Holiday Inn Express New York City Chelsea
232 West 29th Street
New York City, NY 10001, US
New York City, NY 10001, US
Holiday Inn Express New York City Chelsea welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $15 pet fee per night. Pet deposit of USD $15. Pet weight limit is 70 lbs. *No pet weight limit.
About This Property
Located 1066 feet from Madison Square Garden, this Manhattan hotel offers a daily continental breakfast and rooms with free WiFi and a cable TV. Penn Station is also 1066 feet away.. A coffee maker and work desk are provided in all rooms. Each room at this Holiday Inn Express includes a flat-screen TV with cable channels. Free access to the on-site fitness room is offered to all guests, and there is a full-service business center. The front desk can help with travel planning. New York’s Times Square is 0.8 mi from this Holiday Inn Express, and the Empire State Building is less than 0.6 mi from the property. On-site fitness room and business center is temporarily closed.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Babysitting/Child Services
- Balcony/terrace
- Bar
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Closet
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Doorman
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Golf Course
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Laundry Services
- Library
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Portuguese
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Tennis Court & Equipment
- Ticket Services
- Toiletries Provided
- Tour Services
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Good
Positives:
Breakfast very good, complete, and the space, although small, behaves very well. Amazing location, just a few streets away from Time Square. However, we have not received our security deposit so far and it is already more than 1 month since our trip. We've sent several billing emails and so far we haven't received a return.
Review
Very good
Review
Pleasant
Positives:
This Holiday Inn had an amazing location in Chelsea. It was a walkable distance to Chelsea Market and there were subway stops at a short enough distance away as well. The room was clean and very well-lit. The breakfast had a great variety of hot foods and other options like yogourt and cereal. It was nice that there was always one gluten-free option for breakfast as well so that my Celiac wife could eat and enjoy the food. Staff were always very friendly and fast whenever we needed more towels, soap, etc. The bed was comfortable. There was also a microwave and mini-fridge that we could use.
Negatives:
UPDATE: After we checked out, we saw that we were charged almost half a full night's stay with no explanation. Even upon contacting the property, Holiday Inn NEVER responded. Thank goodness for the customer service agents at Booking.com who were able to contact the property on our behalf and were able to get a refund for us. This is very disappointing and honestly really made us lose trust in Holiday Inn...before we would have said that we would definitely return, but now we have changed our minds.
We could hear some noise pretty easily if people were talking in the hallway, but nothing was heard between rooms. Breakfast tables can be hard to get depending on what time you arrive, so be wary of that!
Review
Good...BUT
Positives:
Location was great for my purposes. A nice and helpful woman in the reception.
Negatives:
Night staff was a very tired and lazy young man. When asking for coffee capsules (promised by the afforementioned nice and professional woman) I was met with a "uh... dunno... was that a girl who said that? And strangely ... nothing more...) Breakfast was pretty terrible. The breakfast room felt more like a shower room than meant for breakfast and was often overcrowded.
Still haven't received my deposit back inspite reassurements (when asking for it afterwards too) that everything was ok.
I'm not really into bad reviews, I'd rather just not return, but I'll make an exception for this place.
Review
Suboptimal
Positives:
Great free breakfast and excellent location.
Negatives:
We liked everything.
Review
We will be back.
Positives:
The beds were very comfortable.
Breakfast was nice with plenty of choice
Free water was an added bonus
Staff were very friendly.
Negatives:
Nothing
Review
Family stay in February
Review
Good
Review
Superb
Review
Good
Review
Pleasant
Positives:
Location
Negatives:
Front desk staff was unfriendly. Construction going on during my stay and only one elevator was available for guests.
Review
It was just okay. Probably...
Positives:
Not applicable, I had cancer of the Oropharanx. Radiation left me with some “new normal “ issues ie: damaged epiglottis and inability to swallow properly ( not to mention, I’ve lost all my upper teeth!
Negatives:
Foot stool for bedthe
Review
The staff was nice and...
Positives:
The location was very convenient and the relative price made our stay doable. Also, the room was clean.
Negatives:
The elevator situation was problematic. One was out of service and often the other was often being used for construction. A problem for guests on a high floor and with a time commitment.
Review
I'll stay again next time...
Positives:
Location: very nice, walking dustance to Penn Station, Bus station, Time Square, and subway station Red Line 1, in a rather quiet street (certainly for NYC standards)
Staff quite friendly, accommodating (eary check in) and pro-active
Room small but efficient, nice shower
Value for money, especially considering breakfast was included in our price
Breakfast buffet (in a busy and informal part of the lobby) was not the most luxurious, but enough choice for starting the day with a filled stomach
In this smokers-unfriendly city, the hotel has a small area in front, where "not-yet-successful quitters" like me can have their smoke. Without violating city laws and (more importantly) without causing annoyance to, and dirty looks from passers-by.
Negatives:
Elevator capacity by itself is already limited
Because of renovation work going on on a couple of floors, one of the two elevators was in use by the contractors most of the day, thus limiting elevator capacity even more.
Otherwise: definitely value for money.
Review
Good and practical place to...
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