Sheraton Dallas Hotel

400 North Olive Street
Dallas, TX 75201, US

7.9 Rating | 4-Star Hotel |

Sheraton Dallas Hotel welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $150 per stay. Pet weight limit is 35 lbs. **In common areas, pets must be on leash or in carrier.

Rooms

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Amenities

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About This Property

Set in downtown Dallas, 1312 feet from AT&T Performing Arts Center, The Sheraton Dallas is perfectly located and has been comprehensively transformed! The hotel features several dining options including a Grab ‘n Go market, an outdoor pool and a fitness center. Each room at this hotel is air conditioned and features a flat-screen TV, a coffee machine, free WiFi and a private bathroom. Other amenities include free toiletries and a hairdryer. Select rooms have a seating area. You will find a 24-hour front desk. Dallas World Aquarium is 0.6 mi away, while John Fitzgerald Kennedy Memorial is 0.7 mi from The Sheraton Dallas. Love Field Airport is 5 mi away

Room Types

Guest room, 1 King (non-refundable)

Guest room, 1 King - Free WIFI, Fridge, and Microwave.
Sleeps up to 2
Pet fee is USD $150 per stay.

$254.00

nightly

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Room Details

Policies

Cancellation Policy

Good news! Before Wednesday, Apr 17th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Wednesday, Apr 17th, 2024 at midnight and Friday, Apr 19th, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation between Apr 17 and Apr 19, you will still be charged for the full amount. After Friday, Apr 19th, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Apr 19, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 2 days prior to the arrival date will incur a charge of 22% of the booking value. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for <b>the mandatory fee listed above as well as</b> any additional hotel incidental charges such as parking, phone calls or minibar charges which are not included in the room rate.

Rate Description

Special Rate

Mandatory Fee Policy

This hotel charges an additional $13.74 USD mandatory fee. This fee will be charged to you directly by the hotel. Mandatory fees are not optional and typically cover items such as resort fees, energy charges or safe fees. The amount of the charge is subject to change.

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,818.12 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please note that self-parking and valet parking are possible at surcharge. The first 20 minutes of self-parking are free of charge.

Junior Suite, 1 King, Sofa bed (non-refundable)

Junior Suite, 1 King, Sofa bed - Free WIFI, Fridge, and Microwave.
Sleeps up to 3
Pet fee is USD $150 per stay.

$294.00

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Mandatory Fee Policy

This hotel charges an additional $15.9 USD mandatory fee. This fee will be charged to you directly by the hotel. Mandatory fees are not optional and typically cover items such as resort fees, energy charges or safe fees. The amount of the charge is subject to change.

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,104.44 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Executive Suite, 1 King or 2 Queen, Sofa bed (non-refundable)

Executive Suite, 1 King or 2 Queen, Sofa bed - Free WIFI, Fridge, and Microwave.
Sleeps up to 2
Pet fee is USD $150 per stay.

$334.00

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Mandatory Fee Policy

This hotel charges an additional $18.06 USD mandatory fee. This fee will be charged to you directly by the hotel. Mandatory fees are not optional and typically cover items such as resort fees, energy charges or safe fees. The amount of the charge is subject to change.

