EXchange Hotel Vancouver
475 Howe Street
Vancouver, BC 2B3, CA
Vancouver, BC 2B3, CA
EXchange Hotel Vancouver is pet friendly. pet fee is CAD $25 per accommodation, per night. The number of pets allowed is 2. *No pet weight limit. Dogs and cats are welcome. Pets may not be left unattended in room.
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About This Property
Located within 656 feet of Waterfront Center Mall Vancouver and Vancouver Lookout at Harbor Center, EXchange Hotel Vancouver features rooms with air conditioning. Free WiFi is available. Hydra Estiatorio Mediterranean & Bar is a Greek seafood restaurant with an engaging and lively 40-foot cocktail bar. Hydra applies Greece’s time-honored ingredients with traditional cooking styles, focusing on quality Mediterranean dishes . The stylish ambiance of this glass enclosed space is perfect to enjoy throughout the day and evening and has expansive seating options; ideal for events of any size. Guest rooms in the hotel are fitted with a flat-screen TV. Staff at the reception can assist guests at any time of the day. Vancouver Convention Center is 984 feet from EXchange Hotel Vancouver, while Olympic Cauldron is a 4-minute walk away. Vancouver International Airport is 6.8 mi from the property.
Room Types
Boutique Queen Studio - Accommodates up to 2 people (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Accessible Parking
- Accessible Toilet
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Allergy-free Rooms Available
- Audible Alarm
- Bar
- Business Center
- CCTV Security In Common Areas
- Cashless Payment Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Electric Vehicle Charging Station
- Electronic Room Key
- Elevator
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Indoor Parking (charges May Apply)
- Key Access
- Laundry Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lower Bathroom Sinks Available
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Process In Place To Check Health Of Guests
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Soundproof Rooms Available
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Takeout Dining Services Available
- Tour Services
- Valet Parking (charges May Apply)
- Visual Aids Braille/Tactile Signs
- Wheelchair Accessible
Recent Reviews
Review
Exceptional
Review
Very good
Positives:
Staff were really nice, and the room was designed nicely.
Negatives:
They didn’t message us about our room being ready until 9pm. And water pressure in shower was so weak it was cold to stand in the shower, and took a really long time to rinse soap.
Review
Wonderful staff, good location
Positives:
Excellent service and location. Comfortable rooms, great food.
Review
Exceptional
Positives:
The hotel is in a good, albeit noisy, location. It’s overlooked by buildings but has a pleasant historic feel to it. The room was clean and functional with a very comfortable bed. The pillows were so-so.
Room service food was fairly good but very expensive and loaded with toppings like cheese for no reason except to add calories.
Negatives:
The room is noisy at night: from clubbers on the town to sirens and vehicles. Bring ear plugs.
The lift system is bizarre. You can’t press a button to go anywhere from inside. You have to pre-order your lift to a designated floor. All this does is slow everyone down.
The coffee machine produced mediocre coffee at best.
The staff were annoying at both check-in and check-out. And they acted peremptorily without putting the guest first. For example, I paid online using my debit card as I usually like to. They claimed later that they didn’t actually charge the card. Utter rubbish: I showed them on my banking app that the payment had gone out 2 days prior. It was not pending, but paid by me.
So imagine my surprise on checking out to discover that they had, without asking, decided instead to charge the booking to my pre-auth credit card and refunded the amount I had paid on my debit card. Absolutely bizarre. It didn’t end there either: the officious little staff member, behind a mask, started to ask me a load of irrelevant questions.
What gets me most about this is that no one asked me. When I checked in, no one asked to see the debit card with which I had paid.
Review
Officious and authoritarian staff spoiled...
Review
very nice place in a...
Positives:
Everything was Perfect, the Hotel room was beautiful, the hotel was perfect, my wife loved the bathtub, everything about the hotel is great would recommend anyone staying there if you want a perfect stay
Negatives:
Nothing
Review
Wonderful, best hotel I've stayed...
Positives:
My first time to Vancouver and the hotel was very nice. Great restaurant inside the hotel and the location was excellent
Negatives:
The parking garage is a little tight but besides that, no complaints
Review
Exploring Vancouver
Positives:
For 31 sq m room it was cramped with a terrible layout, was just not comfortable and was way to expensive for what it was. Would never book this hotel again
Negatives:
i didn't like anything
Review
never stay again...booking dotcom was...
Positives:
A lot of the shops/things to see were all in close proximity. Jenny from the front desk was so accommodating and showed us all the places to see within the vicinity. She also answered all the questions we had regarding the hotel amenities. The breakfast was delicious as well and the hotel staff were just amazing. I will definitely recommend to my friends and family when they plan to visit Vancouver!
Negatives:
N/A
Review
Great hotel, helpful staff and...
Positives:
The room was clean, spacious, and beautifully decorated. The breakfast was amazing with a lot of variety. The hotel overall felt safe with friendly, helpful, and welcoming staff throughout.
Negatives:
The heating was not working the first night but a staff member brought a portable heater for me.
No Internet, first night/day which was definitely as I was working from the UK on a laptop and missed a day of work.
-Wrong information for breakfast times. The website and information provided in the room advised breakfast started at 6.30am but the restaurant told me it starts at 7am.
- I was sent to a bakery to pay for WiFi on my first night at 6am by the hotel because they had no WiFi that I could use.
- One night the sockets in my room stopped working for nearly 5 hours and my laptop and phone died because I couldn't recharge it nor could I use the lamps.
Review
Overall, I would stay again...
Review
Superb
Review
Superb
Review
Exceptional
Review
Good
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