Candlewood Suites Cleveland South - Independence
6125 Rockside Place
Independence, OH 44131, US
Independence, OH 44131, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
About This Property
Featuring barbecue facilities, Candlewood Suites - Cleveland South - Independence, an IHG Hotel is located in Independence in the Ohio region, 7.1 miles from Cleveland Metroparks Zoo and 8.3 miles from Progressive Field. This 2-star hotel offers a 24-hour front desk, an ATM and free WiFi. The hotel features an indoor pool, fitness center, nightclub and a shared lounge. Guest rooms has air conditioning, a fridge, a dishwasher, a coffee machine, a shower, a hairdryer and a desk. At the hotel each room includes a private bathroom and bed linen. Candlewood Suites - Cleveland South - Independence, an IHG Hotel has a sun terrace. A business center and vending machines with snacks and drinks are available on site at the accommodation. Rocket Mortgage FieldHouse is 8.4 miles from Candlewood Suites - Cleveland South - Independence, an IHG Hotel, while Quicken Loans Arena is 8.8 miles away. The nearest airport is Cleveland Burke Lakefront Airport, 9.3 miles from the hotel.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alarm Clock
- BBQ Facilities
- Balcony/terrace
- Bar
- Car Rental Available
- Carpeting
- Cashless Payment Available
- Casino
- Cleaning Products Available
- Coffee Shop
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Dishwasher
- Elevator
- English
- Entertainment Services
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Linens
- Meeting/Banquet Facilities
- Microwave
- Nightclub/DJ
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Towels Provided
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Review
Very good
Review
Very good
Positives:
I used the stay to rehab from surgery and it was a perfect solution. The facility is clean, quiet and provides enough extras to make the stay comfortable. The staff was helpful and accommodating. The other support staff staff were excellent also.
Positives:
It was definitely above expectations!
Negatives:
Nothing hr the was great.
Review
Exceptional
Positives:
It was definitely above expectations!
Negatives:
Nothing hr the was great.
Review
Exceptional
Positives:
very clean, nice location and friendly staff.
Negatives:
everything was great no complaints
Review
Perfect place to stay with price and location
Positives:
very clean, nice location and friendly staff.
Negatives:
everything was great no complaints
Review
Perfect place to stay with...
Positives:
The room was clean and modern. My bed was extremely comfortable and it was great having a kitchen to prepare and reheat meals. Staff were welcoming, friendly and helpful. I would certainly stay here again.
Negatives:
The Lobby entrance is in a bizarre location and a bit far from the bulk of available parking, but dont let that be a deal breaker because it wasnt that big of a deal.
Review
Good
Review
Good
Review
Exceptional
Review
Exceptional
Review
Perfect
Review
Perfect
Positives:
I love the kitchen in room! Great place to store snacks and expanded meal options. My check in process was easy enough. Lots of channels to watch. The lobby is very nice and the water pressure in the shower and sink is great.
Negatives:
The hotel staff seemed mostly unavailable and not very welcoming. While my personal check in was pleasant, I witnessed another guests encounter with the staff and she was not very pleasant. The guest had a lengthy question and the attendant seemed to be frustrated and impatient. My check out process was annoying. The staff attempted to run my card a second time at check after I had explained I paid when i arrived 3 days prior. The was a break down in communication and instead of attempting to Deescalate the situation, the gentleman attendant became condensing and passive aggressive. I get things happen but this staff really needs to step up their customer service. Simple pleasantries go a long way. No one asked about my stay, just very transactional encounters.The issue was finally resolved but when I walked away from the desk I could here then speaking negatively about me. It just seemed petty over all.
As far as the room, it was mostly clean but there were a pack of condoms ( un opened) left over in one of drawers ( Im glad the previous guests practiced safe sex lol) and the cup holders on the desk was not thoroughly cleaned. It was good but could have been better especially for the price. The position of the hotel is awkward so my second floor view was the roof of the conference center and the hvac unit for the whole building. The walls were thin so I could hear other guests and activities from the conference room I was behind. I also think its odd that the rooms arent clean and you have to ask for fresh towels while it was nice to be notified its just comes off a little lazy. The bed was ok the pillows were meh. Ive had better and wont be back.
The location and parking were also awkward, had I not checked out the hotel in advanced I would be very confused.
Review
underwhelming staycation, take the extra few minutes to find a hotel you like.
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