Extended Stay America Suites - Los Angeles - Ontario Airport

3990 East Inland Empire Blvd.
Ontario, CA 91764, US
5.2 Rating | 2.5-Star Hotel |
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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Amenities

About This Property

This Extended Stay America - Los Angeles - Ontario Airport is located in Ontario and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Los Angeles is equipped with a stove top, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, as well as upgraded bedding with extra pillows. Guests can enjoy a free grab-and-go breakfast at the property. It includes breakfast bars, muffins, hot cereal, coffee, and tea only. Weekly housekeeping services are also provided for free and daily services are available for a fee. Towels and linens can be exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Ontario Convention Center, the Citizens Business Bank Arena and the Ontario Mills .

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Check in / Check out

Check in time: 3:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • Air Conditioning
  • All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
  • Cashless Payment Available
  • Facilities For Disabled Guests
  • Family Rooms
  • First Aid Kit Available
  • Food Can Be Delivered To Guest Accommodation
  • Free Parking
  • Free WiFi
  • Guest Accommodation Is Disinfected Between Stays
  • Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating
  • Internet Services
  • Laundry
  • Lift
  • Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
  • Non-smoking Rooms
  • Non-smoking Throughout
  • Outdoor Pool
  • Outdoor Pool (all Year)
  • Parking
  • Parking On Site
  • Physical Distancing In Dining Areas
  • Physical Distancing Rules Followed
  • Private Parking
  • Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Swimming Pool
  • Use Of Cleaning Chemicals That Are Effective Against Coronavirus
  • Vending Machine (Drinks)
  • Vending Machine (snacks)
  • WiFi
  • WiFi Available In All Areas

Recent Reviews

Elizabeth young couple May 14, 2024
Review
Good
Esparza with friends May 14, 2024
Positives: Close by to a lot of places .
Negatives: Gave me a room that wasn’t clean and the one that I end up staying in wasn’t well clean!
Review
Passable
Rodrigo young couple May 12, 2024
Review
Disappointing
Ernesto young couple May 11, 2024
Positives: Nothing
Negatives: Bad smell of garlic on the hallways, constant sound of the freeway didn’t let me sleep. The windows are not sound proof, toilet running all night. Staff was not able to change me to another room. Terrible service I went back on the road restless. Toilet had a rim around bowl that it was dirty
Review
Restless and smelly and dirty...
Elizabeth young couple May 7, 2024
Positives: We arrived to the property at 1130 pm after a flight delay, upon checking in we waited while front desk assisted another guest which took 90 minutes. then when front desk tried to check us in, the system listed us as a no show since it was after midnight. They could not fix the system and told us we couldn't check in until 3pm that day, regardless that we had been standing in line for 90 minutes. The front desk said she would give us a room and we would fix it the next morning when management arrived. we were given a key card to a room with someone in it and had a gun. now the hotel is not answering calls, cannot get ahold of management. went to another hotel
Review
Bad
Alma family with young children May 5, 2024
Positives: Nothing
Negatives: Nothing
Review
Bad
Elaura family with young children May 4, 2024
Positives: Charged my card 172$ I didn’t even allow that I was told it was 150$
Negatives: The workers and the pay
Review
I want my money back
William Solo Traveler April 29, 2024
Positives: How close it is.
Negatives: Yes, the fire alarm went off at 11:00 p.m. and they took forever turning it off and there was no fire and the security guard they had working there had his car parked illegally blocking the fire truck, until he moved his car.
Deja young couple April 25, 2024
Positives: It had a kitchen
Negatives: The property was filthy when brought to Staffs attention and asked if we could move rooms we were told they were all full
Review
Bad
Bryan solo traveller April 20, 2024
Positives: That you and booking.com took my money and know one was their to even greet me or give me the room I acquired for the night so have to sleep in my truck. I want a refund.
Review
Bad
William Solo Traveler April 17, 2024
Positives: It is a very nice place and the woman who worked the front desk was the best, going above and beyond!!
Negatives: Not really.
Terone family with young children April 17, 2024
Review
Exceptional
Verified Hotel Guest Traveling as Couple April 16, 2024
Positives: Location
Negatives: it was not clean from the entrance to the room there was dirty, and bugs in the sink.
Lori review category business travellers April 16, 2024
Positives: The guy clerk was very helpful gave great customer service & tried to apologize for the un clean of the hotel the room had stains on the sheets trash under bed no towel leaking pipe in restroom water on floor no towels. The hotel manager said they had to order them and give me a credit &;never didn't I tried to reach them several times no return call from manager please call me 909 286 5568 Thank you
Negatives: The guy clerk gave great customer service was thee only thing I liked about the stay SWITCH Questions 1 & to Questions 2
Review
Not pleasant at all
Jose young couple April 12, 2024
Review
Very poor
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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