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,390.76 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 4:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
24-hour Security
ATM Or Cash Withdraw On Site
Accessibility Meeting Spaces Available
Accessible Bathtub Available
Accessible Entrance To Swimming Pool
Accessible Parking
Accessible Registration Desk Available
Accessible Rooms Through Interior Corridor Available
Accessible Rooms With 32-inch Wide Door Opening Available
Accessible Route To Business Center
Accessible Route To Fitness Center
Accessible Route To Guest Rooms
Accessible Route To The Registration Desk Available
Accessible Shower Available
Accessible Toilet
Accessible Vanities Available
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Alcoholic Beverages Available
Alternative Meal Arrangement
Audible Alarm
Balcony/terrace
Bar
Blackout Curtains
CCTV Security In Common Areas
Cashless Payment Available
Cleaning Products Available
Closed-caption TV
Coffee Shop
Coffee/tea Maker
Complimentary Drinking Water
Concierge Services
Contactless Check-in/out
Convenience Store
Currency Exchange Service
Daily Disinfection
Daily Housekeeping
Deadbolt On Doors Available
Designated Smoking Area
Desk/workspace Available
Electronic Room Key
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Fire Extinguishers
First Aid Kit Available
Fitness Center
Flashing Door Knocker Available
Food Delivery
Free Wi-Fi
Game Room
Garden
Golf Course
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Happy Hour
Hearing Accessible Room And/or Kit Available
Heating In Public Area
Hygiene Certification
Individually-wrapped Food Options
Invoices
Ironing Amenities
Karaoke
Kid-friendly Dinning
Kitchenware
Laundry Services
Lever Handles On Door Available
Lowered Electrical Outlets Available
Luggage Storage & Lockers
Main Entrance
Meeting/Banquet Facilities
Microwave
Mobile App For Room Service
Mobility Accessibility Available
Non-Smoking Rooms Available
Non-slip Grab Bar Available
Non-smoking Property
On-site Accessible Restaurants/lounges
On-site Parking
Outdoor Pool
Parking Available
Parking Available (charges May Apply)
Pets Allowed (charges May Apply)
Pool With View
Refrigerator
Restaurant(s)
Room Service
Room Service Available
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Self-closing Doors Available
Self-operating Lift To Hotel Swimming Pools
Smoke Alarms
Sofa
Spanish
Staff Trained In Safety Protocol
TTY/TDD Compatibility Available
TV & Movies/Shows
Taxi Service
Telephone
Toiletries Provided
Valet Parking (charges May Apply)
Vending Machine
Video Game Console
View Port In Door Available
Visual Alarms
Wheelchair Accessible

Recent Reviews

David young couple April 14, 2024

Negatives: Overall service was ok… at least they put the best in the Club Lounge.. and at the Elite Front Desk…

Review

Very Tired Facilities…

David Traveling as Couple April 13, 2024

Negatives: Overall service was ok at least they put the best in the Club Lounge.. and at the Elite Front Desk

Review

Very Tired Facilities

Loren Traveling as Couple April 11, 2024

Review

Very good

Loren young couple April 11, 2024

Review

Very good

Aliyah Traveling as Couple April 10, 2024

Positives: The room was comfy and the bed was nice.

Negatives: It was always super busy

Review

I love the Sheraton!

Aliyah young couple April 10, 2024

Positives: The room was comfy and the bed was nice.

Negatives: It was always super busy

Review

I love the Sheraton!

Todd Family with Young Children March 21, 2024

Review

Perfect

Todd family with young children March 21, 2024

Review

Exceptional

Michael Family with Young Children March 20, 2024

Review

Perfect

Michael family with young children March 20, 2024

Review

Exceptional

Mary family with young children March 20, 2024

Positives: The location and view of the city was beautiful. Having valet service was a bonus. The valet, bell service and concierge was exceptional.

Negatives: You need to order in room food service delivery before 10:00 PM.

Review

I would definitely stay here...

Mary Family with Young Children March 19, 2024

Positives: The location and view of the city was beautiful. Having valet service was a bonus. The valet, bell service and concierge was exceptional.

Negatives: You need to order in room food service delivery before 10:00 PM.

Review

I would definitely stay here again.

Albert review category business travellers March 12, 2024

Review

Exceptional

Albert Business Traveler March 11, 2024

Review

Perfect

James Business Traveler March 11, 2024

Positives: Tasty. I ate at the Draft Sports Bar, guacamole was delicious! My server JoJo was attentive/good. My experience at the Open Palette is/was noteworthy. I had the Italian Panini; if I had another stomach I would have ordered two more! What made the experience memorable was meeting and being served by Lacey. How lucky the public/Sheraton visitors are that you have Lacey to represent; she is the definition of Customer Care. My return will include checking ahead to see when / if Lacey will be in facility. I am not aware of management/leadership positions but as a U.S. Air Force veteran, Lacey personafies what we teach. James (Maryland)

Negatives: I believe it would be helpful to label the food being served. Really really bad marks for poor preparation; specifically the elevator system. There was a scheduled event that required the movement of over one thousand people using the elevators that service the Center Tower (up to 37). Only one elevator was in operation; it took almost 90 mins to make it to move our conference attendees. Not a good look for the Marriott International Family of properties. V/r James

Review

I look forward to the next stay at the Sheraton Dallas

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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