W Chicago - City Center

172 West Adams Street
Chicago, IL 60603, US
7.3 Rating | 4-Star Hotel |
Pet guests are welcome at W Chicago - City Center. Pet fee is USD $25 per day. The number of pets allowed is 1. Pet weight limit is 40 lbs. **In common areas, pets must be on leash or in carrier.

About This Property

This contemporary hotel is in the heart of the city, steps from downtown Chicago's main attractions, including the Skydeck Ledge and the Willis Tower-formerly the Sears Tower. Discover the luxury shops of the Magnificent Mile, enjoy a concert at Millennium Park or walk along the shores of Lake Michigan, all within walking distance of the recently renovated W Chicago City Center. World-famous restaurants, numerous corporate offices and a vibrant nightlife are also easily accessible from the hotel. Guests can enjoy a wide range of dishes inspired by Chicago's diverse cultures at on-site restaurant IPO. The Living Room Bar, also on-site, serves a variety of signature cocktails and beverages in a cozy and intimate atmosphere. The Chicago City Center W features a 24-hour fitness center. Relax after a long day with an in-room massage or enjoy the hotel's Whatever/Whenever service, designed to make all dreams a reality.

Pet Amenities

This luxury hotel pulls out all the stops for both human and pet guests. Their P.A.W. (Pets Are Welcome) Program offers guests a welcome packet with toys, treats, a specialized W Hotels pet tag, clean-up bags, and a list of available pet services. Pet friendly rooms feature a custom pet bed, food and water bowls, and turndown treats just for the furry kind.

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Check in / Check out

Check in time: 4:00PM
Check out time: 12:00PM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • ATM Or Cash Withdraw On Site
  • Access To Health Care Professionals
  • Accessibility Meeting Spaces Available
  • Accessible Bathtub Available
  • Accessible Concierge Desk
  • Accessible Public Restrooms
  • Accessible Registration Desk Available
  • Accessible Rooms Through Interior Corridor Available
  • Accessible Rooms With 32-inch Wide Door Opening Available
  • Accessible Route To Fitness Center
  • Accessible Route To Guest Rooms
  • Accessible Route To The Registration Desk Available
  • Accessible Shower Available
  • Accessible Toilet
  • Accessible Vanities Available
  • Air Conditioning
  • Air Conditioning In Public Area
  • Alarm Clock
  • Allergy-free Rooms Available
  • Alternative Meal Arrangement
  • Assistive Listening Devices Provided For Meetings Available
  • Audible Alarm
  • Bar
  • Bathrobes
  • Bicycle Rental (charges May Apply)
  • Blackout Curtains
  • CCTV Security In Common Areas
  • Car Rental Available
  • Cashless Payment Available
  • Cleaning Products Available
  • Closed-caption TV
  • Coffee/tea Maker
  • Complimentary Drinking Water
  • Concierge Services
  • Contactless Check-in/out
  • Currency Exchange Service
  • DVD/CD/Blu-ray Player
  • Daily Disinfection
  • Daily Housekeeping
  • Deadbolt On Doors Available
  • Desk/workspace Available
  • Doorman
  • Electronic Room Key
  • Elevator
  • English
  • Entertainment Services
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Family Rooms
  • Fire Extinguishers
  • First Aid Kit Available
  • Fitness Center
  • Flashing Door Knocker Available
  • Food Delivery
  • Free Face Masks
  • Free Wi-Fi
  • German
  • Grocery Delivery
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair Dryer
  • Hair/Beauty Salon
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Happy Hour
  • Hearing Accessible Room And/or Kit Available
  • Heating In Public Area
  • Hygiene Certification
  • Individually-wrapped Food Options
  • Invoices
  • Ironing Amenities
  • Kitchenware
  • Laundry Services
  • Lever Handles On Door Available
  • Lowered Deadbolt On Doors Available
  • Lowered Electrical Outlets Available
  • Lowered View Port In Doors Available
  • Luggage Storage & Lockers
  • Main Entrance
  • Massage Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Mobility Accessibility Available
  • Nightclub/DJ
  • Non-Smoking Rooms Available
  • Non-slip Grab Bar Available
  • Non-smoking Property
  • Off-Site Parking
  • On-site Accessible Restaurants/lounges
  • Parking Available
  • Parking Available (charges May Apply)
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Poolside Bar
  • Private Check-in/check-out
  • Professional Cleaning Services
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Restaurant (special Diets Available)
  • Restaurant(s)
  • Room Service
  • Room Service Available
  • Room Windows That Open
  • Safety Chain And/or Latch On Doors Available
  • Safety Deposit Box
  • Secondary Lock On Windows Available
  • Self-closing Doors Available
  • Separate Shower/bathtub
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Shops On Site
  • Slippers
  • Smoke Alarms
  • Spanish
  • Staff Trained In Safety Protocol
  • TTY/TDD Compatibility Available
  • TV & Movies/Shows
  • Telephone
  • Ticket Services
  • Toiletries Provided
  • Tour Services
  • Valet Parking (charges May Apply)
  • View Port In Door Available
  • Visual Aids Braille/Tactile Signs
  • Visual Alarms
  • Wheelchair Accessible

