The Wayfarer Downtown LA Tapestry Collection by Hilton
813 South Flower Street
Los Angeles, CA 90017, US
Los Angeles, CA 90017, US
The Wayfarer Downtown LA Tapestry Collection by Hilton is pet friendly. The pet fee is USD $40 per pet, per stay. The number of pets allowed is 2. Pet weight limit is 40 lbs. *Dogs and cats are welcome. Pets are not allowed to be left unattended in room.
Book Now from $192/night
About This Property
Located in Los Angeles and with Microsoft Theater reachable within a 8-minute walk, The Wayfarer Downtown LA, Tapestry Collection by Hilton has concierge services, non-smoking rooms, a restaurant, free WiFi throughout the property and a bar. This 4-star hotel offers room service and a 24-hour front desk. The property is 0.7 miles from the city center and a 8-minute walk from Staples Center. At the hotel all rooms include air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. Selected rooms also offer a kitchen with a fridge, a dishwasher and a microwave. All rooms feature a desk. The Wayfarer Downtown LA, Tapestry Collection by Hilton has a sun terrace. LA Union Station is 2.4 miles from the accommodation, while California Science Center is 3.2 miles from the property.
Room Types
1 King Bed (refundable)
1 King Deluxe Mobility Accessible W/Bathtub (refundable)
Skyline 1 King City View Top Floors (refundable)
Urban King Skyline City View (refundable)
2 Queen Studio (refundable)
2 Queen Studio Mob Acc Ris (refundable)
2 Queen Studio Mobility Accessible Tub (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning In Public Area
- Balcony/terrace
- Bar
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fireplace
- Free Face Masks
- Free Wi-Fi
- Garden
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spanish
- Staff Trained In Safety Protocol
- Ticket Services
- Tour Services
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Good
Review
Exceptional
Review
Bad
Positives:
I was very excited to stay in this beautiful hotel, but unfortunately we have been disappointed.
The first room that was given to us was straight in front the elevator (even when I requested to be far away from it). The room had the view to a back alley full of AC systems that were extremely noisy. We were happy that the staff accommodated our request to change rooms to one much calmer.
The second room was great. It was way more spacious, decoration was beautiful, bathroom was also very nice. The cleanliness of the room was spotless, and the bed extremely comfortable.
Bathroom had everything needed - (it was missing some space for our toiletries).
There is no parking at the hotel, but there are a few parking options walking distance.
Negatives:
Unfortunately, we didn't have hot water for the duration of our stay, and it was a massive inconvenience. We called reception, and they assured a maintenance person was looking into the situation, to give it 10 minutes for hot water to come back.
We waited 30 minutes, turned on the water again and after 5 minutes of wasted running water, it was still as cold. We had to take a cold shower that night. We went about our night, celebrated the NYE. Coming back to the hotel, we wanted to shower before going to bed, but still no hot water (we are talking 6 hours after our complaint).
The following morning (14h after complaining), still no hot water.
We also had a $25 credit to use for breakfast, but most of the items were not available, we waited 30 minutes for our order to then be told that what we wanted was also out of stock! We decided to cancel our order out of frustration. There was only one person at the kitchen... Extremely disorganized/lack of staff considering the hotel was full for NYE and a college football game happening.
We decided to talk to front desk at our checkout and get a refund on our room. Front desk was only willing to give us 20% discount, which we refused. We requested to talk to the manager that was not there yet. They gave us his business card. We called at 1:15 pm (they informed us his shift started at 1 pm), but he was not there yet. At around 1:30 pm, we received an email that our room had been fully refunded, which we appreciate. But then, they decided to revert back all the charges, and only apply the 20% discount.
We truly wish our experience was different, as we liked the hotel, but we won't come back.
Review
Disappointing Overall Stay
Review
Exceptional
Review
Superb
Positives:
Everything
Negatives:
.
Review
Exceptional
Positives:
I had pastries for breakfast. Those were amazing. Light fluffy and delicious
Negatives:
The room was a bit dusty. Not a deal breaker or anything bad. I just had to wipe off a few things before putting my things away. No biggie
Review
I will definitely be staying...
Positives:
The restaurant
Negatives:
Very small room
Review
Very good
Review
Very good
Review
Exceptional
Review
Good
Positives:
Staff were great
Negatives:
Poor shower - took ages (over 5 minutes!) to get warm at times.
Review
Great location, friendly staff.
Positives:
Staff were great
Negatives:
Poor shower - took ages (over 5 minutes!) to get warm at times.
Review
Great location, friendly staff.
Review
Very good
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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