Sheraton Austin Hotel at the Capitol
701 East 11th Street
Austin, TX 78701, US
Austin, TX 78701, US
Sheraton Austin Hotel at the Capitol welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $75 per room per stay. The number of pets allowed is 2. Pet weight limit is 40 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Breakfast Takeaway Containers
- Business Centre
- Cashless Payment Available
- Coffee House On Site
- Contactless Check-in/check-out
- Daily Housekeeping
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free WiFi
- Garden
- Golf Course (within 3 Km)
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Parking
- Parking Garage
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Restaurant
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Snack Bar
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Terrace
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- WiFi
Recent Reviews
Review
Exceptional
Positives:
Location was definitely the best
Negatives:
I had a problem with the fact that the room did not have a microwave nor was there one anywhere in the hotel. They had starbucks coffee cups but no starbucks coffee. I was in need of cough lozengers but the hotel didn't sell anything downstairs.
Positives:
The room was very nice
Negatives:
Lack of information. I couldnt contact the front desk with questions abt the location of ice machines, parking or check out time.;in room phone wasnt connected. This was frustrating. The construction was difficult to manage.
Positives:
The location and price were great!
Negatives:
The price of the parking was a little outrageous.
Positives:
The location
Negatives:
I was charged twice with bogus charges. When I called to find out what these charges were for the front desk told me that there was no one that could answer my questions on that day.
Positives:
Nothing I liked. Sorry, I had to leave the hotel next day.
Negatives:
Location was not as expectedly. The hotel was under construction and renovation with lots of noises. Even my room was still not finished or renovated yet. The room not painted yet. I only stayed one night. I wonder if I get refund for one night at least.
Positives:
The staff and the room were both great
Review
Exceptional
Positives:
Its being renovated.
Negatives:
The rooms are very outdated and old.
Review
Was great as a quick accommodation.
Positives:
The hotel is undergoing some renovations/updates, so there was some construction noises going on during our check in but it didnt both us at all! We were out doing stuff until well after it stopped. The room was very comfortable and actually got down to a low temp when we lowered the thermostat which I appreciate as a cold weather loving person! We parked in the garage attached to the hotel and walked everywhere else.
Negatives:
N/a
Review
Great place and very nice staff!
Negatives:
Parking is not included which they only mentioned once you booked
Review
Passable
Positives:
Clean room.
Negatives:
Wasnt advised about ongoing restoration work. Swimming pool closed. Location was poor. Lots of traffic noise.
Review
The only good thing was the bedroom was clean- dont stay here.
Review
Pleasant
Review
Perfect
Positives:
They gave us late checkout.
Negatives:
Property was under construction and we were disappointed in the quality of our room and the hotel In general. The hotel was advertised to have a pool, which was false and non operational. Our rooms were stocked with 2 towels and one singular bottle of shampoo. We had to call down to guest services multiple times, including only having 1/2 a roll of toilet paper stocked in the bathroom with no extra. Chatting with the front desk took longer than usual as well. Our specific room has blue masking tape in 4 separate places to highlight construction fixes that still needed replacing.
Review
Disappointed and overpriced for condition of the hotel
Review
Perfect
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