Extended Stay America Suites - Washington D.C. - Chantilly - Airport

Negatives: The room was only to be cleaned once per week (too infrequently). The gym equipment was nonfunctional. The laundry cost $3.25 for each machine (excessively overpriced). One staff member at the front desk made multiple very simple requests that are never problems at other locations very difficult such as connecting to the wifi upon checking out just so I can get an Uber out because there was no signal. Breakfast items were extremely limited (not a real breakfast in most people's opinion). Coffee, prepackaged muffins, oatmeal, and nature valley bars, and hot chocolate is NOT a breakfast selection. Ran out of every single breakfast item but coffee and hot chocolate packets halfway through my two week stay. No attempt was made to correct this. Got bitten repeatedly by some type of insect I could never find. Only at this location, too. I have stayed at many hotels in the area as well as other Extended Stays (in the area and across the nation). The shower head has a water pressure limiter (this was not the case the last time I stayed there). The hallways smelt of either weed, urine, or cigarettes depending on the floor. When they actually had them, breakfast items were not replenished once in the three hours they had during their breakfast window. The rooms come with no kitchen utensils. To be fair, this is a problem at every location.

Negatives: Customer service was unacceptable.

Negatives: The bed has hair apon arrival

Negatives: Bad condition

Negatives: The morning clerk made me change rooms for my final night, so have fun cleaning two rooms after lying to me that I could keep the same room. I do not recommend this hotel. This is the review I promised them.

Negatives: The bedsheets and hallway smell like smoke. The TV was extremely small. I did not receive all the kitchen amenities that I requested, and the counters were peeling as well. Two travelers that I encountered there were having issues with their door key.

Negatives: There was several bad smells. It was a non smoking but the hallways always seemed to smell like cigerete smoke and my room also smelled like perfume. There was a bathroom cabnet that had perfume leak and it soaked into the wood.