MainStay Suites Chicago Hillside
4575 Frontage Road
Hillside, IL 60162, US
Hillside, IL 60162, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
This Extended Stay America - Chicago - Hillside is located in Hillside and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Chicago is equipped with a stovetop, a microwave and a refrigerator. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows in every room. A grab-and-go breakfast is served every morning and includes bars, muffins, hot cereal, coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include the Brookfield Zoo and the Stephenson Convention Center.
Room Types
1 Queen Bed -Non-Smoking (refundable)
2 Double Beds, Nonsmoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning In Public Area
- Body Thermometer Available
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Daily Disinfection
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Parking
- Free Wi-Fi
- Game Room
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Invoices
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
clean rooms, staff was friendly
Negatives:
the surprise additional fees for your room
Positives:
ease of getting in and out.
Negatives:
For being a nonsmoking hotel, the entire 2nd floor had a stench of pot smoke. The kitchenette was full of ants. There was no breakfast as advertised, only a pot of terrible coffee. Not the place for a business traveler.
Positives:
Overall nice space and amenities.
Negatives:
$100 deposit not being disclosed prior ti check in.
Review
Perfect
Review
Perfect
Review
Good
Positives:
I like the room because it has kitchen area. It also has two-door refrigerator, microwave, electric stove, bathtub & shower. The room is very spacious. I like the smell of lemongrass when entering the room.
Negatives:
Too bad, the location is almost two hours travel from downtown of Chicago and the bus service is not 24 hours. So, after 9pm, you have to travel by taxi or online transportation services to the hotel.
Review
A Perfect Location for a Recluse
Positives:
Nice quiet clean comfy
Negatives:
Wasnt no towels in my room luckily I brought my own
Review
Exceptional
Positives:
Did not like anything with this property.
Negatives:
Booking reservation said breakfast was included and kitchen did not have any silverware, or did the bathroom have any soap and only 2 towels. The fixtures in the bathroom were falling off. when asked about the lack of soap or no breakfast, they said it was corporate and nothing they could do. Horrible experience. DO NOT STAY HERE!
Review
Was terrible and can't urge you enough to not stay here.
Positives:
Nothing
Negatives:
The room was dirty we had to supply our own toilet paper. We literally have to pay for everything even to get another set of towels. there was no ice machine,No one came to clean our room. We had to take out the garbage I fell. Three dollars to wash and dry clothes each machine..It was just a terrible stay.
Review
Bad
Positives:
The man that works overnight is BEYONDDDD helpful and caring for his customers
Negatives:
Police were there every night, back door didnt lock so anyone could walk in. People under the influence walking around the property outside trying to talk to you. Police arrested someone on one day, came for a call for a domestic the first night.
Review
It was okay wouldnt recommend for people with kids. Dangerous area.
Positives:
Several cockroaches in my room. A few Saturdays ago, somebody pulled the fire alarm... at 4am. Last night (September 11th) at 2am! the police entered the building and started banging on all of the doors aggressively. I think they were looking for a suspec
Negatives:
Several cockroaches in my room. A few Saturdays ago, somebody pulled the fire alarm... at 4am. Last night (September 11th) at 2am! the police entered the building and started banging on all of the doors aggressively. I think they were looking for a suspec
Negatives:
No appliances
Review
Passable
Positives:
Nothing at all. They lied about EVERYTHING!
Negatives:
They charge you for EVERYTHING: clean towels, extra covers, etc.
They didnt have the small breakfast no muffins NOTHING. THE PLACE IS FILTHY!!! I wouldnt let a dog I hated stay here. Very disappointed in the way this place is. Its gross. The tub was dirty and they charge you to use their cleaning supplies, when in fact it wasnt clean in the first place. And the covers are thin as paper. Owe yea dont forget they charge for pots and pans. Id rather sleep at a cemetery than stay here!!! If you hate someone send them here. Id describe this place as a hotel from h3//.
0s ACROSS THE BOARD!
Terrible!
Review
Terrible stay! I wouldnt let my dogs stay here or even look at this dirty place!
Review
Pleasant
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