Cleveland Marriott Downtown at Key Tower
1360 West Mall Drive
Cleveland, OH 44114, US
Cleveland, OH 44114, US
Cleveland Marriott Downtown at Key Tower welcomes pets at their pet-friendly accommodation. Pet fee is USD $100 per stay. Dogs only. Pet weight limit is 75 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Located in the heart of downtown Cleveland, this hotel is less than a mile away from Cleveland Convention Center and offers a fitness center. Every room at Cleveland Marriott Downtown at Key Tower provides a flat-screen cable TV and marble bathrooms with rainfall shower heads. A seating area with a large chair and ottoman are also included. Guests can view sporting events on flat-screen plasma TVs while enjoying cocktails and casual dining at Greatroom Restaurant. 17,918 sq. ft. of meeting and event space is offered at Cleveland Marriott Downtown at Key Tower. Free WiFi is offered in the hotel lobby and public areas. Cleveland Marriott Downtown at Key Tower is within walking distance from Rocket Mortgage Field House, Progressive Field and the Rock & Roll Hall of Fame.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- ATM/cash Machine On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Parking
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Allergy-free Room
- Allergy-free Rooms Available
- Audible Alarm
- Back Massage
- Bar
- Barber/Beauty Shop
- Beauty Services
- Bicycle Rental (charges May Apply)
- Body Scrub
- Body Treatments
- Body Wrap
- Bowling
- Breakfast In The Room
- CCTV In Common Areas
- CCTV Outside Property
- CCTV Security In Common Areas
- Car Hire
- Closed-caption TV
- Coffee House On Site
- Coffee Shop
- Convenience Store
- Couples Massage
- Cycling
- Deadbolt On Doors Available
- Doorman
- Dry Cleaning
- Electronic Room Key
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facial Treatments
- Facilities For Disabled Guests
- Facilities For Disabled Guests Available
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- Fireplace
- Fitness
- Fitness Center
- Fitness Centre
- Fitness Classes
- Fitness/spa Locker Rooms
- Flashing Door Knocker Available
- Food Delivery
- Foot Massage
- Full Body Massage
- Hair/Beauty Salon
- Hand Massage
- Head Massage
- Hearing Accessible Room And/or Kit Available
- Heating
- Heating In Public Area
- Higher Level Toilet
- Hiking
- Horse Riding
- Hygiene Certification
- Internet Access (charges May Apply)
- Internet Services
- Ironing Amenities
- Key Access
- Key Card Access
- Kid Meals
- Kid-friendly Dinning
- Laundry Services
- Lever Handles On Door Available
- Library
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Live Music/performance
- Live Sport Events (broadcast)
- Lockers
- Lower Bathroom Sink
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage
- Luggage Storage & Lockers
- Main Entrance
- Make Up Services
- Manicure
- Massage
- Massage Services
- Meeting/Banquet Facilities
- Minimarket On Site
- Mobility Accessibility Available
- Movie Nights
- Neck Massage
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- Non-smoking Rooms
- Non-smoking Throughout
- On-site Accessible Restaurants/lounges
- On-site Parking
- Outdoor Fireplace
- Outdoor Furniture
- Paid WiFi
- Parking
- Parking Available
- Parking Available (charges May Apply)
- Parking Garage
- Parking On Site
- Pedicure
- Pets Allowed (charges May Apply)
- Private Parking
- Pub Crawls
- Restaurant
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Self-closing Doors Available
- Shared Lounge/TV Area
- Shops On Site
- Skiing
- Smoke Alarms
- Snack Bar
- Spa And Wellness Centre
- Spa Facilities
- Spa Lounge/relaxation Area
- Spa Services
- Spa/wellness Packages
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Stand-up Comedy
- TTY/TDD Compatibility Available
- Toilet With Grab Rails
- Tour Or Class About Local Culture
- Valet Parking
- Valet Parking (charges May Apply)
- View Port In Door Available
- Walking Tours
- Waxing Services
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
- WiFi
- Wine/champagne
Recent Reviews
Positives:
The restaurants were good with fair prices and the location was outstanding
Negatives:
We paid for a lake view corner room, but we're out in a city view corner room.
Review
Superb
Positives:
No matter which side of the building you're on, you'll likely have a decent view of something, whether it's Lake Erie, Public Square or the stunning Fountain of Eternal Life. Beds were comfy. The hotel is close to downtown attractions. Shout out to the staff member who helped me fix the reservation and find a room when I had accidentally booked the wrong day for our stay.
Negatives:
n/a
Review
Downtown Diamond
Positives:
King room overlooking Lake Erie. The sunset was beautiful.
Negatives:
Paying for parking and internet was a bummer.
Review
Beautiful location
Positives:
Beautiful facilities. Every encounter with staff was above and beyond !
Negatives:
Clarification on parking options would have been great.
Review
Amazing facilities and staff. Loved...
Review
Poor
Positives:
Location is great, especially being across the street from the convention center. The Marriott is very accommodating and clean.
Negatives:
We have stayed here 7 years back to back for the tattoo convention every year. The price has sky rocketed over the years including parking. Also the facility has "changed its policy" when paying and I was never informed or notified. I typically always pay cash and pay extra for incidentals which I typically get back upon check out. I was told I can no longer do that due to new policy or I needed to find somewhere else to stay even though I've had this hotel booked for months. When told this, the gentleman made me and my wife feel incompetent and made us question if we wanted to continue with our check in. Then when checking out I was asked if I wanted to pay cash for my stay like I do any other time as though the "new policy" was never a thing.
Review
Our stay was less than...
Review
Superb
Negatives:
The tv in my room did not work
Review
Very good
Review
Disappointing
Positives:
All staff were amazing and the quality of the facility was amazing from the bed, the drinks, atmosphere and service.
Negatives:
We really had no complaints. Everything was excellent.
Review
Short walking distance to the...
Review
Exceptional
Positives:
The location is nice. Food was good, slightly expensive though. Pretty clean, but I would pay more attention to that.
Negatives:
In order to use your car, toy have to call to the reception, and they are going to bring the car over.
The heater was just awful, I don't know from what century it was, but it was a pain in the back to deal with it and to put and hold the temperature that is comfortable for us.
Review
Good
Positives:
Location & staff, comfortable beds
Negatives:
Bathrooms a bit worn, not very good coffee in rooms,
Review
Nice, convenient hotel in downtown...
Positives:
Perfect place to stay for a Bengals game! Within walking distance!
Negatives:
Nothing
Review
Fantastic!
Review
Exceptional
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