W Chicago - City Center

172 West Adams Street
Chicago, IL 60603, US
7.3 Rating | 4-Star Hotel |
W Chicago - City Center is pet friendly. Pet fee is USD $25 per day. The number of pets allowed is 1. Pet weight limit is 40 lbs. **In common areas, pets must be on leash or in carrier.

About This Property

This contemporary hotel is in the heart of the city, steps from downtown Chicago's main attractions, including the Skydeck Ledge and the Willis Tower-formerly the Sears Tower. Discover the luxury shops of the Magnificent Mile, enjoy a concert at Millennium Park or walk along the shores of Lake Michigan, all within walking distance of the recently renovated W Chicago City Center. World-famous restaurants, numerous corporate offices and a vibrant nightlife are also easily accessible from the hotel. Guests can enjoy a wide range of dishes inspired by Chicago's diverse cultures at on-site restaurant IPO. The Living Room Bar, also on-site, serves a variety of signature cocktails and beverages in a cozy and intimate atmosphere. The Chicago City Center W features a 24-hour fitness center. Relax after a long day with an in-room massage or enjoy the hotel's Whatever/Whenever service, designed to make all dreams a reality.

Pet Amenities

This luxury hotel pulls out all the stops for both human and pet guests. Their P.A.W. (Pets Are Welcome) Program offers guests a welcome packet with toys, treats, a specialized W Hotels pet tag, clean-up bags, and a list of available pet services. Pet friendly rooms feature a custom pet bed, food and water bowls, and turndown treats just for the furry kind.

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Check in / Check out

Check in time: 4:00PM
Check out time: 12:00PM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • ATM Or Cash Withdraw On Site
  • Access To Health Care Professionals
  • Accessibility Meeting Spaces Available
  • Accessible Bathtub Available
  • Accessible Concierge Desk
  • Accessible Public Restrooms
  • Accessible Registration Desk Available
  • Accessible Rooms Through Interior Corridor Available
  • Accessible Rooms With 32-inch Wide Door Opening Available
  • Accessible Route To Fitness Center
  • Accessible Route To Guest Rooms
  • Accessible Route To The Registration Desk Available
  • Accessible Shower Available
  • Accessible Toilet
  • Accessible Vanities Available
  • Air Conditioning
  • Air Conditioning In Public Area
  • Alarm Clock
  • Allergy-free Rooms Available
  • Alternative Meal Arrangement
  • Assistive Listening Devices Provided For Meetings Available
  • Audible Alarm
  • Bar
  • Bathrobes
  • Bicycle Rental (charges May Apply)
  • Blackout Curtains
  • CCTV Security In Common Areas
  • Car Rental Available
  • Cashless Payment Available
  • Cleaning Products Available
  • Closed-caption TV
  • Coffee/tea Maker
  • Complimentary Drinking Water
  • Concierge Services
  • Contactless Check-in/out
  • Currency Exchange Service
  • DVD/CD/Blu-ray Player
  • Daily Disinfection
  • Daily Housekeeping
  • Deadbolt On Doors Available
  • Desk/workspace Available
  • Doorman
  • Electronic Room Key
  • Elevator
  • English
  • Entertainment Services
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Family Rooms
  • Fire Extinguishers
  • First Aid Kit Available
  • Fitness Center
  • Flashing Door Knocker Available
  • Food Delivery
  • Free Face Masks
  • Free Wi-Fi
  • German
  • Grocery Delivery
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair Dryer
  • Hair/Beauty Salon
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Happy Hour
  • Hearing Accessible Room And/or Kit Available
  • Heating In Public Area
  • Hygiene Certification
  • Individually-wrapped Food Options
  • Invoices
  • Ironing Amenities
  • Kitchenware
  • Laundry Services
  • Lever Handles On Door Available
  • Lowered Deadbolt On Doors Available
  • Lowered Electrical Outlets Available
  • Lowered View Port In Doors Available
  • Luggage Storage & Lockers
  • Main Entrance
  • Massage Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Mobility Accessibility Available
  • Nightclub/DJ
  • Non-Smoking Rooms Available
  • Non-slip Grab Bar Available
  • Non-smoking Property
  • Off-Site Parking
  • On-site Accessible Restaurants/lounges
  • Parking Available
  • Parking Available (charges May Apply)
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Poolside Bar
  • Private Check-in/check-out
  • Professional Cleaning Services
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Restaurant (special Diets Available)
  • Restaurant(s)
  • Room Service
  • Room Service Available
  • Room Windows That Open
  • Safety Chain And/or Latch On Doors Available
  • Safety Deposit Box
  • Secondary Lock On Windows Available
  • Self-closing Doors Available
  • Separate Shower/bathtub
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Shops On Site
  • Slippers
  • Smoke Alarms
  • Spanish
  • Staff Trained In Safety Protocol
  • TTY/TDD Compatibility Available
  • TV & Movies/Shows
  • Telephone
  • Ticket Services
  • Toiletries Provided
  • Tour Services
  • Valet Parking (charges May Apply)
  • View Port In Door Available
  • Visual Aids Braille/Tactile Signs
  • Visual Alarms
  • Wheelchair Accessible

Recent Reviews

Anonymous young couple September 20, 2023
Very good
Vikas with friends September 15, 2023
Negatives: This booking was done through Booking.com who charged me the full amount at the time of booking . When my daughter checked in , hotel ask her card for incidentals . When she checked out , they charged her full amount for the stay again . When we caught this mistake , we have been chasing hotel and booking.com for more than 2 weeks now.
Julie group September 11, 2023
Very good
Diego young couple September 7, 2023
Celeste with friends September 5, 2023
Positives: It was a nice location within the loop
Negatives: No parking on building and off-site garage parking $65 a day. Building was half clean.
It was an okay stay....
Shawn young couple August 14, 2023
Positives: The location is excellent. The staff were friendly and helpful. Really like the entrance and bar area.
Negatives: The water pressure was PITIFUL. It was bad enough that the valve to turn the shower head on wouldn't hold. Had to hold the button in and the water barely ran out of the shower head. Was not possible for two people to shower together. Toilet would not flush at night due to low water pressure. The shower head itself was very small and made it harder to shower along with the low pressure issue. If we didn't have the water pressure issue this would have been at least a 9 out of 10 stay. This stay was for our 13th wedding anniversary. Made it difficult to feel clean, fresh and relaxed.
Overall it was an ok...
Alex review category business travellers August 1, 2023
Positives: Location is great, staff members are friendly and willing to help
Negatives: I felt it was overpriced (value for money). The room was very small but the overall stay was nice.
Kaitlain young couple July 31, 2023
Negatives: Amazing beautiful lobby and bar, the rooms and halls are outdated, elevators smell atrocious
Very great location, decent price,...
Tamara young couple July 29, 2023
Nneka group July 20, 2023
Andrea Traveling as Couple July 17, 2023
Takako Business Traveler July 17, 2023
Positives: Good location, clean and comfortable room
Negatives: Sometimes noisy
Very good
Takako review category business travellers July 17, 2023
Positives: Good location, clean and comfortable room
Negatives: Sometimes noisy
Very good
Andrea young couple July 17, 2023
Philip Solo Traveler June 27, 2023
Positives: The staff were friendly and helpful. The hotel provided all the amenities one would expect for the price.
Negatives: In mid June ( ! ) the temperature in Chicago was bitterly cold. This was reflected in the hotel room, the air-conditioning causing an uncomfortable chill, despite my trying to adjust the dial.
Expensive hotel convenient for the Amtrak Union Station.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.


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