Embassy Suites By Hilton Hotel Northwest Arkansas

3303 Pinnacle Hills Parkway
Rogers, AR 72758, US
8.6 Rating | 3.5-Star Hotel |
Embassy Suites By Hilton Hotel Northwest Arkansas welcomes pets at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.

About This Property

This Rogers, Arkansas hotel is connected to the John Q. Hammons Center and near the Pinnacle Hills Promenade mall. The all-suite hotel offers free shuttle service within a 3-mile radius. Embassy Suites Northwest Arkansas-Hotel, Spa & Convention Center provides a free cooked-to-order breakfast every morning and an evening manager's reception. Guests can also have lunch and dinner in the hotel's Cedar Creed Bistro. Guests can use the indoor pool or spacious fitness center at the Embassy Suites Northwest Arkansas. A full-service spa and 24-hour business center are also available. Guest suites at the Northwest Arkansas Embassy feature microwaves and mini-refrigerators. Cable TV and coffee makers are also included.

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Check in / Check out

Check in time: 3:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • ATM Or Cash Withdraw On Site
  • Access To Health Care Professionals
  • Air Conditioning
  • Air Conditioning In Public Area
  • Airport Shuttle (charges May Apply)
  • Allergy-free Rooms Available
  • Balcony/terrace
  • Bar
  • Body Thermometer Available
  • Bulgarian
  • CCTV Security In Common Areas
  • Car Rental Available
  • Cashless Payment Available
  • Cleaning Products Available
  • Coffee Shop
  • Coffee/tea Maker
  • Concierge Services
  • Contactless Check-in/out
  • Convenience Store
  • Daily Disinfection
  • Daily Housekeeping
  • Designated Smoking Area
  • Doorman
  • Elevator
  • English
  • Entertainment Services
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Family Rooms
  • Fire Extinguishers
  • First Aid Kit Available
  • Fitness Center
  • Food Delivery
  • Free Breakfast
  • Free Face Masks
  • Free Parking
  • Game Room
  • Gift/souvenir Shop
  • Golf Course
  • Grocery Delivery
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair/Beauty Salon
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Happy Hour
  • Heating In Public Area
  • Hot Tub/Whirlpool
  • Hygiene Certification
  • Individually-wrapped Food Options
  • Indoor Pool
  • Internet Access (charges May Apply)
  • Ironing Amenities
  • Kitchen
  • Kitchenware
  • Korean
  • Laundry Services
  • Light Therapy
  • Luggage Storage & Lockers
  • Massage Services
  • Meeting/Banquet Facilities
  • Microwave
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • On-site Parking
  • Outdoor Pool
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Restaurant(s)
  • Room Service
  • Room Service Available
  • Safety Chain And/or Latch On Doors Available
  • Safety Deposit Box
  • Shared Kitchen
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Shops On Site
  • Shuttle Service (charges May Apply)
  • Smoke Alarms
  • Spa Services
  • Spa/sauna
  • Spanish
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • TV & Movies/Shows
  • Table Tennis
  • Taxi Service
  • Toiletries Provided
  • Valet Parking (charges May Apply)
  • Vending Machine
  • Wheelchair Accessible
  • Wi-Fi Available In Public Areas (charges May Apply)
  • Yoga Room

Recent Reviews

Scarlett family with young children February 23, 2024
Positives: Breakfast choices were great. The managers reception in the evening is a nice chance to relax before going out.
Enjoyable for the whole family.
Daniel young couple February 16, 2024
Positives: Breakfast was great. Location was terrific.
Negatives: The pool area was a bit run down. The jacuzzi had been taken out and the sauna was out of order.
I really enjoy this property...
Jason review category business travellers February 11, 2024
Castaneda with friends February 10, 2024
Positives: Water was warm. My pipes were frozen at home and I couldn't shower for about 2 weeks. It felt great to finally have a proper shower without the use of baby wipes.
Negatives: Some parts of the building were cold, as if there wasn't proper insulation or sealing. It was in the middle of an arctic blast, and when I went to one of the public restrooms, the toilet seat was frozen to the touch. Also, there was liquid dripping from the ceiling onto the toilet, so needless to say, I got cold very fast, and my body started cramping. Then the sink, in the same bathroom, only gave out cold water, which was straight up painful. In the same area, the staff was also bundled up in the hallways of the convention center. The only attempt of insulation I saw was plastic covering the outside doors, which can only do so much, and blasting heat around other parts of the building is ineffective in reaching the parts that actually need it.
Everything but the insulation was...
April review category business travellers February 9, 2024
Traci with friends February 7, 2024
Very good
David review category business travellers February 5, 2024
Positives: Staff was friendly and helpful.
Negatives: Room was disgusting, looked like it had barely been cleaned. Tape and pins all over the walls from where a previous guest had probably hung party decorations. Grimy hairball stuck to the side of the tub, the dining table was filthy, the bed was haphazardly thrown together, the whole room smelled musty and dirty, the room decor was severely outdated, the plumbing was such that when a room near us turned on their shower or flushed the toilet, it sounded like the tub in our bathroom was running, the spa tower elevator smelled like someone had a bowel movement in it, overall just and EXTREMELY unpleasant stay.
I have stayed in budget...
Tiffany review category business travellers February 4, 2024
Positives: It was beautiful
Negatives: Not enough options for snack foods at kick back
Great amenities!
Shea family with young children February 1, 2024
Haley family with young children January 29, 2024
Negatives: Rooms were very dark
Heather young couple January 29, 2024
Very good
Calisa young couple January 28, 2024
Wesley young couple January 28, 2024
Positives: Breakfast was really good.
Negatives: The shower was moldy, with pink residue on the shower wall. The sinks did not have the rods to open or close the plug, so the plug was always down and the sinks continually filled with water. Hair in the bed that wasn’t ours. Bath had a grisly film in it. Very VERY poorly cleaned room.
The room was not clean,...
Jimmy family with young children January 24, 2024
Positives: Location was convenient for access to everything we required. Breakfast was outstanding and the managers reception was a good idea even though it was at a time that we could not partake in it.
Negatives: The shower/tub surround was not clean, the plug for the tub was not actually connected to the tub but was rather just laying sideway in the hole for it. In order to shower I had to pull it out and lay it on the side of the tub and every time I looked down, I would see the nasty hair and whatever that was caught up in the drain. Also, I really hate the flow restrictors that are put in the shower heads, its less of taking a shower and more of taking a dribble. At $250 a night for god sakes let me take a real shower. I know it's possible, I've had rooms in Orlando that had full pressure in the showers and cost half as much. Come on let us enjoy a good shower at the end of the day. Also, in the morning we noticed what looked like a blob of dried animal puke between the window and bed. My wife said she was relieved that she did not step on it while going to bed the night before. This was supposed to be an allergy friendly room, and it did have a large air filter in the room but, it made us question if it had been a pet room as we found a "pet friendly" door hanger on the way out. I am highly allergic to dogs and it I was very stuffed up when I got up in the morning.
At this price point, not...
Verified Hotel Guest Family with Teens January 15, 2024
Positives: Very spacious, comfortable bed, BEST Continental Breakfast; omelet/egg bar is a huge plus! Free drinks in the evening also very nice.
Negatives: Window was slightly drafty, odd choice of deodorant/perfume for the room. Pool was closed and one of the elevators was not working.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.


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