Candlewood Suites Polaris
8515 Lyra Drive
Columbus, OH 43240, US
Columbus, OH 43240, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
About This Property
Moments from the Polaris Fashion Place shopping center and close to The Ohio State University, this all-suite hotel features spacious accommodations with full kitchens and free high-speed internet access. The Candlewood Suites Polaris offers a variety of exceptional amenities, including a 24-hour convenience store, a 24-hour fitness center and outdoor barbecues. Guests can also enjoy the indoor swimming pool. Only a short distance from the Polaris Candlewood Suites are the Olentagy Indian Caverns and the Columbus Zoo and Aquarium. The Ohio Expo Center is also located only a short distance away.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Blackout Curtains
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Closet
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- DVD/CD/Blu-ray Player
- Daily Disinfection
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Golf Course
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Swimming Pool
- TV & Movies/Shows
- Taxi Service
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
The friendliness of the staff. They were great and exceeded expectations.
Negatives:
Got to our room, it Smelled like marijuana so we opened the windows to try and knock it out. That didn’t help. We had 3 kids with us so we weren’t comfortable keeping them in there so we went to the front desk to inform them. They had no issues and moved us immediately. 2nd room didn’t have enough sleep space for all of us and once again they were exceptional with moving us. Final room was good. We were out for the evening and got back to the room that night a little after 10. Once we were in the room, we hadn’t had enough time to set our things down and the phone was ringing with a noise complaint. While we heard people around us all night, we didn’t complain. Nothing out of the ordinary when staying at a hotel. Decided to go ahead and check out the next day. We were supposed to stay 2 nights but didn’t think our 2 year old would sit on the bed for another 24 hours without making a peep. The following morning we got up. Our feet hadn’t hit the floor but to go to the bathroom to shower. At a little after 10 AM, we received another call to confirm we were checking out early and to receive another noise complaint on our 2 year old that hadn’t even gotten a start to her day. We quickly packed our things and left. I want to add that the manager on duty was more than apologetic and understanding. So if you have small children who aren’t able to sit on the couch or bed, don’t stay here. I feel the walls and ceiling are just too thin. All noise carries way too easily considering we heard every step of the large person above us; the intoxicated people yelling at their child at 2 in the morning; and the folks across from us having a good time talkin about Fortnite.
Review
I have no words. Thankful...
Positives:
The staff is really kind and accommodating
Negatives:
N/A
Review
Exceptional
Positives:
It was clean and welcome
Negatives:
The room was too warm
Review
Very easy to find, close to restaurants and shopping. The hotel was clean and inviting.
Positives:
The staff is really kind and accommodating
Negatives:
N/A
Review
Exceptional
Positives:
It was clean and welcome
Negatives:
The room was too warm
Review
Very easy to find, close...
Positives:
Size of rooms location
Negatives:
Booked at this hotel for pool. It was gorgeous. And listed as open. It was closed several days before to failed inspection. Wifi did not have ANY signal. So no wifi. False advertising. I have picture of states closing of pool. Wifi did not even work when in business room or connected direct. Need pool for serious back condition and several surgeries. Cant trust listings on booking.com
Review
False advertising. Should have been listed properly.
Positives:
Size of rooms location
Negatives:
Booked at this hotel for pool. It was gorgeous. And listed as open. It was closed several days before to failed inspection. Wifi did not have ANY signal. So no wifi. False advertising. I have picture of states closing of pool. Wifi did not even work when in business room or connected direct. Need pool for serious back condition and several surgeries. Cant trust listings on booking.com
Review
False advertising. Should have been...
Review
Perfect
Review
Exceptional
Positives:
Love staying here. The front desk clerk was a very nice guy.
Negatives:
Nothing.
Review
Exceptional
Positives:
Love staying here. The front desk clerk was a very nice guy.
Negatives:
Nothing.
Review
Exceptional
Positives:
Affordable. Location. Spacious.
Negatives:
Shower wasnt very hot. No free breakfast.
Review
Very good
Positives:
Affordable. Location. Spacious.
Negatives:
Shower wasn’t very hot. No free breakfast.
Review
Very good
Positives:
Very nice for the money probably should be a 4 star hotel. The fitness center and laundry room were very nice and clean and the pool and hot tub were great as well. The room was very nice the living area was separated from the bed room and bathroom was also separated had a full size refrigerator and dishwasher microwave and hot plate in the kitchenette
Negatives:
Had a fire alarm both nites we were there the building is non smoking but had neighbors that filled their room with smoke. Not just cigarettes, weed as well.
Review
Very good
Positives:
Very nice for the money probably should be a 4 star hotel. The fitness center and laundry room were very nice and clean and the pool and hot tub were great as well. The room was very nice the living area was separated from the bed room and bathroom was also separated had a full size refrigerator and dishwasher microwave and hot plate in the kitchenette
Negatives:
Had a fire alarm both nites we were there the building is non smoking but had neighbors that filled their room with smoke. Not just cigarettes, weed as well.
Review
Very good
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