The Shelburne Sonesta New York
303 Lexington Avenue
New York City, NY 10016, US
New York City, NY 10016, US
The Shelburne Sonesta New York is pet friendly. Pet fee USD 150 per accommodation, per stay. The number of pets allowed is 2. Pet weight limit is 120 lbs.
About This Property
This East Side hotel, in Manhattan's Murray Hill neighborhood, is 1585 feet from Grand Central Station. The hotel features a fitness center. The Shelburne Sonesta New York guest rooms are equipped with seating areas, coffee makers and flat-screen TVs and in-room movies. Select rooms have kitchenettes with refrigerators and microwaves, and the hotel offers a grocery shopping service. The hotel has a 24-hour fitness center, as well as a business center. The Empire State Building is 2641 feet from The Shelburne Sonesta New York. United Nations Headquarters is less than 0.6 mi away. Rockefeller Center and Museum of Modern Art are within 1.2 mi of the property.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Balcony/terrace
- Carbon Monoxide Detector
- Cleaning Products Available
- Closet
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Doorman
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Internet Access (charges May Apply)
- Ironing Amenities
- Laundry Services
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Mini Bar
- Non-Smoking Rooms Available
- Non-smoking Property
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Refrigerator
- Room Towels Provided
- Safety Deposit Box
- Separate Shower/bathtub
- Shops On Site
- Smoke Alarms
- Sofa
- Spanish
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Valet Parking (charges May Apply)
- Wake Up Call
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
Recent Reviews
Review
Exceptional
Review
Exceptional
Positives:
All went well.
Negatives:
Nothing
Review
Enjoyable , as usual.
Positives:
The room I booked was spacious, clean, and comfortable. The lobby was nice too.
Negatives:
Some of the staff at the reception were neither friendly nor helpful. I also didnt like that check in was at 4pm and check out at 11am. That seems unreasonable to me and compromises value for money. Turned out its a way to make more money as they charge $100 for later checkout.
Review
Overall a comfortable stay although...
Positives:
The hotel's location is particularly convenient, as it is close to many points of interest.
Negatives:
The hotel's reception area does not exude the warm and welcoming atmosphere typically expected from hospitality services. This detracted from the sense of being valued as a guest during the check-in process and subsequent interactions.
The general demeanor of the receptionists (specially the ladies receptionists) could also be improved, as a cheerful interaction can greatly enhance the hospitality experience.
However, I must commend the exceptional service I received from a male receptionist during our checkout around 5 PM on March 31. His assistance was truly helpful and appreciated.
Additionally, the policy of allocating only two bottles of water per day per room, coupled with the inconvenience of having to request additional water from the reception and wait for their availability, seemed outdated.
On a separate note, I found the in-room kettle to be unclean, which was a bit of a letdown. However, I was glad to have inspected it before use.
Review
Enhancing Guest Relations: A Review...
Positives:
Front desk staff very nice. Room larger than expected. Very quiet and comfortable
Negatives:
Nothing
Review
Superb
Positives:
Location
Review
Great location, value for money.
Review
Very good
Review
Exceptional
Review
Disappointing
Positives:
Friendly Staff, great place to recover after visiting nearby hospitals.
Positives:
Location and cleanness
Negatives:
Very old furniture , with many scratches .
Review
Passable
Positives:
Friendly Staff, great for recovery from surrounding hospitals
Positives:
Rooms very comfortable and clean
Review
Exceptional
Review
Very good
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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