Hyatt Herald Square New York
30 W 31st Street
New York City, NY 10001, US
New York City, NY 10001, US
Hyatt Herald Square New York welcomes four-legged guests at their pet-friendly accommodation. Pet fee is our one-time pet fee is USD $75. The number of pets allowed is 2. Pet weight limit is 80 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Featuring a seasonal rooftop bar with views of the Empire State Building, the Hyatt Herald Square New York enjoys a midtown location that is surrounded with eateries and shopping destinations. Guests will be able to take advantage of the following inclusions when staying at Hyatt Herald Square New York: 1. a drink at the Ayza Bar and Restaurant. Choices include: red wine (garnacha), white wine (torrontes), or a cocktail (sangria). 2. 10% discount at Macy's and Bloomingdale's. 3. 2 bottles of water in your room. Rooms are equipped with complimentary WiFi and toiletries. Guests can make their morning cup of tea or coffee in the room. Some rooms feature views of the city. Guests at this property can enjoy onsite dining at The Den which is an American bistro or coffee at the Espresso Bar. A business center, a fitness center and a Grab & Go market are also available at this Hyatt New York property. Guests who would like to attend an event at the Madison Square Garden would be only 1585 feet from the stadium. Herald Square Subway Station is 1056 feet from the property.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Adapter
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Allergy-free Rooms Available
- Balcony/terrace
- Bar
- Blackout Curtains
- CCTV Security In Common Areas
- Cashless Payment Available
- Closet
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Convenience Store
- Daily Housekeeping
- Daily Newspaper
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Heating In Public Area
- Ironing Amenities
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Mirror
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Private Check-in/check-out
- Radio
- Refrigerator
- Restaurant(s)
- Room Service
- Room Service Available
- Room Towels Provided
- Safety Deposit Box
- Separate Shower/bathtub
- Smoke Alarms
- Soundproof Rooms Available
- Spanish
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Valet Parking (charges May Apply)
- Wake Up Call
- Walk-in Shower
Recent Reviews
Positives:
Great location and friendly staff. Great view of Empire State Building - good restaurants nearby.
Negatives:
The room was on the small side and there was limited space for clothes. Adding a set of coat hooks on the wall would be beneficial.
Review
Great first trip to New...
Positives:
The location was excellent - close to Macy's, Madison Square Garden and many restaurants. The room was very spacious and comfortable. The roof top bar was awesome - the views of the Empire State Building from there were amazing. Highly recommend it.
Negatives:
The food wasn't great.
Review
Good
Review
Very good
Negatives:
The staff at the front desk was exceptionally rude and unkind. It was my son’s birthday and he just ruined the occasion without having the correct knowledge.
Review
Disappointing
Positives:
The location was great
Negatives:
Random charges, they hold over $600 before your stay and charged me for my room twice! I will never be back there.
Review
Don’t stay at this hotel!
Positives:
room, location, cleanliness
Review
Very good
Positives:
Clean, comfortable, well located, good price
Negatives:
Personal at front desk was not helpful resolving a simple matter regarding the absence of any drinking cup in the washroom.
Review
Excellent as long as you...
Review
Exceptional
Review
The staff was disinterested in...
Positives:
It was in a good location to the sights.
Negatives:
When we arrived at the hotel, the receptionist Rachel checked us in when she went to take the payment with the card that was already pre-approved said it was declined when she swiped it and we would have to use another card, therefore I had to use my debit card to make a payment. I also asked if we could use the telephone to call the bank, but she said we were unable to use the phone to make any international calls, she was very unprofessional, unfriendly and not very welcoming when we arrived. We also had to put an additional £250, which we were unaware of when we placed the booking. The rooms were very small and the deco was very dark and dingy and did not look like the pictures advertised on the website. Throughout the week, the staff were not friendly and not very helpful. I would not stay at this hotel again or recommend to friends or family.
Review
Disappointing
Positives:
The location was good
The bathroom was clean
Negatives:
When we arrived at the hotel, the receptionist Rachel checked us in when she went to take the payment with the card that was already pre-approved said it was declined when she swiped it and we would have to use another card, therefore I had to use my debit card to make a payment. I also asked if we could use the telephone to call the bank, but she said we were unable to use the phone to make any international calls, she was very unprofessional, unfriendly and not very welcoming when we arrived. We also had to put an additional £250, which we were unaware of when we placed the booking. The rooms were very small and the deco was very dark and dingy and did not look like the pictures advertised on the website. Throughout the week, the staff were not friendly and not very helpful. I would not stay at this hotel again or recommend to friends or family.
Review
Disappointing
Review
Very good
Review
Exceptional
Review
Very good
Positives:
Fantastic location - friendly staff - facility and room were very clean. Bonus…our room had a beautiful view of Empire State Building. Would absolutely stay here again!
Negatives:
It is what it is in New York City when it comes to parking for hotel check in and check out. I do appreciate that the two spaces available in front of the Hyatt were mostly available for incoming/outgoing customers.
Review
Superb
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