Best Western Cades Cove Inn
7824 East Lamar Alexander Parkway
Townsend, TN 37882, US
Townsend, TN 37882, US
Best Western Cades Cove Inn is pet friendly. Pet fee USD $20 per pet, per night (up to USD $100 per pet, per week). The number of pets allowed is 2. Pet weight limit is 50 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
Book Now from $108/night
About This Property
Located 2 miles from the Great Smoky Mountains National Park, this Tennessee hotel features a seasonal outdoor pool and free WiFi. Guests can also start everyday with a hot breakfast buffet. A 42-inch flat-screen cable TV is included in all rooms. A microwave and small refrigerator are also provided at this Townsend Best Western Cades Cove Inn. Access to a business center and fax and photocopying facilities are available to all Best Western Cades Cove Inn guests throughout their stay. A 24-hour reception is available as well. Free wine tastings and winery tours are 17 miles away at Mountain Valley Vineyards. Tuckaleechee Caverns are 4 miles away.
Room Types
2 Queen Beds (refundable)
Suite-1 King Bed (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Business Centre
- Designated Smoking Area
- Express Check-In/Check-Out
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- First Aid Kit Available
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Room Service
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Exceptional
Negatives:
Would not refund $135 for the night we booked but didn’t stay. We won’t be using Best Western again. Poor customer service!!!
Review
Bad
Positives:
The room was large. The bed was very comfortable. And the free breakfast was more than I expected.
Negatives:
The biscuits that were for breakfast were hard as a rock. But everything else was great.
Review
Superb
Positives:
Location was convenient
Negatives:
Staff @ check-in was lacking in personality/friendliness. At check-in, they are adamant about pets not being on furniture. I had my 14lb dog, and I had brought her dog bed, so I understood the rules and am happy to abide. However, when we pulled our bed down that evening, it was full of black pet hair (I'm hopeful it was pet hair). I travel frequently, so I had a small cleaner and was able to clean things up myself. The bathroom was also lacking as it, too, had human hair everywhere. I cleaned that as well, not sure I'll stay at this location again.
Review
Passable
Review
Exceptional
Review
Exceptional
Positives:
The people working there. They all seemed to want to be helpful. Instead of keeping their nose in their phones, they knew how to hold a conversation.
Negatives:
They may want to have a professional check out the wiring. Either the switch was wired backwards or installed backwards. One isn't much of anything. The other could be a hazard.
Review
I would go back and...
Positives:
Close to Cades Cove, where I wanted to go on the trip... very clean & nice staff!
Negatives:
Not the hotels fault but didn't like losing power for 2 hours.
Review
Exceptional
Review
Very good
Positives:
Staff was very nice.
Negatives:
Beds where super hard. Also two full beds not queen as advertised. Didn't sleep well at all. The next morning got up and found a bed bug in the bed next to us crawling across the top of the blankets. Also found one in the dresser drawer. Packed up and went to wait for the office to open and another guest come up to us and asked if we had bugs in our room! Talked to him and he had cockroaches in his room right next to us. Talked to the guy working and all he said was well I'll have to go look at those rooms. Messaged the hotel and got nothing. We will never be back there again. And would advise no one else go either.
Review
Very poor
Positives:
Clean and comfortable
Negatives:
It’s was all nice
Review
Had a nice time ,...
Review
Very good
Positives:
Claudette and Dean were great staff members! The motel was clean and the breakfast was delicious.
Negatives:
Nothing...there was nothing to improve upon. Even the location was convenient to Cades Cove.
Review
Friendly and Clean.
Review
Pleasant
Positives:
location, room on 1st floor, king size bed
Negatives:
bed comfort, small back chairs
Review
Good, no significant problems I...
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