Hy-Lo Hotel Ascend Hotel Collection
1033 N. Service Rd.
Calera, OK 74730, US
Calera, OK 74730, US
Hy-Lo Hotel Ascend Hotel Collection welcomes four-legged guests at their pet-friendly accommodation. Pet fee USD 25 per pet, per day. Dogs only. Pet weight limit is 40 lbs.
About This Property
Set in Calera, Hy-Lo Hotel, Ascend Hotel Collection offers free WiFi. The property features a 24-hour front desk. The units at the hotel come with a seating area and a flat-screen TV. Each room has a private bathroom with a shower and a hair dryer. All rooms at Hy-Lo Hotel, Ascend Hotel Collection include air conditioning and a desk. Durant is 4.3 mi from the accommodations.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Blackout Curtains
- Closet
- Coffee/tea Maker
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fitness Center
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Golf Course
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Ironing Amenities
- Laundry Services
- Linens
- Microwave
- Mini Bar
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Separate Shower/bathtub
- Smoke Alarms
- Sofa
- Soundproof Rooms Available
- Staff Follow All Safety Protocols As Directed By Local Authorities
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Trash Cans
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Review
Passable
Positives:
nothing.
Negatives:
I did not stay here after checking in. I checked out asking for a refund and had to g ofind another hotel late at night with my young child because of this unexpected hotel quality and lack of service after a full day of traveling, expecting to arrive to a place to have a safe place to sleep.
I traveled here with my young child for a place to sleep safely for the night. Upon entering the hotel, it was apparent remodeling was occurring, which did seem to be too concerning, yet. Once we got to our room, I noticed the door was jarred open and not locked (a first concern for safety.) Then, once inside, the safety lock on the door was made of plastic and very easy to push past if someone wanted to enter throughout the night. In addition, upon entering our room, my phone signal was SOS, which was concerning to me when communication is important and a key element that any hotel of any quality would prioritize. I immediately gathered all of my luggage and told the woman at the front desk my concerns of safety and she told me to call Brittany on Monday for a refund with a phone number to call (I trusted her customer service and now realize this was not going to be taken care of in such a manner.) When I called for an appropriate refund, the man Pri on the phone chose to not give me any names of people I can talk to and told me I am not going to be granted a refund.
The customer service and quality is horrible. Rarely do I write reviews, but this experience was so significant I feel it is important to express to others what is occurring.
Review
would never return and would...
Positives:
Hotel was good
Negatives:
Booking.com messed my reservation up. This is the 2nd time in a row. Gonna quit using booking.com
Review
Stay was good. booking.com sucked
Positives:
The staff was friendly and the facilities were very clean. The breakfast included with the stay was a great value.
Negatives:
The beds were uncomfortable. This is the only thing about our entire stay that I didn't like.
Review
Good
Positives:
It is a cross from Choctaw Casino.
Negatives:
I have stayed in this hotel a couple of times since they built it. It was very nice at first. The hotel just needs an upgrade plastic flooring in lobby since last time I stayed and it has been a couple of months. Elevators not working to 3rd floor. Mold in the shower, floor not cleaned, etc. This hotel really needs an upgrade and better cleaning.
Review
I was planning to stay...
Positives:
Convenient location, close to Choctaw casino.
Bed was comfortable.
Negatives:
Upon check in, I had to call the property phone number to get ANY kind of customer service, staff wasn’t very friendly to top it off, acted like we were a bother. After that we had to be moved twice due to rooms not being ready. Floors in room were dirty, dirty walls, dead bugs on floor beside the couch, beginnings of black mold in shower, along with dirt/dust/hair. I don’t know what the deal is with the big red beanbag in the room. Sink wasn’t clean, shower head is freaking atrocious. Stains on blanket. Dirty, stuck food on tables in breakfast area at 2 in the afternoon. At $300 for a weekend, customer service, cleanliness and facilities are definitely NOT up to par.
Review
Wouldn’t recommend.
Review
Superb
Positives:
The staff was friendly and the hotel was clean and comfortable.
Negatives:
NA
Review
We'll be back!
Positives:
It has beautiful loud decorations, yet a very calm and quiet place to be.
Negatives:
My hands were full and I got locked out of my room.
Review
Very good
Positives:
Hotel is right by Choctaw Casino. Staff was friendly enough.
Negatives:
The lobby and hallways had a very unpleasant smell to them. Also, it appears the hallways hadn’t been vacuumed in a long time. The elevator was broken and only went to the second floor. This requires you to haul luggage up a set of stairs. Most of the room was clean enough, but the shower was disgusting.
Review
Great location if you’re going...
Positives:
The concept of the hotel was good. Breakfast was acceptable. Parking was easy. Room design was good.
Negatives:
The bathroom was dingy on the ground level. Shower had some leftover hairs and some mold around the bottom. The front desk had a sign that had a phone number on it to call for assistance. It was the same for check out. I just left.
Review
Acceptable, but will not return.
Positives:
The room was comfortable.
Negatives:
The WiFi signal wasn’t very strong in my room.
Review
Not a bad place for...
Positives:
Breakfast was great and the staff were very nice and helpful. About what you would expect for the price.
Negatives:
The construction at 1100 at night and the fact that my door did not shut without putting all my weight into and then there was now way to lock it.
Review
Good
Review
Elevator needs work! Room was...
Positives:
The breakfast was fantastic! The price on a Friday and so close to Casino was fantastic! My room was very spacious! I was impressed
Negatives:
I really can’t think of anything that I disliked!
Review
Worth every penny!
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