Extended Stay America Suites - San Francisco - San Mateo - SFO
1830 Gateway Drive
San Mateo, CA 94404, US
San Mateo, CA 94404, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
This Extended Stay America - San Francisco - San Mateo - SFO is located in San Mateo and especially designed for longer stays, with all rooms featuring a kitchenette. The hotel offers free WiFi and a 24-hour front desk. Every kitchenette at Extended Stay America - San Francisco is equipped with a stove-top, a microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. The daily free grab-and-go breakfast includes breakfast bars, muffins, hot cereal, coffee and tea. Attractions within close proximity to the hotel include Coyote Point, Hillsdale Mall and the Foster City Recreation Center.
Room Types
Queen Studio - Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00 PM
Check out time:
11:00 AM
Features and Amenities
- Free Breakfast
- Free Parking
- Garden
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Elevator
- Hair dryer
- Bathtub
- Microwave
- Coffee/tea maker
- Refrigerator
- BBQ facilities
- Heating
- Shared kitchen
- Wheelchair accessible
- vending machine
- telephone
- alarm clock
- kitchenware
- blackout curtains
- Family Rooms
- Free Wi-Fi
- Kitchen
- English
- Non-Smoking Rooms Available
- Smoke alarms
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Hand sanitizer in guest accommodation and key areas
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Food delivery
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Non-smoking property
- Separate shower/bathtub
- Spa services
- Toiletries provided
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Outdoor recreational features
- Desk/workspace available
- Cleaning products available
- Pets allowed (charges may apply)
Recent Reviews
Positives:
Location was great for our needs. The staff was very professional and friendly. Always ready to assist.
all our interactions with the staff was exceptional. Will definitely visit again Thank you
Negatives:
a table and chairs in the room would have been better then a desk with 2 office chairs. otherwise nothing to complain about.
Review
It met our needs and was like a home away from home.
Negatives:
My room faced the freeway. So it was noisy all night long. Even with the tv and air conditioning going it was still loud.
Review
Negatives:
Breakfast is JOKE?
Review
Positives:
Everything
Negatives:
Nothing
Review
It was awesome
Positives:
Location is good to get to airport. Free parking. Friendly staff
Review
Positives:
There's was not much to like. Good customer service
Negatives:
I had to find a working outlet for the refrigerator to work
Review
Negatives:
I've avoided this property because of negative experiences in the past. I imagined that after some years, things might have improved. They have not. Waited for 20 minutes at reception at 9pm with no contact or personnel. Sign read "Be right back! Call this number if staff is needed." Phone rang and rang until a fax machine picked up. Other guests wandered in, waitied around for a few minutes, then left. Upon exiting a door clearly marked "Employee Break Room", Maria asserted "I'll be right with you." Zero acknowledgement of long, unexplained, frustrating wait after a very long day of travel. Having remembered a poor experience in the past, I politely asked not to be placed in the same room where hotel guests gathered to smoke outside. I was told "There is no smoking on this property." When I informed her that I was aware of the policy, but also aware of the tendency of the guests, she asserted "We have already assigned your room, and we're pretty full." The room I was assigned was at the back corner of the hotel, and felt like a converted maintenance room. It was steps away from where a group had indeed gathered to smoke and drink, and there was a 1/4 inch gap between the door and the bottom frame, inviting smoke, highway noise and bugs to enter the small room. Unacceptable under any circumstances. I returned to the lobby and informed the attendant, who begrudgingly put me in a room that WAS acceptable, clearly vacant from the beginning. I got the distinct feeling that I, the polite and understanding customer, was being punished for interrupting an understaffed employee's nap. Fool me twice, shame on me.
Review
Fool me twice, shame on me.
Positives:
Location
Negatives:
Had to go get dishes and pots and pans with no cleaning utensils or supplies.
Review
Positives:
Furnished refrigerator and stove top n microwave
Negatives:
Noisy Frigidaire
Review
Positives:
Location was nice
Negatives:
But The room was bit dirty and smell a lot smoke when it was non smoking still smell really bad,
Review
Not happy for i what i pay too much and poor servuce and dirty
Positives:
Nothing really
Negatives:
Yes. The room was dirty, definitely did not have a great breakfast as advertised. Staff wasn’t super friendly, parking was weird and not very accessible to the back of the building
Review
Negatives:
Looks like an old building, not meet the standard.
Review
Positives:
Right of the freeway, covenant
Negatives:
Small Continental breakfast
Review
Positives:
It has a kitchenette for easy cooking. It’s very clean
Negatives:
Door facing the outside lack security. Room needs more ventilation. No elevator.
Review
Good value and it’s a motel
Positives:
This hotel was great for the price! It was clean and had a very convenient kitchen set up for cooking.
Negatives:
The free breakfast is just instant oatmeal, coffee, and muffins, but I feel like it is still well worth it for the price.
Review
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