Extended Stay America Suites - Houston - Katy Freeway - Energy Corridor
15385 Katy Freeway
Houston, TX 77094, US
Houston, TX 77094, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Houston - Katy Freeway - Energy Hall is located in Houston and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi, a seasonal outdoor pool and a 24-hour front desk. Every kitchen at Extended Stay America - Houston is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Complimentary weekly housekeeping services is provided and daily service is offered for a fee. Towels and linen can be exchanged at the front desk at any time. The property offers free onsite parking and free local phone calls. The hotel is 9.3 mi from Typhoon Texas water park, less than 1.2 mi from TopGolf, and 7 mi from Memorial City Mall.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
Couldnt shower no hot water it was bad! I wont be staying there again at all.
Negatives:
Everything wasnt able to shower night or morning. That was my biggest issue.
Positives:
Nothing
Negatives:
No hot water the whole time of my stay. No breakfast at all. No house keeping to give us fresh towels. Was told that from the dirt off the towels you would have to pay $25 more dollars for each towel. I had to go out and by more. The roaches refund me.
Positives:
It was clean and quiet.
Negatives:
The boiler went out and there was no hot water from the 24th of March thru the time I checked out on the 6th or 7th of April. There was no compensation for the inconvenience.
Review
Awesome until there was no hot water.
Positives:
It was clean and quiet.
Negatives:
The boiler went out and there was no hot water from the 24th of March thru the time I checked out on the 6th or 7th of April. There was no compensation for the inconvenience.
Review
Awesome until there was no...
Review
Very good
Review
Very good
Positives:
The cleanliness and the location
Negatives:
During our stay, we encountered a number of unsatisfactory service levels that I think you should know of and hopefully do something to improve the quality of their hospitality service. The hotel did NOT HAVE ANY HOT WATER during the entire 7 day stay.
Review
Superb
Review
Exceptional
Positives:
The staff was friendly.
Negatives:
Roaches. I couldn't even sleep.I had to keep all of the lights on throughout the night just so that less Roaches would come out.
Positives:
Nothing
Negatives:
The hotel room was falling apart, holes in walls, bath tub was peeling, room was hot and breakfast was coffee muffins and oatmeal packers
Review
Superb
Review
Exceptional
Review
Good
Review
Good
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