Red Roof Inn & Suites Wilmington - New Castle
1612 North Dupont Highway Building A
New Castle, DE 19720, US
New Castle, DE 19720, US
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About This Property
The Red Roof Inn & Suites Wilmington - New Castle is convenient to all major area highways and close to local businesses and attractions. This hotel is just minutes from Wilmington University and the Chase Center on the Riverfront special event facility. For a cultural experience, tour the Delaware Art Museum and catch a live show at the nearby DuPont Theater and The Grand Opera House. New Jersey, Maryland, and the cities of Wilmington and Newark are only a short drive from the hotel. Enjoy shopping at the Shipyard Shops outlets and the Christiana Mall. Nearby restaurants cater to a variety of tastes and budgets. Guests of the hotel are invited to enjoy amenities and features like: free wireless high-speed internet access and free local calls. The hotel is pet-friendly. Business travelers are provided additional conveniences like a copy and fax services and business room, featuring a public computer with Internet access. All guest rooms have contemporary furnishings and are equipped with microwaves, refrigerators, curved shower rods, coffee makers, hair dryers, irons, ironing boards, and 32-inch flat-screen televisions with cable and free movies. Select rooms also have sofa sleepers and spacious desks. Ample parking is available and can accommodate most cars, trucks or buses.
Room Types
Superior Room with Two Double Beds Smoke Free (non-refundable)
Superior King Room Smoke Free (non-refundable)
Superior King Room Disability Access Roll-In Shower Smoke Free (non-refundable)
Suite King Room Smoke Free (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00 PM
Check out time:
11:00 AM
Features and Amenities
- Free Parking
- Meeting/Banquet Facilities
- Safety Deposit Box
- Skiing
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Microwave
- Coffee/tea maker
- Refrigerator
- Heating
- Wheelchair accessible
- On-site parking
- vending machine
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Designated Smoking Area
- Free Wi-Fi
- Kitchen
- Radio
- Daily Housekeeping
- English
- Spanish
- Non-Smoking Rooms Available
- Sofa
- Linens
- Mirror
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- CCTV security in common areas
- Closed-caption TV
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Mobility accessibility available
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Toiletries provided
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Trash cans
- Socket near the bed
- Sleep comfort items
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Clothes drying rack
- Pets allowed (charges may apply)
- Accessible bathtub available
- Accessible shower available
- Airport shuttle (charges may apply)
- Xerox/fax in business center
Recent Reviews
Positives:
Location to where I was going
Negatives:
Wrong room, the smell, the service, not clean, check in/out process. No heat
Review
Terrible
Positives:
The location
Negatives:
The bed sheets were dirty , the walls rusted in the bathroom, the shower whines , the fridge didn’t work , they don’t have irons in the room and when I called to request one they said they don’t have them. The lady who checked me in was not very pleasant and on her phone. Just a horrible stay . I checked in and out in less than 12 hours. Do not recommend
Review
Other than the convenience of the location this hotel is trash
Positives:
The location
Negatives:
The bed sheets were dirty , the walls rusted in the bathroom, the shower whines , the fridge didn’t work , they don’t have irons in the room and when I called to request one they said they don’t have them. The lady who checked me in was not very pleasant and on her phone. Just a horrible stay . I checked in and out in less than 12 hours. Do not recommend
Review
Other than the convenience of...
Review
Passable
Review
Passable
Review
Exceptional
Positives:
The room
Negatives:
Staff lied to you and did not return money as was told by staff after I didn't want the room $658 they only returned $75
Review
Positives:
The room
Negatives:
Staff lied to you and did not return money as was told by staff after I didn't want the room $658 they only returned $75
Review
Bad
Positives:
It was clean no odor no rodents
Review
Review
Very good
Review
Superb
Positives:
Area and room was clean
Negatives:
The lady at desk had a smart mouth and they always never have enough wash clothes
Review
Customer service suck we ask for towel and wash clothes and it took all day for them to get it back to us
Positives:
Area and room was clean
Negatives:
The lady at desk had a smart mouth and they always never have enough wash clothes
Review
Customer service suck we ask...
Positives:
Nothing
Negatives:
Nothing because I wasn't able to stay
Review
Wouldn't allow me to stay
Positives:
Customer service
Review
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