Extended Stay America Suites - Austin - Northwest - Research Park
12424 Research Boulevard
Austin, TX 78759, US
Austin, TX 78759, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
Book Now from $101/night
About This Property
This Extended Stay America - Austin - Northwest - Research Park is located in Austin and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Austin is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. A grab-and-go breakfast is available. The property offers free onsite parking and weekly housekeeping. Attractions within close proximity to the hotel include the Research Park Business Center, the Sixth Street and the Camp Mabry.
Room Types
Deluxe Queen Non-Smoking (refundable)
Deluxe Queen Accessible Non-Smoking (refundable)
Deluxe King Accessible Non-Smoking (refundable)
Suite King Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Laundry
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
The location was perfect.
Negatives:
My reservation was booked & paid almost month in advance. On here it stated suited came with pull out couch, pots & pans. Once we arrived we had to hunt down front desk person who was outside smoking weed. Once we got in room we notice dried up blood on walls & curtains. When we pulled out the sofa bed the mattress had no sheets no blankets. It was soaked in blood with bullet holes. There was multiple bullet holes in the walls. No pots no pans. No shower curtain. Heat did not work. When I went to inform front desk it was a bad built black girl with nappy braids. After I told her and asked for blankets & new room she walked off laughing into back room. When she came out I informed her there was nothing funny about it. She got attitude & loud like im not from Dallas. Then another female & male came out the back room. Talking about I can check out if room is not to liking then told me I was nasty for checking in. They never offered to give me my money back. So I walked off. Do not stay at that hotel. It is ghetto dirty and stank. Employees are rude with no work ethics. I was there for SXSW. I am going to make sure that next year they do not see a dime from that festival.
Review
Sleep in your car b4...
Positives:
Nothing terrible place and customer service
Negatives:
Everything, dirty room, rude staff, couldn’t get ahold of front desk for over an hour to check in even though I arrived on time with my booking, roaches in the hotel room everywhere
Review
Roaches, gross, bad customer service
Positives:
Nothing ran down
Negatives:
Had bed bugs
Review
Bad
Review
Passable
Review
Exceptional
Negatives:
I made the reservation and paid for it and when I got there was told that there were no rooms available and now I'm fighting to get a refund
Review
Bad
Positives:
Not much, it was very run down and dark. The staff left after 12:15 am. No one would answer the phone or front desk. The remote control had only one battery in it so we couldn't watch t.v. once we told the manager in the morning she accused us of being liars and argued with us and wouldn't do anything to help. She was very rude.
Negatives:
Everything, it's just a cheap motel. With a bunch of homeless people living there. The staff is rude and the price wasn't worth it.
Review
Bad
Positives:
Great price for a suite. Bed was clean and there were 2 smart tvs available. Kitchen seemd decent for a temporary stay. Keep in mind I was only there for one evening. The rooms were spacious and the property was quiet at night.
Negatives:
Hallways had outdated carpet. The remote on the TV in the living room had buttons that didn't work, preventing me from pressing OK to pull up apps, tv guide, etc. The bathroom amenities were subpar. I suppose if I was going to live there for an extended stay, I would supply my own, but for one night, I've seen far better at higher level star hotels for the same rate or less. Overall, the room was dingy. The kitchen table was dirty. The paint on the walls seemed drab, same as the curtains. The AC unit in the bedroom did not function properly (I could not lower AC below 74 or change fan speed). The location was seedy at best with what can only be described as "crack heads" wandering around on their phones, smoking cigarettes in the parking lot. I honestly did not feel safe leaving my car in the parking lot over night considering I am currently holding most of my wardrobe and valuables in it. Although the receptionist was adequate and new exactly how to retrieve my reservation and check me in, he lacked personality and professional etiquette (casually tossing my ID on the table instead of handing it back to me, zero eye contact or warm welcome, did not mention wifi until I inquired or mention when breakfast began and ended). Lastly, the free wifi was hardly usable.
Review
Great price for a spacious...
Review
Exceptional
Review
Exceptional
Review
Exceptional
Negatives:
Says pets are welcome but staff’s scared of the pets and scream bloody murder when one comes up to play then proceeded to tell their manager they were bit and we’re kicked out after just paying for another nights stay. Will not be returning and will let everyone know they are not pet friendly and did not refund our money we just paid.
Review
Worst service ever after staying...
Review
Good
Review
Very good
Review
Exceptional
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