Recent Reviews

Macostad Solo Traveler October 23, 2023
Nice and right close to everything
Marie Traveling as Couple October 20, 2023
Positives: The ground floor and first floor of the Hotel are exceptionally decorated A real pleasure to experience.. We were staying for a wedding and the atmosphere was fantastic.
Negatives: Our room was modern and clean and the bed itself was comfortable. The bathroom was modern and very very spacious ( possibly it was an accessible bathroom). However there were a few problems with the room we had in our opinion.. A) There were no coffee making facilities in the room itself ( .. a machine could be ordered I presume at a fee ) . B) The room was absolutely huge with a wall of built in shelving units (all bare so it felt totally spartan and lifeless and just needed an extra design touch here and there to make it more welcoming C) We were on one of the top floors facing the inner courtyard (as we had forgotten to ask for a street facing view) but the issue was the noise mechanical noise all night possibly coming from the services on the roof at first we thought it was the rooms AC but even when this was fully off the noise was off putting and definitely effected sleep. We would choose our room carefully were we to stay again.
Stunning Hotel lobby .. Take care when choosing a room.
Laurent October 10, 2023
Positives: Location
Negatives: Staff not helpful. Charged me for breakfast even though I had 'breakfast included' on my booking. They have a so called policy of a $50 ceiling for 2 guests which is not enough for 2 entrees and 2 drinks (not including coffee either)
Very expensive, nowhere near usual W standards.
Miladys Traveling as Couple October 9, 2023
Positives: The location
Negatives: N/A
Anonymous Traveling as Couple September 20, 2023
Very good
Vikas September 15, 2023
Negatives: This booking was done through Booking.com who charged me the full amount at the time of booking . When my daughter checked in , hotel ask her card for incidentals . When she checked out , they charged her full amount for the stay again . When we caught this mistake , we have been chasing hotel and booking.com for more than 2 weeks now.
Julie September 11, 2023
Very good
Celeste September 5, 2023
Positives: It was a nice location within the loop
Negatives: No parking on building and off-site garage parking $65 a day. Building was half clean.
It was an okay stay. Booking.com didnt note we had breakfast included on our stay when we paid for it and W hotel would
Marc Traveling as Couple September 5, 2023
Positives: Very nice Hotel customer service was excellent
Negatives: The room was very small
Chuck Solo Traveler August 29, 2023
This guest did not leave comments about this hotel.
Shawn Traveling as Couple August 14, 2023
Positives: The location is excellent. The staff were friendly and helpful. Really like the entrance and bar area.
Negatives: The water pressure was PITIFUL. It was bad enough that the valve to turn the shower head on wouldn't hold. Had to hold the button in and the water barely ran out of the shower head. Was not possible for two people to shower together. Toilet would not flush at night due to low water pressure. The shower head itself was very small and made it harder to shower along with the low pressure issue. If we didn't have the water pressure issue this would have been at least a 9 out of 10 stay. This stay was for our 13th wedding anniversary. Made it difficult to feel clean, fresh and relaxed.
Overall it was an ok experience. Would recommend if the water pressure issue gets fixed.
Alex Business Traveler August 1, 2023
Positives: Location is great, staff members are friendly and willing to help
Negatives: I felt it was overpriced (value for money). The room was very small but the overall stay was nice.
Kaitlain Traveling as Couple July 31, 2023
Negatives: Amazing beautiful lobby and bar, the rooms and halls are outdated, elevators smell atrocious
Very great location, decent price, friendly staff
Andrea Traveling as Couple July 17, 2023
Takako Business Traveler July 17, 2023
Positives: Good location, clean and comfortable room
Negatives: Sometimes noisy
Very good
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.


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