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The Chicago Hotel Collection Millennium Park

55 E Washington St Chicago IL
Chicago, IL 60602, US
Pet guests are welcome at The Chicago Hotel Collection Millennium Park.
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About This Property

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Check in / Check out

Check in time: 04:00 PM
Check out time: 11:00 AM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • Air Conditioning
  • All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
  • Bike Tours
  • Cashless Payment Available
  • Coffee House On Site
  • Contactless Check-in/check-out
  • Delivered Food Is Securely Covered
  • Express Check-In/Check-Out
  • Family Rooms
  • Fire Extinguishers
  • First Aid Kit Available
  • Food Can Be Delivered To Guest Accommodation
  • Free WiFi
  • Grocery Deliveries
  • Guest Accommodation Is Disinfected Between Stays
  • Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating
  • Internet Services
  • Invoice Provided
  • Key Card Access
  • Laundry
  • Lift
  • Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
  • Luggage Storage
  • Mobile App For Room Service
  • Non-smoking Rooms
  • Non-smoking Throughout
  • Physical Distancing Rules Followed
  • Private Check-in/check-out
  • Restaurant
  • Room Service
  • Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
  • Secured Parking
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Smoke Alarms
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Use Of Cleaning Chemicals That Are Effective Against Coronavirus
  • Walking Tours
  • WiFi

Recent Reviews

Elena Solo Traveler March 12, 2023
Review
Poor
Elena solo traveller March 12, 2023
Review
Poor
Cianni February 27, 2023
Review
Good
Cianni group February 27, 2023
Review
Good
Jose young couple February 27, 2023
Review
Disappointing
Bushra Business Traveler February 25, 2023
Review
Very poor
Jonathan Solo Traveler February 25, 2023
Positives: Nothing. This was the worst stay ever. And its due to the check in. There is nobody there to check you in. A couple of iPad kiosks that dont work. Then you have to call for help and its 1 person that is not very helpful and multiple people had the same problem. Took me almost an hour to check in.
Negatives: Check in and the lack of actual staff to help.
Review
Horrible never again
Bushra review category business travellers February 25, 2023
Review
Very poor
Jonathan solo traveller February 25, 2023
Positives: Nothing. This was the worst stay ever. And it’s due to the check in. There is nobody there to check you in. A couple of iPad kiosks that don’t work. Then you have to call for help and it’s 1 person that is not very helpful and multiple people had the same problem. Took me almost an hour to check in.
Negatives: Check in and the lack of actual staff to help.
Review
Horrible never again
Jose family with young children February 23, 2023
Review
Exceptional
Jose Family with Young Children February 22, 2023
Review
Perfect
Artem February 21, 2023
Positives: The view from the window and the location is the only good thing about this hotel
Negatives: I tried to check in for an hour! They don't have live front desk staff. Only terminals for registration which do not work. The phone number for support is constantly not answered, and the message had to wait for 10+ minutes. TV does not work, interior decoration is very old, the price for such a hotel is too high
Review
Disappointing
Artem with friends February 21, 2023
Positives: The view from the window and the location is the only good thing about this hotel
Negatives: I tried to check in for an hour! They don't have live front desk staff. Only terminals for registration which do not work. The phone number for support is constantly not answered, and the message had to wait for 10+ minutes. TV does not work, interior decoration is very old, the price for such a hotel is too high
Review
Disappointing
Jeffrey February 20, 2023
Positives: good location
Negatives: check in process is horrible , nobody on site to help. you check in at a kiosk and even though i made a reservation on booking, my reservation was not showing on the kiosk and ended up having to call the help desk and they hung up on me twice. whole process took 45 minutes to get me in my room and you also have to keep your baggage that whole time
Review
Good stay but be prepared to not get into your room instantly
Jeffrey group February 20, 2023
Positives: good location
Negatives: check in process is horrible , nobody on site to help. you check in at a kiosk and even though i made a reservation on booking, my reservation was not showing on the kiosk and ended up having to call the help desk and they hung up on me twice. whole process took 45 minutes to get me in my room and you also have to keep your baggage that whole time
Review
Good stay but be prepared...
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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