Red Roof Inn & Suites Wilmington – New Castle

1612 North DuPont Highway
New Castle, DE 19720, US

5.1 Rating | 2-Star Hotel |

Pets stay FREE of charge. One well-behaved family pet per room. Pet weight limit is 80 lbs.

Rooms

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Amenities

Book Now from $124/night

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About This Property

The Red Roof Inn & Suites Wilmington - New Castle is convenient to all major area highways and close to local businesses and attractions. This hotel is just minutes from Wilmington University and the Chase Center on the Riverfront special event facility. For a cultural experience, tour the Delaware Art Museum and catch a live show at the nearby DuPont Theater and The Grand Opera House. New Jersey, Maryland, and the cities of Wilmington and Newark are only a short drive from the hotel. Enjoy shopping at the Shipyard Shops outlets and the Christiana Mall. Nearby restaurants cater to a variety of tastes and budgets. Guests of the hotel are invited to enjoy amenities and features like: free wireless high-speed internet access and free local calls. The hotel is pet-friendly. Business travelers are provided additional conveniences like a copy and fax services and business room, featuring a public computer with Internet access. All guest rooms have contemporary furnishings and are equipped with microwaves, refrigerators, curved shower rods, coffee makers, hair dryers, irons, ironing boards, and 32-inch flat-screen televisions with cable and free movies. Select rooms also have sofa sleepers and spacious desks. Ample parking is available and can accommodate most cars, trucks or busses.

Room Types

Superior 2 Full Beds Smoke Free (refundable)

Superior 2 Full Beds Smoke Free - Free WIFI, Free Parking, Fridge, and Microwave.
Sleeps up to 2
Free cancellation

$124.00

nightly

Select

Room Details

Policies

Cancellation Policy

Good news! Between Friday, Sep 13th, 2019 at 5pm and Friday, Jun 9th, 2023 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. Between Friday, Jun 9th, 2023 at midnight and Saturday, Jun 10th, 2023 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation between Jun 9 and Jun 10, you will still be charged for the full amount. After Saturday, Jun 10th, 2023 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after Jun 10, you will still be charged for the full amount.

Refund Policy

Risk-free booking! Cancel before 2023-06-09 and you'll pay nothing! Any cancellation received within 1 day prior to the arrival date will incur the first night's charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night's charge (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$136.98 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. No extra charges.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. Guests under the age of 21 can only check in with a valid military ID. The property only allows 1 pet (up to 80 pounds) per room. Pet may not be left unattended in the room, other restrictions may apply.

Superior King Smoke Free (refundable)

Superior King Smoke Free - Free WIFI, Free Parking, Fridge, and Microwave.
Sleeps up to 2
Free cancellation

$134.00

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$148.03 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. No extra charges.

Important Information

Suite King Smoke Free (refundable)

Suite King Smoke Free - Free WIFI, Free Parking, Fridge, and Microwave.
Sleeps up to 2
Free cancellation

$144.00

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$159.08 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. No extra charges.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
24-hour Security
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Blackout Curtains
CCTV Security In Common Areas
Cashless Payment Available
Cleaning Products Available
Clothes Drying Rack
Coffee/tea Maker
Contactless Check-in/out
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Desk/workspace Available
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Fire Extinguishers
First Aid Kit Available
Food Delivery
Free Parking
Free Wi-Fi
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Hygiene Certification
Invoices
Ironing Amenities
Kitchen
Kitchenware
Laundry Services
Linens
Meeting/Banquet Facilities
Microwave
Mirror
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Professional Cleaning Services
Protective Screen Or Physical Barriers In Appropriate Areas
Radio
Refrigerator
Room Towels Provided
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Separate Shower/bathtub
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Sleep Comfort Items
Smoke Alarms
Socket Near The Bed
Spanish
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
TV & Movies/Shows
Telephone
Toiletries Provided
Trash Cans
Vending Machine
Wheelchair Accessible

Recent Reviews

Constantine family with young children May 29, 2023

Positives: Nothing

Negatives: Good morning Booking.com Customer Service, The booking was for 2 adults and a 17 year not just 2 adults. I affixed screenshot exhibits of the number of guests booked for the visit and the condition of the sheet on the king size bed therein. There was not bedding provided for the pull out bed for my son. I was only given a pillow and a sheet after 1:00 a.m. in the morning after we checked in from 10:00 p.m. My autistic son was tired and understandably very uncomfortable with the situation.

Review

Bad

Cao with friends May 29, 2023

Review

Poor

Barnaby-baker family with young children May 20, 2023

Positives: Friendly staff, clean walkways

Negatives: Our room smelled awful like cigarette smoke when we got into it. We bought air neutralizer to remedy

Review

Very good

Miciotto family with young children May 17, 2023

Positives: convenient location to food and activities

Negatives: There was no breakfast

Review

Very good

Heidi group May 16, 2023

Positives: We did not like anything

Negatives: We have several complaints , we have pictured we are sending in. Blood in and on the side stand. Dirt or mice poop in the heater. Sprinklers hanging out of the wall Torn bed cover. Hair in the bed The list goes on

Review

I want my money back

Tonia family with young children May 16, 2023

Negatives: Everything

Review

Terrible place to go

Tull family with young children May 15, 2023

Review

Disappointing

Anonymous group May 15, 2023

Negatives: room was smell bad and ac didn’t work bathroom was so terrible the place needs to be redone

Review

Bad

Anonymous young couple May 15, 2023

Review

Very good

Autumn young couple May 14, 2023

Positives: It's a good place to rest ur head for a few.hours to get back on the road. "You get what u pay for" I slept fine I guess my fiance wasn't happy at all tho Staff didn't seem bad tho

Negatives: Room barely had anything in it .....people do appreciate pillows and blankets when they sleep. They did warm us of a party......but it was much worse then just some loud music Again tho get what u pay for (still not worth 134 for a night not even worth 50) My fiance was very angry

Review

Poor

Lauren family with young children April 25, 2023

Positives: Location

Negatives: The bed was sunk in cockroach on the wall no coffee nothing bedframe out to stick u in yr foot blankets had a lot of cigarette holes n they said its 100 percent none smoking facility it was nasty

Review

Stay away from places like...

Tonya solo traveller April 10, 2023

Positives: The quietness

Negatives: the front desk lady was not nice

Review

I might stay again

Jermaine young couple April 2, 2023

Positives: everything

Negatives: nothing

Review

it was amazing

Rob young couple March 24, 2023

Review

Good

Travis review category business travellers March 24, 2023

Positives: nothing! I’m sure u guys can pull up the information on website! I should not be charged for the stupid website’s mistakes!

Negatives: my money got taken super quick but when it come to giving a refund it has to take forever

Review

Bad

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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