Lotte New York Palace
455 Madison Avenue
New York City, NY 10022, US
New York City, NY 10022, US
Lotte New York Palace welcomes pets at their pet-friendly accommodation. Pet fee USD 125 per pet, per stay. Dogs only.
Book Now from $472/night
About This Property
With free transfers to Wall Street and Broadway theaters available twice a day, the Lotte New York Palace is located across the street from St. Patrick’s Cathedral. All rooms at this Midtown-Manhattan hotel come with a marble bathroom and some rooms offer a view of the Cathedral. A mini-bar and a desk are also included in the rooms. The property boats a 7000-square-feet fitness center and spa. The Villard is open for breakfast and weekend brunches. Lotte New York also has an onsite bakery, two lounges and in-room dining options. Rockefeller Center is 1056 feet from the property and Central Park is less than 0.6 mi away.
Room Types
Superior Room with Two Double Beds (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM/cash Machine On Site
- Access To Health Care Professionals
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Babysitting/Child Services
- Bar
- Beauty Services
- Breakfast In The Room
- Breakfast Takeaway Containers
- Business Centre
- Cashless Payment Available
- Coffee House On Site
- Concierge Service
- Contactless Check-in/check-out
- Currency Exchange
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Dry Cleaning
- Evening Entertainment
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Fitness/spa Locker Rooms
- Food Can Be Delivered To Guest Accommodation
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Ironing Service
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Massage
- Meeting/Banquet Facilities
- Minimarket On Site
- Mobile App For Room Service
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Paid WiFi
- Parking
- Parking Garage
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Check-in/check-out
- Private Parking
- Process In Place To Check Health Of Guests
- Restaurant
- Room Service
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Snack Bar
- Spa And Wellness Centre
- Spa Facilities
- Spa/wellness Packages
- Special Diet Menus (on Request)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Steam Room
- Thermometers For Guests Provided By Property
- Tour Desk
- Trouser Press
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- WiFi
- Wine/champagne
Recent Reviews
Review
Exceptional
Review
Exceptional
Positives:
Great location. Facilities fine.
Negatives:
Not really family friendly. Bar not very relaxing for a drink. Got bumped off a table for a group of business men which was not warranted. Asked to check out at midday as opposed to 11am and was declined. When I went to pay my bill, additional room charges for drinks and internet which we did not use so I had to navigate that.
Review
It’s fine. Would I recommend...
Positives:
Beautiful building (used in gossip girl) and great location. Central but quieter than Times Square.
Negatives:
Price
No family rooms for 5 so we had to get two rooms.
Review
Great place to stay as...
Positives:
Fantastic location & wonderful public rooms.
We also attended a private magic show organised by the hotel which was truly fantastic
Negatives:
We had stayed at the Lotte Palace before and had high expectations. However, when we arrived the hotel was absolutely rammed with conference delegates. For the first few days of our stay the public areas of the hotel were uncomfortably crowded & worse there was a lengthy queue to use the lifts to the room. On one occasion we waited 20 minutes just to head up to our room to collect an umbrella. Our rooms were tired and in need of investment, but it was the experience of the public areas which was the major disappointment. Nonetheless it was regrettable that when we asked to move rooms we were charged a significant amount for an upgrade. The crowds subsided by the weekend - but since we left on the Saturday that was little consolation. Had we known this in advance we would have booked somewhere else.
Review
Very disappointing
Positives:
Great location for doing things in Midtown. We saw two musicals and was great to be able to make the 15 minute walk. There are so many great restaurants close by as well
Negatives:
Ask for a top or 20 floor and above room. One of our rooms was on the 11th floor and we looked at a wall. Our other room was on the 31st floor and it was a spectacular view of the church
Review
Overall hotel was great place...
Positives:
Amazing location in uptown Manhattan. A 10 min walk away from central Park, Rockefeller Center and Times Square. Other locations are easily reached by subway. Very quaint and bougie looking lobby
Negatives:
Double beds were on the small side. Perfect for couples, but you will have to get cozy if you are travelling with friends
Review
Superb
Positives:
Great location amd amenities.
Negatives:
The beds needed an overhaul.
Review
Great location and comfortable.
Positives:
Top tier service, spacious and a wonderfully central location.
Review
A top class hotel in...
Positives:
Room size and location is perfect
Negatives:
No coffee maker, no room service before 7am.. long check in queue.
Review
Disappointing
Review
Exceptional
Review
Good
Review
Superb
Positives:
Beautiful, classic, and easy to navigate
Negatives:
It was perfect.
Review
The staff, rooms, property, restaurants,...
Positives:
I’ve been coming to the NY Palace for many years and feel at home
Review
I’m always happy to be...
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