Holiday Inn Chicago Matteson Conference Center an IHG Hotel
500 Holiday Plaza Drive
Matteson, IL 60443, US
Matteson, IL 60443, US
Holiday Inn Chicago Matteson Conference Center an IHG Hotel welcomes pets at their pet-friendly accommodation. Pet fee is USD $65 per pet, per week. Pet deposit of USD $65 per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 50 lbs. *Dogs may not be left in room unattended.
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About This Property
Featuring an indoor pool, free Wi-Fi and free shuttle service within a 5-mile radius, this Matteson hotel is just a 10-minute drive from the First Midwest Bank Amphitheater. Holiday Inn Chicago Matteson Conference Center provides tea and coffee-making facilities, cable TV and a work desk in every room. A sitting area is available for added comfort. Guests at Holiday Inn Chicago Matteson Conference Center can enjoy the indoor pool and hot tub on the property. A game room and fitness center are also featured. Bar Louie Restaurant is on site and serves American cuisine for breakfast, lunch, and dinner. Guests can enjoy a variety of cocktails and beers in a casual setting with flat-screen TVs. Lincoln Mall is a 5-minute drive from this Holiday Inn and Conference Center and the Kidswork Childrens Museum is a 10-minute drive away.
Room Types
2 Queen Beds Standard Communication Accessible (refundable)
2 Queen Beds Standard (refundable)
1 King Bed Standard (refundable)
1 King Bed Standard Mobility Accessible Tub (refundable)
Standard Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Breakfast Takeaway Containers
- Business Centre
- Cashless Payment Available
- Dry Cleaning
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Fax/photocopying
- First Aid Kit Available
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Key Access
- Key Card Access
- Kid Meals
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Process In Place To Check Health Of Guests
- Restaurant
- Room Service
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
Recent Reviews
Positives:
Location was near the events I was attending.
Negatives:
We had to be switched to a different room from the 1st choice because of old, water damage with bubbling and peeling paint and stains in the bathroom and lack of supplies including tissue and towels. The 2nd room had hard, uncomfortable beds. Bathroom also missing supplies and adequate towels. Hallway and room smelled bad on 5th floor. Construction going on, this was unexpected and we were not fore warned. The hallways also look as though it has not been vacuumed all week. Housekeeping or other staff not available to bring up extra towels at 9am. Then when we went down to get them ourselves, they still didn't have enough or appropriate towels, stating another guest got to them first. Very uncomfortable and disappointing! Will not be staying here in the future.
Review
Very uncomfortable and disappointing stay,...
Negatives:
No bath towels and tub/shower leaked
Review
Passable
Positives:
Location.
Negatives:
Facilities
Review
Passable
Positives:
Hotel with Bar on sight.
Negatives:
The construction throughout building and non working ice machines on all floors.
Review
Cost efficient but could use...
Review
Passable
Review
Bad
Review
Exceptional
Positives:
I liked the ease of booking and how close it was to the highway. It looks good from the outside as well as the lobby.
Negatives:
I took about 30 minutes to check in because it took the gentleman already at the desk that long to get a parking permit. It took us 5 min. When we got to our room we found crumbs on the desk, A very dusty phone, a greasy TV remote and bath towels that were very thin and slightly larger than hand towels. When we called the desk at 7 am the next morning we were told housekeeping doesn't arrive until 8am. We called a few minutes after 8, and we were told housekeeping doesn't start til 9am. When we explained that we were previously told 8am she stated "Well, you were misinformed". Upon checking the bathtub we found black shoe tracks on the front edge of the tub. After immediately packing and exiting the room we found housekeeping working at the end of the hall and observed they had been in several rooms with doors open. Obviously the staff at the desk do not want to provide any kind of service and the rooms are minimally cleaned. We are normally giving a lot of credit to staff on booking.com rooms but felt compelled to report our experience.
Review
Poor
Review
Bad
Review
Very good
Review
Disappointing
Positives:
Check in was an hour late due to staff shortness, communication was terrible cause no one speaks english.. my daughter broke out in hives and something bit me which cause medical to go to the urgent care and had to get a shot for allergic reaction. Management thought 50 was ok to credit back don't go here unless u check beds and rooms. Otherwise the young lady at front desk cool
Review
I got but by something...
Positives:
The person at the front desk was nice, but when our key didn’t work. She kept asking were we sure. We received another set of keys and they did not work for the room either.
Negatives:
We had to ask for towels, blankets for the sofa bed. There was no cups for drinking water. There was construction on the floor we were staying on. They don’t tell you they are under construction.
Review
Under construction, and they don’t...
Review
would stay again, but staff...
Positives:
Nothing
Negatives:
Most of the staff was rude
Review
Somebody came in my room...
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