SureStay Hotel by Best Western Jacksonville South

5018 University Boulevard West
Jacksonville, FL 32216, US

6.5 Rating | 2.5-Star Hotel |

Pet guests are welcome at SureStay Hotel by Best Western Jacksonville South. The pet fee is USD $15 per accommodation, per night. Pet deposit of USD $50 per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 80 lbs. *

Rooms

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Amenities

Book Now from $72/night

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About This Property

Located 5 miles south of downtown Jacksonville, Florida, this hotel is just 20 minutes' drive from Jacksonville Beach. It features a full hot breakfast and spacious rooms with free WiFi. The rooms at SureStay Hotel by Best Western Jacksonville South are simply furnished and include tea- and coffee-making facilities. Cable TV is provided along with a work desk. SureStay Hotel by Best Western Jacksonville South offers a 24-hour front desk. Guests can take advantage of the on-site launderette and vending machines. EverBank Field, home of the Jacksonville Jaguars, is less than 6 miles from SureStay Hotel by Best Western Jacksonville South. The University of North Florida is 15 minutes' drive from the hotel.

Room Types

2 Queen Beds Non-Smoking (refundable)

2 Queen Beds Non-Smoking - Free WIFI, Free Breakfast, Free Parking, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
The pet fee is USD $15 per accommodation, per night.

$72.23

nightly

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Room Details

Policies

Cancellation Policy

Good news! Before Wednesday, Dec 6th, 2023 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. Between Wednesday, Dec 6th, 2023 at midnight and Saturday, Dec 9th, 2023 at midnight local hotel time (in New York), you may cancel your reservation for a partial refund. After Saturday, Dec 9th, 2023 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after Dec 9, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 3 days prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$491.76 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform SureStay Hotel by Best Western Jacksonville South of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

1 King Bed Non-Smoking (refundable)

1 King Bed Non-Smoking - Free WIFI, Free Breakfast, Free Parking, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
The pet fee is USD $15 per accommodation, per night.

$76.68

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$522.06 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

2 Queen Beds No Smoking (refundable)

2 Queen Beds No Smoking - Free WIFI, Free Breakfast, Free Parking, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
The pet fee is USD $15 per accommodation, per night.

$81.13

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$552.36 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

1 King Bed No Smoking (refundable)

1 King Bed No Smoking - Free WIFI, Free Breakfast, Free Parking, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
The pet fee is USD $15 per accommodation, per night.

$85.58

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$582.66 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
CCTV Security In Common Areas
Cashless Payment Available
Cleaning Products Available
Coffee Shop
Coffee/tea Maker
Contactless Check-in/out
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Desk/workspace Available
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Fire Extinguishers
First Aid Kit Available
Free Breakfast
Free Face Masks
Free Parking
Free Wi-Fi
Game Room
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating In Public Area
Hygiene Certification
Ironing Amenities
Kitchen
Laundry Services
Meeting/Banquet Facilities
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Safety Deposit Box
Shared Kitchen
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Spanish
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
TV & Movies/Shows
Telephone
Temperature Check For Guests And Staff
Toiletries Provided
Vending Machine
Wheelchair Accessible

Recent Reviews

Jeremy family with young children December 4, 2023

Negatives: Junkies and homeless all over the place. Staff was fine just a bad area

Review

Poor

Shivotae family with young children December 4, 2023

Positives: It was readily Available. Check in was Easy Quiet Are.

Negatives: Room was not Properly Cleaned. Blankets on bed Had stains , like someone had previously sat on the bed eating food. We had no Trash Bag in our trash can . Pillow Cases were Dingy. There was Mold on the Bathroom roof.

Review

Last Resort.

Tatyana group December 4, 2023

Review

Passable

Amber young couple November 29, 2023

Review

Good

Ethel young couple November 28, 2023

Review

Superb

Jacobandnicole family with young children November 24, 2023

Positives: Bed was comfortable

Negatives: Bathroom was under construction, holes in sheet rock

Review

Don't stay here

Tangie young couple November 24, 2023

Review

Exceptional

Svetlana family with young children November 22, 2023

Positives: Clean room, comfy beds, good staff

Negatives: There is no hot breakfast. (except waffles) You should remove the flyer from the reception office advertising that. Not enough tables in the breakfast area.

Review

Ok stay for one night...

Maryia family with young children November 21, 2023

Positives: Comfortable beds

Negatives: Breakfast wasn't so good. Only sweet food and burrito. Cofee- it wasn't coffe:(

Review

Pleasant

Gwynn young couple November 21, 2023

Review

Pleasant

Brandie young couple November 20, 2023

Review

Passable

Leonard family with young children November 20, 2023

Review

Bad

Deion family with young children November 20, 2023

Review

Good

Caitlin family with young children November 20, 2023

Positives: The beds were clean. The mini fridge worked well.

Negatives: Door handle on the inside of the bathroom was broken - my 12 year old locked himself in. The room smelled weird. The floor felt sticky.

Review

Served it’s purpose for needing...

Julie young couple November 19, 2023

Review

Disappointing

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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