathroom Sink
- Luggage Storage
- Non-smoking Rooms
- Non-smoking Throughout
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Restaurant
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Soundproof Rooms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Thermometers For Guests Provided By Property
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Visual Aids: Braille
- Visual Aids: Tactile Signs
- Wheelchair Accessible
- WiFi
Recent Reviews
Positives:
Great location right at the Times square, clean, spacious room and great value.
Negatives:
Hotel starting to show age
Review
Highly recommend for short stay...
Review
Superb
Positives:
location, comfort of the bed, size of the room and the general sense of ‘occasion’ that goes with being there.
Negatives:
window didn't fit very well at all, and a severe draft blew it open late on the windy Sunday night March 10th at 10pm. Had to send for a maintenance guy to come and sort it out!
faucet dripped constantly and the extractor fan in the bathroom didnt work.
Too crowded in the public areas all the time so it felt less like a smart hotel and more like an airport.
Review
perfect location and one just...
Review
Good
Positives:
Perfect location for Broadway and times square. Excellent view of the square.
Review
Comfort in the center of...
Review
Superb
Positives:
The location was perfect for seeing a show. The parking convenience was wonderful.
Negatives:
There were no bad experiences. P
Review
Perfect for three generations to...
Review
Very good
Positives:
The Location is very convenient. Right in the middle of Times Square
The price is pretty good considering the location.
Negatives:
We didnt get to have early check in due to system failure.
Same thing happened twice when we came back to the hotel after few weeks.
Wondering whether early check in is available in this hotel after all.
Review
Very good
Positives:
- Cleanliness of the room
- Location
Negatives:
My stay at this hotel was marred by a frustrating and unacceptable security deposit situation. Upon checkout, I was told my $150 deposit would be returned within 3-5 business days. This didn't happen.
After following up, the hotel changed the timeline to 7-14 business days. This period also passed without a refund. Further inquiries were met with the same 7-14 day excuse, followed by complete silence from the hotel.
It took over 45 days and a formal complaint process to finally get my money back. This lack of transparency and disregard for customer concerns is unacceptable.
Additionally:
* Late-Night Disturbance: Loud noise and forceful knocking on my door at midnight made for a sleepless night.
* Slow Hot Water: Waiting 5 minutes for hot water was wasteful and inconvenient.
I won't be staying here again and cannot recommend this hotel to others.
Review
Disappointing Stay, Unacceptable Deposit Handling
Review
Very good
Review
Passable
Positives:
Great customer service
Review
Great customer service
Positives:
Location was good, but hotel quality was poor, staff not so helpfull, hotel not so clean.
Bathroom old dated. No fridge in the room
Value for money could be better.
Negatives:
our safe was not working, we asked somebody to help repair it. Somebody came but he needed somebody else to reconfigure the system, and this person never came. So we did not have a safe during our stay.
Review
Good location, quality, equipment and...
Positives:
The hotel was exceptional. Sits directly on time square. I didn’t get the city view but I was still was able to see part of time square from my room. Loved the size of the room and how spacious it was.
Negatives:
The double beds are twin beds. Be mindful of that when planning to share the room with your spouse and children.
Review
Perfect hotel, just add full...
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